Customer Service Representative Jobs in Valparaiso, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 47 Jobs

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51

  • Valparaiso, IN
  • 6 days ago
  • Valparaiso, IN
  • 6 days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51 2615 Laporte Ave, Valparaiso, IN 46383, USA Req #38 Tuesday, January 28, 2025 Full-Time or Part-Time Day Team Member At...

Circle Buick GMC Hummer EV

Automotive Sales BDC

Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53

  • Saint John, IN (24 miles from Valparaiso, IN)
  • 19 days ago
  • Saint John, IN (24 miles from Valparaiso, IN)
  • 19 days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53 9705 Wicker Ave, St John, IN 46373, USA Req #35 Monday, January 13, 2025 Full-Time or Part-Time Day Team Member At Crew...

Customer Service Reg-Valpo Imm

  • Valparaiso, IN
  • 7 hours ago
  • Valparaiso, IN
  • 7 hours ago

Overview Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required...

Client Service Specialist

  • Merrillville, IN (16 miles from Valparaiso, IN)
  • 2 days ago
  • Merrillville, IN (16 miles from Valparaiso, IN)
  • 2 days ago

Minimum Hourly Rate: $17.00 Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our...

Customer Service Delivery Driver

  • Michigan City, IN (17 miles from Valparaiso, IN)
  • 2 days ago
  • Michigan City, IN (17 miles from Valparaiso, IN)
  • 2 days ago

The individual selected for this role will be expected to work at Store #3196, located at: 4100S Franklin Street Michigan City IN, 46360 This position works closely with wholesale and retail...

Retail Customer Service Cashier

  • Gary, IN (20 miles from Valparaiso, IN)
  • 2 days ago
  • Gary, IN (20 miles from Valparaiso, IN)
  • 2 days ago

Req ID: 453283 Address: 3150 Grant St. Gary, IN, 46408 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...

Customer Service Reg-Drh7040

  • Merrillville, IN (16 miles from Valparaiso, IN)
  • 2 days ago
  • Merrillville, IN (16 miles from Valparaiso, IN)
  • 2 days ago

Overview Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required...

Customer Service Associate

  • Griffith, IN (22 miles from Valparaiso, IN)
  • 5 days ago
  • Griffith, IN (22 miles from Valparaiso, IN)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Temporary

  • Highland, IN (24 miles from Valparaiso, IN)
  • 6 days ago
  • Highland, IN (24 miles from Valparaiso, IN)
  • 6 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Crown Point, IN (17 miles from Valparaiso, IN)
  • 7 days ago
  • Crown Point, IN (17 miles from Valparaiso, IN)
  • 7 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

19154 Seasonal Customer Service Associate - 18+

  • Michigan City, IN (17 miles from Valparaiso, IN)
  • 7 days ago
  • Michigan City, IN (17 miles from Valparaiso, IN)
  • 7 days ago

Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and...

Customer Service/Sales

  • Crown Point, IN (17 miles from Valparaiso, IN)
  • 7 days ago
  • Crown Point, IN (17 miles from Valparaiso, IN)
  • 7 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Part-Time Retail Sales Associate

  • Michigan City, IN (17 miles from Valparaiso, IN)
  • 8 days ago
  • Michigan City, IN (17 miles from Valparaiso, IN)
  • 8 days ago

About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You...

Customer Service Representative

  • Merrillville, IN (16 miles from Valparaiso, IN)
  • 8 days ago
  • Merrillville, IN (16 miles from Valparaiso, IN)
  • 8 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Valparaiso, IN

Moving to Valparaiso, IN? Find some basic demographic data about Valparaiso, IN below.


Local
National
83,813
1,973
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Valparaiso, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Valparaiso, IN offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Valparaiso, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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