Customer Service Representative Jobs in Coralville, IA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Retail Customer Service Specialist
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 5 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 5 days ago
The individual selected for this role will be expected to work at Store #1234, located at: 140 Collins Road NE, Cedar Rapids, IA 52402. This is a Full-Time job. Starting Pay: $17.50/hr or based on...
LP Customer Service Associate II-#119
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 1 hour ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 1 hour ago
Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...
Part Time Cashier / Customer Service Team Member
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 15 hours ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 15 hours ago
At Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, then Cashiering or Customer Service is for you....
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 1 day ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 1 day ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
Customer Service Representative
- Iowa City, IA (4 miles from Coralville, IA)
- 1 day ago
- Iowa City, IA (4 miles from Coralville, IA)
- 1 day ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Account Representative
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 1 day ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 1 day ago
Ready to do your best work? Interested in a minimum starting hourly rate of $13.73 per hour - $16.15 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are...
Customer Service / Inside Sales
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 1 day ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 1 day ago
We are hiring a full-time creative, resourceful customer service representative (CSR) in Cedar Rapids....
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 2 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 2 days ago
Here at Fleet Farm, providing the best customer service is our priority. If you are friendly, self-motivated, dependable, and enjoy serving others, this role is for you! The Customer Service Team...
Customer Service Representative
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 2 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 2 days ago
The Customer Service Representative (CSR) provides exceptional customer service to internal and external customers of Copart....
Customer Service - Tobacco Outlet Plus
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 3 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 3 days ago
Already a Kwik Trip Coworker? Follow this link to apply: myapps.kwiktrip.com Location: Tobacco Outlet 520 Pay Range: $15.00 to $19.23 Shift: Variable Actual pay will be based on various factors,...
Customer Service Representative Nights and Weekend
- Coralville, IA
- 5 days ago
- Coralville, IA
- 5 days ago
Customer Service Representative Reports to: Club Manager Status: Full Time/Part Time/Non-Supervisor/Non-Exempt Job Summary Responsible for new member sales and creating a positive member experience...
Starting hiring pay at: $14 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 6 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 6 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Hourly Senior Center Nights and Weekends Customer Service Attendant
- Iowa City, IA (4 miles from Coralville, IA)
- 6 days ago
- Iowa City, IA (4 miles from Coralville, IA)
- 6 days ago
CITY OF IOWA CITY Hourly Senior Center Nights and Weekends Customer Service Attendant in IOWA CITY , Iowa Hourly Senior Center Nights and Weekends Customer Service Attendant Senior Center Division...
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 7 days ago
- Cedar Rapids, IA (19 miles from Coralville, IA)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Demographic Data for Coralville, IA
Moving to Coralville, IA? Find some basic demographic data about Coralville, IA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Coralville, IA
Highest Education Level
Customer Service Representatives in Coralville, IA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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