Customer Service Representative Jobs in Highland, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51
- Valparaiso, IN (24 miles from Highland, IN)
- 5 days ago
- Valparaiso, IN (24 miles from Highland, IN)
- 5 days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51 2615 Laporte Ave, Valparaiso, IN 46383, USA Req #38 Tuesday, January 28, 2025 Full-Time or Part-Time Day Team Member At...
- Circle Buick GMC Hummer EV
- Highland, IN
- 12 days ago
- Circle Buick GMC Hummer EV
- Highland, IN
- 12 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53
- Saint John, IN (6 miles from Highland, IN)
- 19 days ago
- Saint John, IN (6 miles from Highland, IN)
- 19 days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53 9705 Wicker Ave, St John, IN 46373, USA Req #35 Monday, January 13, 2025 Full-Time or Part-Time Day Team Member At Crew...
Customer Service Associate - Temporary
- Palos Park, IL (22 miles from Highland, IN)
- 8 hours ago
- Palos Park, IL (22 miles from Highland, IN)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Orland Park, IL (20 miles from Highland, IN)
- 18 hours ago
- Orland Park, IL (20 miles from Highland, IN)
- 18 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Teller (Client Services Representative), Valparaiso West Banking Center, Valparaiso, IN
- Valparaiso, IN (24 miles from Highland, IN)
- 21 hours ago
- Valparaiso, IN (24 miles from Highland, IN)
- 21 hours ago
POSITION SUMMARY Provides individualized client service while handling daily transactions, addressing inquiries, and problem resolution, in accordance with Bank policies and procedures. ESSENTIAL...
- Merrillville, IN (8 miles from Highland, IN)
- 1 day ago
- Merrillville, IN (8 miles from Highland, IN)
- 1 day ago
Minimum Hourly Rate: $17.00 Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our...
Pharmacy Customer Service Associate
- Oak Lawn, IL (19 miles from Highland, IN)
- 1 day ago
- Oak Lawn, IL (19 miles from Highland, IN)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Gary, IN (6 miles from Highland, IN)
- 1 day ago
- Gary, IN (6 miles from Highland, IN)
- 1 day ago
Req ID: 453283 Address: 3150 Grant St. Gary, IN, 46408 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
- Merrillville, IN (8 miles from Highland, IN)
- 1 day ago
- Merrillville, IN (8 miles from Highland, IN)
- 1 day ago
Overview Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required...
- Bedford Park, IL (22 miles from Highland, IN)
- 1 day ago
- Bedford Park, IL (22 miles from Highland, IN)
- 1 day ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Customer Service Representative
- Monee, IL (19 miles from Highland, IN)
- 1 day ago
- Monee, IL (19 miles from Highland, IN)
- 1 day ago
Store 4706792: 25515 S Lagrange Rd, Monee, Illinois 60449 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Midlothian, IL (15 miles from Highland, IN)
- 2 days ago
- Midlothian, IL (15 miles from Highland, IN)
- 2 days ago
We are looking for multi-talented, diligent, customer service agents to bring their own unique talents to our team. We want caring, organized Customer Service agents to listen to our clients...
Dominos Pizza Customer Service Representative/ Pizza Maker Monee IL. Must be atleast 18
- Monee, IL (19 miles from Highland, IN)
- 4 days ago
- Monee, IL (19 miles from Highland, IN)
- 4 days ago
Customer Service Representative:Domino's Pizza Richton Park is looking for Full or Part Time well groomed, outgoing individuals that are capable of communicating efficiently with a wide range of...
Customer Service Representative
- Chicago Heights, IL (7 miles from Highland, IN)
- 4 days ago
- Chicago Heights, IL (7 miles from Highland, IN)
- 4 days ago
Customer Service Representative 3.1 3.1 out of 5 stars Chicago Heights, IL 60411 W hat you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer...
Demographic Data for Highland, IN
Moving to Highland, IN? Find some basic demographic data about Highland, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Highland, IN
Highest Education Level
Customer Service Representatives in Highland, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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