Customer Service Representative Jobs in Merrillville, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (8 miles from Merrillville, IN)
- 4 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (8 miles from Merrillville, IN)
- 4 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51
- Valparaiso, IN (16 miles from Merrillville, IN)
- 30+ days ago
- Valparaiso, IN (16 miles from Merrillville, IN)
- 30+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51 2615 Laporte Ave, Valparaiso, IN 46383, USA Req #38 Tuesday, January 28, 2025 Full-Time or Part-Time Day Team Member At...
Representative, Customer Service
- Portage, IN (10 miles from Merrillville, IN)
- 6 hours ago
- Portage, IN (10 miles from Merrillville, IN)
- 6 hours ago
Location: Portage, IN Salary: $17.00 USD Hourly - $20.00 USD Hourly Description: Job Title: Representative, Customer Service Location: Portage, MI Duration: 12+ months About the Job As a Customer Service...
- Lake Station, IN (6 miles from Merrillville, IN)
- 9 hours ago
- Lake Station, IN (6 miles from Merrillville, IN)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Schererville, IN (6 miles from Merrillville, IN)
- 11 hours ago
- Schererville, IN (6 miles from Merrillville, IN)
- 11 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Maintenance Technician
- East Chicago, IN (13 miles from Merrillville, IN)
- 1 day ago
- East Chicago, IN (13 miles from Merrillville, IN)
- 1 day ago
Job Overview: We are seeking Customer Service Maintenance Technician who will be responsible for safely maintaining/servicing (with occasionally installing/removing) of various types of bulk...
Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN
- Merrillville, IN
- 1 day ago
- Merrillville, IN
- 1 day ago
POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts. Provides support for producers to facilitate the growth of new...
Customer Service Associate - Temporary
- Crown Point, IN (5 miles from Merrillville, IN)
- 1 day ago
- Crown Point, IN (5 miles from Merrillville, IN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Schererville, IN (6 miles from Merrillville, IN)
- 2 days ago
- Schererville, IN (6 miles from Merrillville, IN)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Account Manager II Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused...
Customer Service Representative
- Gary, IN (7 miles from Merrillville, IN)
- 3 days ago
- Gary, IN (7 miles from Merrillville, IN)
- 3 days ago
The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...
Customer Service Representative
- University Park, IL (20 miles from Merrillville, IN)
- 4 days ago
- University Park, IL (20 miles from Merrillville, IN)
- 4 days ago
Role Overview: The Customer Service Representative will be responsible for providing exceptional customer service to distributors on various post-sales activities....
Customer Service Rep(02576) 8905 Indianapolis Blvd
- Highland, IN (8 miles from Merrillville, IN)
- 5 days ago
- Highland, IN (8 miles from Merrillville, IN)
- 5 days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
- Portage, IN (10 miles from Merrillville, IN)
- 6 days ago
- Portage, IN (10 miles from Merrillville, IN)
- 6 days ago
The Customer Service Representative is responsible for handling customer inquiries, resolving issues, and providing a positive service experience across multiple communication channels, including phone...
Customer ServiceTest Center Administrator**REPORTS TO:** Customer ServiceTest Center Manager**DEPARTMENT:** Test Center**LOCATION: Merrillville, IN****TEST CENTER ADDRESS: 225 E 84th Ave,...
Demographic Data for Merrillville, IN
Moving to Merrillville, IN? Find some basic demographic data about Merrillville, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Merrillville, IN
Highest Education Level
Customer Service Representatives in Merrillville, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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