Customer Service Representative Jobs in Gary, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Gary, IN
- 8 hours ago
- Gary, IN
- 8 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote WorkFull or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51
- Valparaiso, IN (20 miles from Gary, IN)
- 7 days ago
- Valparaiso, IN (20 miles from Gary, IN)
- 7 days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 51 2615 Laporte Ave, Valparaiso, IN 46383, USA Req #38 Tuesday, January 28, 2025 Full-Time or Part-Time Day Team Member At...
- Circle Buick GMC Hummer EV
- Highland, IN (6 miles from Gary, IN)
- 13 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (6 miles from Gary, IN)
- 13 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53
- Saint John, IN (11 miles from Gary, IN)
- 20 days ago
- Saint John, IN (11 miles from Gary, IN)
- 20 days ago
Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 53 9705 Wicker Ave, St John, IN 46373, USA Req #35 Monday, January 13, 2025 Full-Time or Part-Time Day Team Member At Crew...
- Merrillville, IN (7 miles from Gary, IN)
- 2 hours ago
- Merrillville, IN (7 miles from Gary, IN)
- 2 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
- Olympia Fields, IL (18 miles from Gary, IN)
- 3 hours ago
- Olympia Fields, IL (18 miles from Gary, IN)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Reg-Valpo Imm
- Valparaiso, IN (20 miles from Gary, IN)
- 20 hours ago
- Valparaiso, IN (20 miles from Gary, IN)
- 20 hours ago
Overview Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required...
Customer Service Representative
- Matteson, IL (21 miles from Gary, IN)
- 1 day ago
- Matteson, IL (21 miles from Gary, IN)
- 1 day ago
Store 4706767: 4755 Vollmer, Matteson, Illinois 60443 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Associate - Temporary
- Hometown, IL (22 miles from Gary, IN)
- 2 days ago
- Hometown, IL (22 miles from Gary, IN)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Merrillville, IN (7 miles from Gary, IN)
- 2 days ago
- Merrillville, IN (7 miles from Gary, IN)
- 2 days ago
Minimum Hourly Rate: $17.00 Recognizing and valuing diversity strengthens our ability to attract, retain and engage associates and reinforces our relationship within our communities. Our...
Pharmacy Customer Service Associate
- Oak Lawn, IL (22 miles from Gary, IN)
- 2 days ago
- Oak Lawn, IL (22 miles from Gary, IN)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Req ID: 453283 Address: 3150 Grant St. Gary, IN, 46408 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling * 401(k) 100%...
- Merrillville, IN (7 miles from Gary, IN)
- 2 days ago
- Merrillville, IN (7 miles from Gary, IN)
- 2 days ago
Overview Under general supervision. to perform work greeting and registering patients by obtaining demographics, financial information, insurance information and necessary signatures on required...
- Midlothian, IL (20 miles from Gary, IN)
- 3 days ago
- Midlothian, IL (20 miles from Gary, IN)
- 3 days ago
We are looking for multi-talented, diligent, customer service agents to bring their own unique talents to our team. We want caring, organized Customer Service agents to listen to our clients...
Customer Service Representative
- Chicago Heights, IL (14 miles from Gary, IN)
- 6 days ago
- Chicago Heights, IL (14 miles from Gary, IN)
- 6 days ago
Customer Service Representative 3.1 3.1 out of 5 stars Chicago Heights, IL 60411 W hat you'll need to succeed as a Customer Service Representative at XPO Minimum qualifications: 2 years of customer...
Demographic Data for Gary, IN
Moving to Gary, IN? Find some basic demographic data about Gary, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Gary, IN
Highest Education Level
Customer Service Representatives in Gary, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »