Customer Service Representative Jobs in Middlebury, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 34 Jobs

14234 Seasonal Grill Customer Service Associate

  • Granger, IN (21 miles from Middlebury, IN)
  • 10 hours ago
  • Granger, IN (21 miles from Middlebury, IN)
  • 10 hours ago

Seasonal Screen & Glass Repair Associate (Part Time) Our family-owned business has been providing career opportunities and serving our local communities since 1912. Our customers have come to...

Customer Service Representative

  • Elkhart, IN (13 miles from Middlebury, IN)
  • 20 hours ago
  • Elkhart, IN (13 miles from Middlebury, IN)
  • 20 hours ago

NIBCO is a recognized leader in the flow control industry. Headquartered in Northern Indiana, with a manufacturing history that spans over a century, NIBCO operates manufacturing facilities across...

14234 Seasonal Customer Service Associate 18+

  • Granger, IN (21 miles from Middlebury, IN)
  • 2 days ago
  • Granger, IN (21 miles from Middlebury, IN)
  • 2 days ago

Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and...

Customer Service Associate

  • Goshen, IN (11 miles from Middlebury, IN)
  • 3 days ago
  • Goshen, IN (11 miles from Middlebury, IN)
  • 3 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Seasonal Grill Customer Service Associate

  • Granger, IN (21 miles from Middlebury, IN)
  • 3 days ago
  • Granger, IN (21 miles from Middlebury, IN)
  • 3 days ago

Seasonal Screen & Glass Repair Associate (Part Time) Our family-owned business has been providing career opportunities and serving our local communities since 1912. Our customers have come to...

Customer Service Operator (Sturgis/Angola, MI)

  • Sturgis, MI (17 miles from Middlebury, IN)
  • 7 days ago
  • Sturgis, MI (17 miles from Middlebury, IN)
  • 7 days ago

507424)) Michigan Paving and Materials, a vertically integrated CRH company, energetically drives to continually be a leader in our markets in quality construction materials and value added...

Customer Service - Parts Advisor

  • Middlebury, IN
  • 7 days ago
  • Middlebury, IN
  • 7 days ago

Prior high volume call center experience is preferred. Manufacturing background is preferred with knowledge of RV construction, processes, parts and warranties, Lemon Laws and recalls....

Warranty/ Customer Service Representative

  • Elkhart, IN (14 miles from Middlebury, IN)
  • 8 days ago
  • Elkhart, IN (14 miles from Middlebury, IN)
  • 8 days ago

Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for a Warranty Representative. Responsibilities...

Customer Service Operator (SturgisAngola, MI) - 507424

  • Sturgis, MI (17 miles from Middlebury, IN)
  • 10 days ago
  • Sturgis, MI (17 miles from Middlebury, IN)
  • 10 days ago

[[507424 Michigan Paving and Materials, a vertically integrated CRH company, energetically drives to continually be a leader in our markets in quality construction materials and value added...

PT Sales Associate

  • Mishawaka, IN (22 miles from Middlebury, IN)
  • 12 days ago
  • Mishawaka, IN (22 miles from Middlebury, IN)
  • 12 days ago

About Lovesac: We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...

Customer Service Operator

  • Sturgis, MI (17 miles from Middlebury, IN)
  • 14 days ago
  • Sturgis, MI (17 miles from Middlebury, IN)
  • 14 days ago

Job ID: [[507424]] Michigan Paving and Materials, a vertically integrated CRH company, energetically drives to continually be a leader in our markets in quality construction materials and value...

Customer Service/Sales

  • Three Rivers, MI (20 miles from Middlebury, IN)
  • 15 days ago
  • Three Rivers, MI (20 miles from Middlebury, IN)
  • 15 days ago

Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...

Teller (Client Service Representative), Dunlap Banking Center, Elkhart, IN

  • Elkhart, IN (14 miles from Middlebury, IN)
  • 15 days ago
  • Elkhart, IN (14 miles from Middlebury, IN)
  • 15 days ago

Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL REQUIREMENTS...

Customer Service Representative

  • Howe, IN (17 miles from Middlebury, IN)
  • 19 days ago
  • Howe, IN (17 miles from Middlebury, IN)
  • 19 days ago

Trillium Staffing is now seeking Customer Service Representatives in Howe! Pay rate is $18-$22 based on experience. Schedule is Monday-Friday, 7:00 AM - 4:00 PM....

Bilingual Customer Account Representative

  • Elkhart, IN (14 miles from Middlebury, IN)
  • 19 days ago
  • Elkhart, IN (14 miles from Middlebury, IN)
  • 19 days ago

Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...

Demographic Data for Middlebury, IN

Moving to Middlebury, IN? Find some basic demographic data about Middlebury, IN below.


Local
National
12,552
408
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Middlebury, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Middlebury, IN offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Middlebury, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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