Customer Service Representative Jobs in Greensburg, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Who We Are: Vernovis is a Total Talent Solutions company that specializes in Technology, Cybersecurity, Finance & Accounting functions. At Vernovis, we help these professionals achieve their...
Customer Service Associate - North Vernon
- North Vernon, IN (22 miles from Greensburg, IN)
- 1 day ago
- North Vernon, IN (22 miles from Greensburg, IN)
- 1 day ago
Responsibilities: Takes incoming phone calls and answers customer questions. Handles any walk-in customers. Collects payments. Makes policy changes. Assists with claims paperwork that is requested...
Customer Service Representative
- Shelbyville, IN (21 miles from Greensburg, IN)
- 6 days ago
- Shelbyville, IN (21 miles from Greensburg, IN)
- 6 days ago
Then, we have an exciting career opportunity in business development as a Customer Service Representative at ARCO Electric in Shelbyville, IN....
Vaco is hiring a Customer Service Representative for a client located in Greensburg, IN Start Date: April 14th Pay: $18.00. Schedule: First 6 months: Monday- Friday, 8am-5pm....
Are you looking to get your foot in the door with one of the top banking institutions in the area? Don't miss your chance, these will move fast! What you will be doing as the Client Advocate- Call...
Customer Service Representative - Batesville, Indiana - 2nd Shift
- Batesville, IN (14 miles from Greensburg, IN)
- 20 days ago
- Batesville, IN (14 miles from Greensburg, IN)
- 20 days ago
This is where you save and sustain lives At Baxter, we are deeply connected by our mission. No matter your role at Baxter, your work makes a positive impact on people around the world. You'll feel...
Customer Service Representative
- Shelbyville, IN (21 miles from Greensburg, IN)
- 21 days ago
- Shelbyville, IN (21 miles from Greensburg, IN)
- 21 days ago
The Customer Service Representative is responsible for taking and processing customer orders, addressing all customer inquiries and complaints, and estimate current items/reprice....
Client First Customer Advocate, First Financial Bank
- Greensburg, IN
- 22 days ago
- Greensburg, IN
- 22 days ago
The Opportunity As a Client First Center team member, you will engage with customers through various support channels, which may include incoming phone calls, emails, social media, and/or online...
Remote Work- Edinburgh, IN (24 miles from Greensburg, IN)
- 30+ days ago
- Edinburgh, IN (24 miles from Greensburg, IN)
- 30+ days ago
Express Employment Professionals has partnered with a manufacturing company in Edinburgh, IN to recruit a Customer Service Representative....
Customer Service Rep(02601) - 14 Alpine Drive
- Batesville, IN (14 miles from Greensburg, IN)
- 60+ days ago
- Batesville, IN (14 miles from Greensburg, IN)
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep(02519) - 2020 N Lincoln St
- Greensburg, IN
- 60+ days ago
- Greensburg, IN
- 60+ days ago
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Customer Service Rep. / Cashier Milan Quickpix
- Milan, IN (22 miles from Greensburg, IN)
- 90+ days ago
- Milan, IN (22 miles from Greensburg, IN)
- 90+ days ago
Description Join our team! In this role you are the front line in our relationship with our customer. Offering that great level of service is what will set you apart from others in this very...
Demographic Data for Greensburg, IN
Moving to Greensburg, IN? Find some basic demographic data about Greensburg, IN below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Greensburg, IN
Highest Education Level
Customer Service Representatives in Greensburg, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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