Customer Service Representative Jobs in Michigan City, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Advisor (Hybrid)
- General Insurance Services
- Michigan City, IN
- 7 days ago
- General Insurance Services
- Michigan City, IN
- 7 days ago
The CSA responds to incoming telephone calls, emails and postal mail in addition to quoting and processing applications of new/rewrite business and manages the renewal review process in an...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51
- Valparaiso, IN (17 miles from Michigan City, IN)
- 30+ days ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 30+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51 2615 Laporte Ave, Valparaiso, IN 46383, USA Req #38 Tuesday, January 28, 2025 Full-Time or Part-Time Day Team Member At...
Representative, Customer Service
- Portage, IN (16 miles from Michigan City, IN)
- 6 hours ago
- Portage, IN (16 miles from Michigan City, IN)
- 6 hours ago
Location: Portage, IN Salary: $17.00 USD Hourly - $20.00 USD Hourly Description: Job Title: Representative, Customer Service Location: Portage, MI Duration: 12+ months About the Job As a Customer Service...
- Lake Station, IN (21 miles from Michigan City, IN)
- 9 hours ago
- Lake Station, IN (21 miles from Michigan City, IN)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Sr Customer Service Representative
- Laporte, IN (7 miles from Michigan City, IN)
- 3 days ago
- Laporte, IN (7 miles from Michigan City, IN)
- 3 days ago
SUMMARY: Under close supervision, the Customer Service Representative is responsible for accurately fulfilling customer orders and managing incoming customer calls....
Customer Service - Donor Support Technician
- Michigan City, IN
- 3 days ago
- Michigan City, IN
- 3 days ago
The Opportunity Responsible for preparing the donor, donor area and equipment for the pheresis processors. You will report to the Assistant Center Manager. The Role Prepares the autopheresis...
- Portage, IN (16 miles from Michigan City, IN)
- 6 days ago
- Portage, IN (16 miles from Michigan City, IN)
- 6 days ago
The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone...
Pre-Licensed Customer Service Representative - Remote
- Valparaiso, IN (17 miles from Michigan City, IN)
- 8 days ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 8 days ago
Center experience, preferred** + **Logical problem-solving skills** + **Availability to work various shifts** + **Ability to use Windows operating systems** + **Organization and work prioritization...
Remote WorkCustomer Service Associate - Valparaiso
- Valparaiso, IN (17 miles from Michigan City, IN)
- 9 days ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 9 days ago
Responsibilities: Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested...
TEMPORARY - Customer Service Representative
- Michigan City, IN
- 10 days ago
- Michigan City, IN
- 10 days ago
Summary: The Customer Service Representative is responsible for delivering exceptional service to our customers while efficiently managing order processing, returns, and customer inquiries....
- La Porte, IN (7 miles from Michigan City, IN)
- 12 days ago
- La Porte, IN (7 miles from Michigan City, IN)
- 12 days ago
POSITION: Client Service Representative LOCATION: La Porte, IN SCHEDULE: Monday - Friday, 8:00AM-5:00PM CST About Firstsource Firstsource Solutions is a leading provider of customized Business...
12162 FT Customer Service Associate
- La Porte, IN (7 miles from Michigan City, IN)
- 15 days ago
- La Porte, IN (7 miles from Michigan City, IN)
- 15 days ago
Position Purpose: The Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and supporting the overall success of the store. This...
12189 Seasonal: Customer Service Associate - 18+
- Michigan City, IN
- 19 days ago
- Michigan City, IN
- 19 days ago
Customer Service Associate – Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and...
Client Services Representative
- Portage, IN (16 miles from Michigan City, IN)
- 22 days ago
- Portage, IN (16 miles from Michigan City, IN)
- 22 days ago
Standard Textile has been inspiring care, comfort, and change in our communities since 1940. While our business is creating innovative textiles, it's our purpose that guides the solutions we offer...
Demographic Data for Michigan City, IN
Moving to Michigan City, IN? Find some basic demographic data about Michigan City, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Michigan City, IN
Highest Education Level
Customer Service Representatives in Michigan City, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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