Customer Service Representative Jobs in Thorntown, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 32 Jobs

Bilingual Retail Customer Service Specialist (Spanish)

  • Zionsville, IN (17 miles from Thorntown, IN)
  • 15 days ago
  • Zionsville, IN (17 miles from Thorntown, IN)
  • 15 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68

  • Whitestown, IN (14 miles from Thorntown, IN)
  • 45+ days ago
  • Whitestown, IN (14 miles from Thorntown, IN)
  • 45+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68 6480 Center Dr, Whitestown, IN 46075, USA Req #164 Tuesday, March 4, 2025 Full-Time or Part-Time Day Team Member At Crew...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35

  • Zionsville, IN (17 miles from Thorntown, IN)
  • 45+ days ago
  • Zionsville, IN (17 miles from Thorntown, IN)
  • 45+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35 10580 N Michigan Rd, Zionsville, IN 46077, USA Req #57 Friday, March 21, 2025 Full-Time or Part-Time Day Team Member At...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44

  • Brownsburg, IN (19 miles from Thorntown, IN)
  • 45+ days ago
  • Brownsburg, IN (19 miles from Thorntown, IN)
  • 45+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44 1275 N Green St, Brownsburg, IN 46112, USA Req #63 Monday, February 17, 2025 Full-Time or Part-Time Day Team Member At...

Full Time Customer Service Team Member 35

  • Zionsville, IN (17 miles from Thorntown, IN)
  • 26 days ago
  • Zionsville, IN (17 miles from Thorntown, IN)
  • 26 days ago

Full Time Customer Service Team Member 35 10580 N Michigan Rd, Zionsville, IN 46077, USA Req #176 Tuesday, February 18, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Customer Service Representative - Patient Registration

  • Carmel, IN (23 miles from Thorntown, IN)
  • 3 days ago
  • Carmel, IN (23 miles from Thorntown, IN)
  • 3 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Customer Service Associate

  • Lebanon, IN (7 miles from Thorntown, IN)
  • 5 days ago
  • Lebanon, IN (7 miles from Thorntown, IN)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep - Switchboard Operator - Heart Center

  • Carmel, IN (23 miles from Thorntown, IN)
  • 6 days ago
  • Carmel, IN (23 miles from Thorntown, IN)
  • 6 days ago

Details Department: CARDIAC SERVICES - GUEST SERVICES Schedule: PRN ROTATING Hospital: ASCENSION ST. VINCENT HEART CENTER Location: CARMEL, IN MUST HAVE PREVIOUS GUEST SERVICES EXPERIENCE IN A...

Customer Service Sales Representative

  • Brownsburg, IN (19 miles from Thorntown, IN)
  • 9 days ago
  • Brownsburg, IN (19 miles from Thorntown, IN)
  • 9 days ago

7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...

Customer Service Representative

  • Frankfort, IN (16 miles from Thorntown, IN)
  • 10 days ago
  • Frankfort, IN (16 miles from Thorntown, IN)
  • 10 days ago

General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....

Pharmacy Customer Service Associate

  • Carmel, IN (23 miles from Thorntown, IN)
  • 11 days ago
  • Carmel, IN (23 miles from Thorntown, IN)
  • 11 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Representative

  • Zionsville, IN (17 miles from Thorntown, IN)
  • 12 days ago
  • Zionsville, IN (17 miles from Thorntown, IN)
  • 12 days ago

We are looking to add a Customer Service Representative to our team at Zionsville County Kennel!...

Customer Service & Sales Specialist

  • Westfield, IN (22 miles from Thorntown, IN)
  • 19 days ago
  • Westfield, IN (22 miles from Thorntown, IN)
  • 19 days ago

Customer service/call center experience preferred, but not required. Banking, Mortgage/Loan Servicing industry experience preferred, but not required....

Sales Consultant - Customer Service

  • Lizton, IN (15 miles from Thorntown, IN)
  • 19 days ago
  • Lizton, IN (15 miles from Thorntown, IN)
  • 19 days ago

7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...

Customer Specialist - $1,000 Sign-On Bonus!

  • Westfield, IN (22 miles from Thorntown, IN)
  • 19 days ago
  • Westfield, IN (22 miles from Thorntown, IN)
  • 19 days ago

7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...

Demographic Data for Thorntown, IN

Moving to Thorntown, IN? Find some basic demographic data about Thorntown, IN below.


Local
National
3,373
56
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Thorntown, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Thorntown, IN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Thorntown, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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