Customer Service Representative Jobs in Lafayette, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 38
- West Lafayette, IN (5 miles from Lafayette, IN)
- 45+ days ago
- West Lafayette, IN (5 miles from Lafayette, IN)
- 45+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 38 277 Sagamore Pkwy W, West Lafayette, IN 47906, USA Req #46 Wednesday, March 19, 2025 Full-Time or Part-Time Day Team...
BMV Part-Time Customer Service Representative 2
- Lafayette, IN (1 mile from Lafayette, IN)
- 3 days ago
- Lafayette, IN (1 mile from Lafayette, IN)
- 3 days ago
Substitute for Customer Service Representatives as needed....
BMV Customer Service Representative 2
- Lafayette, IN (1 mile from Lafayette, IN)
- 5 days ago
- Lafayette, IN (1 mile from Lafayette, IN)
- 5 days ago
Substitute for Customer Service Representatives as needed....
LAF Airport- Customer Service Agent
- West Lafayette, IN (5 miles from Lafayette, IN)
- 5 days ago
- West Lafayette, IN (5 miles from Lafayette, IN)
- 5 days ago
At Surf Air Mobility, we're transforming air mobility. As innovators in aviation, we are at the forefront of creating a more efficient and accessible flying experience. With our commitment to a...
un Customer Service Representative compensation: Compensation will be based on experience and qualifications employment type: experience level: mid level job title: Customer Service Representative We...
Customer Service Representative
- Frankfort, IN (23 miles from Lafayette, IN)
- 10 days ago
- Frankfort, IN (23 miles from Lafayette, IN)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Seasonal Customer Service Representative
- West Lafayette, IN (5 miles from Lafayette, IN)
- 11 days ago
- West Lafayette, IN (5 miles from Lafayette, IN)
- 11 days ago
We are looking to add Seasonal Customer Service Representatives to our team at Pooch Palace!...
Responsibilities: Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested...
Req ID: 453175 Address: 2400 E 200 N Lafayette, IN, 47905 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
... Want to make a lot of peoples day? Our Member Frontline Cashier Associates are the heart of our front end. You play a major role in how our members feel in the club and when they leave. You...
- West Lafayette, IN (5 miles from Lafayette, IN)
- 45+ days ago
- West Lafayette, IN (5 miles from Lafayette, IN)
- 45+ days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Representative
- Delphi, IN (17 miles from Lafayette, IN)
- 45+ days ago
- Delphi, IN (17 miles from Lafayette, IN)
- 45+ days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Customer Service Rep(02515) - 304 West Walnut Street
- Frankfort, IN (23 miles from Lafayette, IN)
- 90+ days ago
- Frankfort, IN (23 miles from Lafayette, IN)
- 90+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Demographic Data for Lafayette, IN
Moving to Lafayette, IN? Find some basic demographic data about Lafayette, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Lafayette, IN
Highest Education Level
Customer Service Representatives in Lafayette, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »