Customer Service Representative Jobs in Zionsville, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 172 Jobs
Liberty Mutual Insurance

Licensed Customer Service Representative

Description Within our Customer Response Center, the Remote Customer Service Representative provides timely, accurate and responsive information and service to policyholders and agents for a division...

Remote Work

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68

  • Whitestown, IN (4 miles from Zionsville, IN)
  • 45+ days ago
  • Whitestown, IN (4 miles from Zionsville, IN)
  • 45+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68 6480 Center Dr, Whitestown, IN 46075, USA Req #164 Tuesday, March 4, 2025 Full-Time or Part-Time Day Team Member At Crew...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 59

  • McCordsville, IN (21 miles from Zionsville, IN)
  • 60+ days ago
  • McCordsville, IN (21 miles from Zionsville, IN)
  • 60+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 59 6963 W Broadway, McCordsville, IN 46055, USA Req #83 Sunday, March 9, 2025 Full-Time or Part-Time Day Team Member At Crew...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35

  • Zionsville, IN
  • 60+ days ago
  • Zionsville, IN
  • 60+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35 10580 N Michigan Rd, Zionsville, IN 46077, USA Req #57 Friday, March 21, 2025 Full-Time or Part-Time Day Team Member At...

Full or Part-Time Customer Service Team Member 36

  • Noblesville, IN (18 miles from Zionsville, IN)
  • 1 day ago
  • Noblesville, IN (18 miles from Zionsville, IN)
  • 1 day ago

Full or Part-Time Customer Service Team Member 36 13425 Tegler Dr, Noblesville, IN 46060, USA Req #61 Wednesday, February 12, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full Time Customer Service Team Member 35

  • Zionsville, IN
  • 30+ days ago
  • Zionsville, IN
  • 30+ days ago

Full Time Customer Service Team Member 35 10580 N Michigan Rd, Zionsville, IN 46077, USA Req #176 Tuesday, February 18, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full Time Customer Service Team Member

  • Fishers, IN (23 miles from Zionsville, IN)
  • 30+ days ago
  • Fishers, IN (23 miles from Zionsville, IN)
  • 30+ days ago

Full Time Customer Service Team Member 11650 Exit 5 Pkwy, Fishers, IN 46037, USA Req #190 Friday, January 17, 2025 Full-Time Team Member At Crew Carwash, our Purpose is to Create Smiles and...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 24

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 11 days ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 11 days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 24 1219 N Meridian St, Indianapolis, IN 46204, USA Req #39 Monday, April 14, 2025 Full-Time or Part-Time Day Team Member At...

Full or Part-Time Customer Service Team Member 66

  • Lawrence, IN (15 miles from Zionsville, IN)
  • 1 day ago
  • Lawrence, IN (15 miles from Zionsville, IN)
  • 1 day ago

Full or Part-Time Customer Service Team Member 66 4405 N Franklin Rd, Lawrence, IN 46226, USA Req #94 Saturday, December 21, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 5

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 1 day ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 1 day ago

Full or Part-Time Customer Service Team Member 5 8252 Kelly Ln, Indianapolis, IN 46250, USA Req #9 Friday, March 21, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers....

Full or Part-Time Customer Service Team Member 58

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 1 day ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 1 day ago

Full or Part-Time Customer Service Team Member 58 1501 E 86th St, Indianapolis, IN 46240, USA Req #114 Monday, February 10, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 17

  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 1 day ago
  • Indianapolis, IN (17 miles from Zionsville, IN)
  • 1 day ago

Full or Part-Time Customer Service Team Member 17 10764 E US Hwy 36, Avon, IN 46123, 10764 East Us Highway 36, Avon, Indiana, United States of America Avon, IN, USA Req #36 Monday, February 17,...

Full or Part-Time Customer Service Team Member 49

  • Westfield, IN (7 miles from Zionsville, IN)
  • 1 day ago
  • Westfield, IN (7 miles from Zionsville, IN)
  • 1 day ago

Full or Part-Time Customer Service Team Member 49 777 IN-32, Westfield, IN 46074, USA Req #58 Monday, February 17, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime Customers. As...

Full or Part-Time Customer Service Team Member 15

  • Carmel, IN (5 miles from Zionsville, IN)
  • 1 day ago
  • Carmel, IN (5 miles from Zionsville, IN)
  • 1 day ago

Full or Part-Time Customer Service Team Member 15 14837 Thatcher Ln, Carmel, IN 46032, USA Req #31 Monday, February 17, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 67

  • Noblesville, IN (18 miles from Zionsville, IN)
  • 1 day ago
  • Noblesville, IN (18 miles from Zionsville, IN)
  • 1 day ago

Full or Part-Time Customer Service Team Member 67 14650 Umber Ave, Noblesville, IN 46062, USA Req #113 Saturday, February 1, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Demographic Data for Zionsville, IN

Moving to Zionsville, IN? Find some basic demographic data about Zionsville, IN below.

Local
National
33,969
925
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Microsoft Learn
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Microsoft Learn
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Microsoft Learn
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Register to search for more online courses. >>>

Title Synonyms

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Salary for Customer Service Representative Jobs in Zionsville, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Zionsville, IN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Zionsville, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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