Customer Service Representative Jobs in South Bend, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Elkhart, IN (14 miles from South Bend, IN)
- 7 hours ago
- Elkhart, IN (14 miles from South Bend, IN)
- 7 hours ago
NIBCO is a recognized leader in the flow control industry. Headquartered in Northern Indiana, with a manufacturing history that spans over a century, NIBCO operates manufacturing facilities across...
Summary This position is responsible for providing customer service to all customers, including scheduled or charter services. Customer Service agents must be attentive to the customer's needs,...
14234 Seasonal Customer Service Associate 18+
- Granger, IN (7 miles from South Bend, IN)
- 1 day ago
- Granger, IN (7 miles from South Bend, IN)
- 1 day ago
Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and...
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
- Goshen, IN (21 miles from South Bend, IN)
- 3 days ago
- Goshen, IN (21 miles from South Bend, IN)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Seasonal Grill Customer Service Associate
- Granger, IN (7 miles from South Bend, IN)
- 3 days ago
- Granger, IN (7 miles from South Bend, IN)
- 3 days ago
Seasonal Screen & Glass Repair Associate (Part Time) Our family-owned business has been providing career opportunities and serving our local communities since 1912. Our customers have come to...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Experience Specialist
- Niles, MI (11 miles from South Bend, IN)
- 7 days ago
- Niles, MI (11 miles from South Bend, IN)
- 7 days ago
Reporting to the Customer Experience Manager of the Niles, MI manufacturing facility, we are actively seeking a results-oriented Customer Experience Specialist. The Customer Experience Specialist...
Warranty/ Customer Service Representative
- Elkhart, IN (14 miles from South Bend, IN)
- 7 days ago
- Elkhart, IN (14 miles from South Bend, IN)
- 7 days ago
Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for a Warranty Representative. Responsibilities...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Niles, MI (11 miles from South Bend, IN)
- 10 days ago
- Niles, MI (11 miles from South Bend, IN)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Mishawaka, IN (6 miles from South Bend, IN)
- 11 days ago
- Mishawaka, IN (6 miles from South Bend, IN)
- 11 days ago
About Lovesac: We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...
Overview Who We Are: Lippert is a leading, global manufacturer and supplier of highly engineered products and customized solutions, dedicated to shaping, growing and bettering the RV, marine,...
Demographic Data for South Bend, IN
Moving to South Bend, IN? Find some basic demographic data about South Bend, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in South Bend, IN
Highest Education Level
Customer Service Representatives in South Bend, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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