Customer Service Representative Jobs in Fort Wayne, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Description Join the Sportsman's Warehouse Team! Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the...
service representatives....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
BMV Part-Time Customer Service Representative
- New Haven, IN (8 miles from Fort Wayne, IN)
- 8 days ago
- New Haven, IN (8 miles from Fort Wayne, IN)
- 8 days ago
Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....
Pre-Licensed Customer Service Representative - Remote
- Fort Wayne, IN
- 8 days ago
- Fort Wayne, IN
- 8 days ago
Center experience, preferred** + **Logical problem-solving skills** + **Availability to work various shifts** + **Ability to use Windows operating systems** + **Organization and work prioritization...
Remote WorkJob Details Job Location: Fort Wayne, IN - FT WAYNE, IN Education Level: Not Specified Salary Range: Undisclosed Job Shift: Day Description Customer Service Representative Customer Service Representative...
On-Site Customer Service Representative - Fort Wayne, IN
- Fort Wayne, IN
- 10 days ago
- Fort Wayne, IN
- 10 days ago
Job Summary: The Customer Service Representative (CSR) answers inbound calls from members and providers, inputs data, and provides a high level of customer service always extending courtesy and professionalism...
Job Title: Customer Service Agent - Employee Benefits FLSA Status: Non-Exempt Job Family: Affiliates Department: Special Markets - Affiliates Location: In-Office (Fort Wayne, IN) JOB SUMMARY...
Customer Success Specialist - Industrial Distribution
- Fort Wayne, IN
- 10 days ago
- Fort Wayne, IN
- 10 days ago
Customer Success Specialist - Industrial Distribution Department: Sales / Marketing Employment Type: Full Time Location: US - Indiana - Fort Wayne Reporting To: Jim Watson Description Join...
HomeGoods At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
BMV Customer Service Representative
- New Haven, IN (8 miles from Fort Wayne, IN)
- 12 days ago
- New Haven, IN (8 miles from Fort Wayne, IN)
- 12 days ago
Service Representatives function as the frontline contact for the Bureau of Motor Vehicles....
Company: Gerber Collision & Glass WELCOME TO GERBER COLLISION & GLASS Our Team Members Drive Us! Gerber Collision & Glass is one of the largest collision repair companies in North America. With...
Customer Service Representative Lead
- Hicksville, OH (24 miles from Fort Wayne, IN)
- 15 days ago
- Hicksville, OH (24 miles from Fort Wayne, IN)
- 15 days ago
Charged with ensuring excellent customer service and operational expectations are met regarding all Customer Service Representative (CSR) related matters....
Code : 25080-1 Location : TREASURER COLLECTOR Group : MUNICIPAL Details : Position Information
Personal Banker (Client Services Associate), FLOAT, Fort Wayne, IN
- Fort Wayne, IN
- 16 days ago
- Fort Wayne, IN
- 16 days ago
Provides clients with friendly service and meets financial needs by completing transactions and uncovering other opportunities to promote additional services. ESSENTIAL REQUIREMENTS Processes...
Demographic Data for Fort Wayne, IN
Moving to Fort Wayne, IN? Find some basic demographic data about Fort Wayne, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Fort Wayne, IN
Highest Education Level
Customer Service Representatives in Fort Wayne, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »