Customer Service Representative Jobs in Michigan City, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51
- Valparaiso, IN (17 miles from Michigan City, IN)
- 6 days ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 6 days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51 2615 Laporte Ave, Valparaiso, IN 46383, USA Req #38 Tuesday, January 28, 2025 Full-Time or Part-Time Day Team Member At...
Customer Service Reg-Valpo Imm
- Valparaiso, IN (17 miles from Michigan City, IN)
- 7 hours ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 7 hours ago
Overview Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required...
The individual selected for this role will be expected to work at Store #3196, located at: 4100S Franklin Street Michigan City IN, 46360 This position works closely with wholesale and retail...
19154 Seasonal Customer Service Associate - 18+
- Michigan City, IN
- 7 days ago
- Michigan City, IN
- 7 days ago
Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and...
About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You...
Customer Service Representative
- Westville, IN (8 miles from Michigan City, IN)
- 9 days ago
- Westville, IN (8 miles from Michigan City, IN)
- 9 days ago
Service Representatives are passionate animal lovers who provide our human and pet guests with “wow” service....
Customer Service Maintenance Technician
- Porter, IN (9 miles from Michigan City, IN)
- 9 days ago
- Porter, IN (9 miles from Michigan City, IN)
- 9 days ago
Job Overview\: We are seeking Customer Service Maintenance Technician who will be responsible for safely maintaining/servicing (with occasionally installing/removing) of various types of bulk...
Req ID: 453287 Address: 10157 N. Loves Avenue Michigan City, IN, 46361 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Representative
- Valparaiso, IN (17 miles from Michigan City, IN)
- 11 days ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 11 days ago
Express is working with a local manufacturing company that specializes in cutting-edge gas leak detection solutions that enhance safety and protect lives.. As key point of contact for our...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Teller (Client Services Representative), Valparaiso Downtown Banking Center, Valparaiso, IN
- Valparaiso, IN (17 miles from Michigan City, IN)
- 14 days ago
- Valparaiso, IN (17 miles from Michigan City, IN)
- 14 days ago
Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL REQUIREMENTS...
12176 Seasonal Customer Service Associate - 18+
- Walkerton, IN (24 miles from Michigan City, IN)
- 20 days ago
- Walkerton, IN (24 miles from Michigan City, IN)
- 20 days ago
Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and...
11981 Seasonal: Customer Service Associate
- La Porte, IN (7 miles from Michigan City, IN)
- 22 days ago
- La Porte, IN (7 miles from Michigan City, IN)
- 22 days ago
Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and...
Seasonal: Customer Service Associate
- La Porte, IN (7 miles from Michigan City, IN)
- 30+ days ago
- La Porte, IN (7 miles from Michigan City, IN)
- 30+ days ago
Customer Service Associate – Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and...
Insurance Sales Agent - Customer Service
- Michigan City, IN
- 30+ days ago
- Michigan City, IN
- 30+ days ago
Sign-On Bonus Opportunity of up to $1,000* Pay Range: $40000 - $50000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
Demographic Data for Michigan City, IN
Moving to Michigan City, IN? Find some basic demographic data about Michigan City, IN below.
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Salary for Customer Service Representative Jobs in Michigan City, IN
Highest Education Level
Customer Service Representatives in Michigan City, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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