Customer Service Representative Jobs in South Bend, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Patient Registration
- Dowagiac, MI (23 miles from South Bend, IN)
- 1 day ago
- Dowagiac, MI (23 miles from South Bend, IN)
- 1 day ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Support Representative
- Dowagiac, MI (23 miles from South Bend, IN)
- 2 days ago
- Dowagiac, MI (23 miles from South Bend, IN)
- 2 days ago
We are looking to immediately hire a friendly and motivated Customer Support Representative to join our growing team. This is a fully in-office position located at our facility. This role offers...
Customer Service Return Lane Agent- South Bend Airport
- South Bend, IN
- 2 days ago
- South Bend, IN
- 2 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
About Us Imagineering Finishing Technologies is a leading metal finishing company dedicated to delivering high-quality solutions to our clients. The Imagineering brand is globally acknowledged as...
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service/Inside Sales Representative
- Elkhart, IN (14 miles from South Bend, IN)
- 4 days ago
- Elkhart, IN (14 miles from South Bend, IN)
- 4 days ago
Job Type Full-time Description In 1980, Arrow Distributing began selling RV and MH parts out of one location in Omaha, Nebraska. Today, Arrow has nine warehouses and still grows and maintains the...
We are seeking a highly motivated Customer Service Rep to join our team at AMCON Distributing Company. As a Customer Service Rep, you will be responsible for assisting customers with orders and...
- Nappanee, IN (21 miles from South Bend, IN)
- 5 days ago
- Nappanee, IN (21 miles from South Bend, IN)
- 5 days ago
A Little About Us: Operating since 1968, Newmar Corporation has been helping customers explore the outdoor lifestyle, enabling extraordinary mobile experiences as they travel, live, work, and...
Amazon Locker+ Customer Service Associate
- Mishawaka, IN (6 miles from South Bend, IN)
- 5 days ago
- Mishawaka, IN (6 miles from South Bend, IN)
- 5 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Amazon Locker - Customer Service
- Mishawaka, IN (6 miles from South Bend, IN)
- 5 days ago
- Mishawaka, IN (6 miles from South Bend, IN)
- 5 days ago
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
General information Job Title Airport Customer Service Agent-SBN Date Monday, April 7, 2025 State Indiana City South Bend Base Pay Rate: $ 15.76 Full/Part Time Part Time Exempt or Non-Exempt...
Teller (Client Services Representative), South Bend Main Office Banking Center, South Bend, IN
- South Bend, IN
- 9 days ago
- South Bend, IN
- 9 days ago
Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL REQUIREMENTS...
Teller (Client Services Representative), Maple Lane Banking Center, South Bend, IN
- South Bend, IN
- 9 days ago
- South Bend, IN
- 9 days ago
Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL REQUIREMENTS...
Customer Service Representative
- Elkhart, IN (14 miles from South Bend, IN)
- 10 days ago
- Elkhart, IN (14 miles from South Bend, IN)
- 10 days ago
APEX Placement and Consulting has partnered with an exciting company in Elkhart, IN looking to add a Customer Service Representative to their already amazing team....
Demographic Data for South Bend, IN
Moving to South Bend, IN? Find some basic demographic data about South Bend, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in South Bend, IN
Highest Education Level
Customer Service Representatives in South Bend, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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