Customer Service Representative Jobs in Mishawaka, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Return Lane Agent- South Bend Airport
- South Bend, IN (6 miles from Mishawaka, IN)
- 3 days ago
- South Bend, IN (6 miles from Mishawaka, IN)
- 3 days ago
Overview Enterprise Mobility operates the Enterprise Rent-A-Car, National Car Rental, and Alamo car rental brands and has frequently been named one of the top places to work. Enterprise Mobility...
Customer Service Representative
- South Bend, IN (6 miles from Mishawaka, IN)
- 3 days ago
- South Bend, IN (6 miles from Mishawaka, IN)
- 3 days ago
About Us Imagineering Finishing Technologies is a leading metal finishing company dedicated to delivering high-quality solutions to our clients. The Imagineering brand is globally acknowledged as...
Customer Account Representative
- South Bend, IN (6 miles from Mishawaka, IN)
- 4 days ago
- South Bend, IN (6 miles from Mishawaka, IN)
- 4 days ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
Pharmacy Customer Service Associate
- South Bend, IN (6 miles from Mishawaka, IN)
- 4 days ago
- South Bend, IN (6 miles from Mishawaka, IN)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service/Inside Sales Representative
- Elkhart, IN (10 miles from Mishawaka, IN)
- 5 days ago
- Elkhart, IN (10 miles from Mishawaka, IN)
- 5 days ago
Job Type Full-time Description In 1980, Arrow Distributing began selling RV and MH parts out of one location in Omaha, Nebraska. Today, Arrow has nine warehouses and still grows and maintains the...
Customer Service Representative
- South Bend, IN (6 miles from Mishawaka, IN)
- 5 days ago
- South Bend, IN (6 miles from Mishawaka, IN)
- 5 days ago
We are seeking a highly motivated Customer Service Rep to join our team at AMCON Distributing Company. As a Customer Service Rep, you will be responsible for assisting customers with orders and...
- Nappanee, IN (15 miles from Mishawaka, IN)
- 5 days ago
- Nappanee, IN (15 miles from Mishawaka, IN)
- 5 days ago
A Little About Us: Operating since 1968, Newmar Corporation has been helping customers explore the outdoor lifestyle, enabling extraordinary mobile experiences as they travel, live, work, and...
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Amazon Locker+ Customer Service Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...
Airport Customer Service Agent-SBN
- South Bend, IN (6 miles from Mishawaka, IN)
- 9 days ago
- South Bend, IN (6 miles from Mishawaka, IN)
- 9 days ago
General information Job Title Airport Customer Service Agent-SBN Date Monday, April 7, 2025 State Indiana City South Bend Base Pay Rate: $ 15.76 Full/Part Time Part Time Exempt or Non-Exempt...
Teller (Client Services Representative), South Bend Main Office Banking Center, South Bend, IN
- South Bend, IN (6 miles from Mishawaka, IN)
- 10 days ago
- South Bend, IN (6 miles from Mishawaka, IN)
- 10 days ago
Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL REQUIREMENTS...
Teller (Client Services Representative), Maple Lane Banking Center, South Bend, IN
- South Bend, IN (6 miles from Mishawaka, IN)
- 10 days ago
- South Bend, IN (6 miles from Mishawaka, IN)
- 10 days ago
Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL REQUIREMENTS...
Customer Service Representative
- Elkhart, IN (10 miles from Mishawaka, IN)
- 11 days ago
- Elkhart, IN (10 miles from Mishawaka, IN)
- 11 days ago
APEX Placement and Consulting has partnered with an exciting company in Elkhart, IN looking to add a Customer Service Representative to their already amazing team....
Customer Service Representative
- Elkhart, IN (10 miles from Mishawaka, IN)
- 12 days ago
- Elkhart, IN (10 miles from Mishawaka, IN)
- 12 days ago
Join Our Dynamic Team as a Customer Service Representative in Elkhart, Indiana - Where Integrity, Collaboration, and Professional Growth Thrive!...
Customer Service Representative
- Goshen, IN (15 miles from Mishawaka, IN)
- 13 days ago
- Goshen, IN (15 miles from Mishawaka, IN)
- 13 days ago
Customer Service Representative Pay: $18.00/hour Hours: 8:00 AM 5:00 PM, Monday Friday Location: Goshen, IN Position Overview: We are seeking a detail-oriented and customer-focused Customer Service...
Demographic Data for Mishawaka, IN
Moving to Mishawaka, IN? Find some basic demographic data about Mishawaka, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Mishawaka, IN
Highest Education Level
Customer Service Representatives in Mishawaka, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »