Customer Service Representative Jobs in Greenwood, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44
- Brownsburg, IN (20 miles from Greenwood, IN)
- 45+ days ago
- Brownsburg, IN (20 miles from Greenwood, IN)
- 45+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44 1275 N Green St, Brownsburg, IN 46112, USA Req #63 Monday, February 17, 2025 Full-Time or Part-Time Day Team Member At...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 59
- McCordsville, IN (24 miles from Greenwood, IN)
- 45+ days ago
- McCordsville, IN (24 miles from Greenwood, IN)
- 45+ days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 59 6963 W Broadway, McCordsville, IN 46055, USA Req #83 Sunday, March 9, 2025 Full-Time or Part-Time Day Team Member At Crew...
Full or Part-Time Customer Service Team Member-021
- Indianapolis, IN (12 miles from Greenwood, IN)
- 3 hours ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 3 hours ago
Full or Part-Time Customer Service Team Member-021 3501 S East St, Indianapolis, IN 46227, USA Req #10 Monday, November 4, 2024 We are honored to be a Glassdoor's Best Place to Work Recipient for...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 24
- Indianapolis, IN (12 miles from Greenwood, IN)
- 3 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 3 days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 24 1219 N Meridian St, Indianapolis, IN 46204, USA Req #39 Monday, April 14, 2025 Full-Time or Part-Time Day Team Member At...
Full or Part Time Customer Service Team Member 14
- Indianapolis, IN (12 miles from Greenwood, IN)
- 9 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 9 days ago
Full or Part Time Customer Service Team Member 14 9550 Corporation Dr, Indianapolis, IN 46256, USA Req #23 Friday, March 21, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...
Full or Part-Time Customer Service Team Member 7
- Indianapolis, IN (12 miles from Greenwood, IN)
- 3 hours ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 3 hours ago
Full or Part-Time Customer Service Team Member 7 7424 E Washington St, Indianapolis, IN 46219, USA Req #4 Monday, February 17, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...
- Speedway, IN (13 miles from Greenwood, IN)
- 6 hours ago
- Speedway, IN (13 miles from Greenwood, IN)
- 6 hours ago
Administrative Customer Service Customer Service Representative CUSTOMER SERVICE REP. II BCforward Speedway, IN (Onsite) Contractor Job Details Customer Service Rep....
Client Service Associate locations Greenwood, Indiana - United States time type Full time posted on Posted 19 Days Ago job requisition id R-0003540 Job Description Job Summary Celebrating more...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 10 hours ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 10 hours ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Customer Service-Diplomas - Account Specialist III
- Indianapolis, IN (12 miles from Greenwood, IN)
- 10 hours ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 10 hours ago
Position: Account Specialist III Location: Indianapolis, IN Minimum Starting Pay: DOE THE MOST TRUSTED IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of...
- Indianapolis, IN (12 miles from Greenwood, IN)
- 1 day ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 1 day ago
Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....
Customer Service Representative
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
a dedicated Customer Service Representative to provide exceptional service to our house accounts, phone and walk-in customers....
International Customer Service Account Representative
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
International Customer Service Account Representative Indianapolis, IN, USA Req #1820 Friday, April 18, 2025 Who are we? At Calumet we deliver innovative specialty products trusted by companies...
Pharmacy Technician - Customer Service
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
Pharmacy Technician - Customer Service 3.2 3.2 out of 5 stars 6530 Corporate Drive, Indianapolis, IN 46278 Indianapolis, Indiana, United States of America Extraordinary Care. Extraordinary...
Bilingual FHA Mortgage Servicing - Customer Service Representative
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
- Indianapolis, IN (12 miles from Greenwood, IN)
- 2 days ago
As a Mortgage Servicing Customer Service Representative, you will make a difference in the lives of others, while expanding your knowledge of Federal Housing Administration (FHA) mortgage policies and...
Demographic Data for Greenwood, IN
Moving to Greenwood, IN? Find some basic demographic data about Greenwood, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Greenwood, IN
Highest Education Level
Customer Service Representatives in Greenwood, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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