Customer Service Representative Jobs in Fishers, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 156 Jobs

Bilingual Retail Customer Service Specialist (Spanish)

  • Zionsville, IN (23 miles from Fishers, IN)
  • 15 days ago
  • Zionsville, IN (23 miles from Fishers, IN)
  • 15 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35

  • Zionsville, IN (23 miles from Fishers, IN)
  • 45+ days ago
  • Zionsville, IN (23 miles from Fishers, IN)
  • 45+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35 10580 N Michigan Rd, Zionsville, IN 46077, USA Req #57 Friday, March 21, 2025 Full-Time or Part-Time Day Team Member At...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 59

  • McCordsville, IN (3 miles from Fishers, IN)
  • 45+ days ago
  • McCordsville, IN (3 miles from Fishers, IN)
  • 45+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 59 6963 W Broadway, McCordsville, IN 46055, USA Req #83 Sunday, March 9, 2025 Full-Time or Part-Time Day Team Member At Crew...

Full Time Customer Service Team Member 35

  • Zionsville, IN (23 miles from Fishers, IN)
  • 26 days ago
  • Zionsville, IN (23 miles from Fishers, IN)
  • 26 days ago

Full Time Customer Service Team Member 35 10580 N Michigan Rd, Zionsville, IN 46077, USA Req #176 Tuesday, February 18, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full Time Customer Service Team Member

  • Fishers, IN
  • 30+ days ago
  • Fishers, IN
  • 30+ days ago

Full Time Customer Service Team Member 11650 Exit 5 Pkwy, Fishers, IN 46037, USA Req #190 Friday, January 17, 2025 Full-Time Team Member At Crew Carwash, our Purpose is to Create Smiles and...

Full or Part-Time Customer Service Team Member-021

  • Indianapolis, IN (17 miles from Fishers, IN)
  • 3 hours ago
  • Indianapolis, IN (17 miles from Fishers, IN)
  • 3 hours ago

Full or Part-Time Customer Service Team Member-021 3501 S East St, Indianapolis, IN 46227, USA Req #10 Monday, November 4, 2024 We are honored to be a Glassdoor's Best Place to Work Recipient for...

Full or Part-Time Customer Service Team Member 50

  • Fishers, IN
  • 27 days ago
  • Fishers, IN
  • 27 days ago

Full or Part-Time Customer Service Team Member 50 11650 Exit 5 Pkwy, Fishers, IN 46037, USA Req #85 Wednesday, January 1, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 24

  • Indianapolis, IN (17 miles from Fishers, IN)
  • 3 days ago
  • Indianapolis, IN (17 miles from Fishers, IN)
  • 3 days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 24 1219 N Meridian St, Indianapolis, IN 46204, USA Req #39 Monday, April 14, 2025 Full-Time or Part-Time Day Team Member At...

Full or Part Time Customer Service Team Member 14

  • Indianapolis, IN (17 miles from Fishers, IN)
  • 9 days ago
  • Indianapolis, IN (17 miles from Fishers, IN)
  • 9 days ago

Full or Part Time Customer Service Team Member 14 9550 Corporation Dr, Indianapolis, IN 46256, USA Req #23 Friday, March 21, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Full or Part-Time Customer Service Team Member 7

  • Indianapolis, IN (17 miles from Fishers, IN)
  • 3 hours ago
  • Indianapolis, IN (17 miles from Fishers, IN)
  • 3 hours ago

Full or Part-Time Customer Service Team Member 7 7424 E Washington St, Indianapolis, IN 46219, USA Req #4 Monday, February 17, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Customer Service Rep. II

  • Speedway, IN (23 miles from Fishers, IN)
  • 6 hours ago
  • Speedway, IN (23 miles from Fishers, IN)
  • 6 hours ago

Administrative Customer Service Customer Service Representative CUSTOMER SERVICE REP. II BCforward Speedway, IN (Onsite) Contractor Job Details Customer Service Rep....

Client Service Associate

  • Indianapolis, IN (17 miles from Fishers, IN)
  • 10 hours ago
  • Indianapolis, IN (17 miles from Fishers, IN)
  • 10 hours ago

Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...

Customer Service-Diplomas - Account Specialist III

  • Indianapolis, IN (17 miles from Fishers, IN)
  • 10 hours ago
  • Indianapolis, IN (17 miles from Fishers, IN)
  • 10 hours ago

Position: Account Specialist III Location: Indianapolis, IN Minimum Starting Pay: DOE THE MOST TRUSTED IN CELEBRATING STUDENT MILESTONES - HERFF JONES Herff Jones is the leading provider of...

Customer Service Rep

  • Indianapolis, IN (17 miles from Fishers, IN)
  • 1 day ago
  • Indianapolis, IN (17 miles from Fishers, IN)
  • 1 day ago

Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....

Customer Service Representative

  • Indianapolis, IN (17 miles from Fishers, IN)
  • 2 days ago
  • Indianapolis, IN (17 miles from Fishers, IN)
  • 2 days ago

a dedicated Customer Service Representative to provide exceptional service to our house accounts, phone and walk-in customers....

Demographic Data for Fishers, IN

Moving to Fishers, IN? Find some basic demographic data about Fishers, IN below.


Local
National
6,785,528
149,918

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Fishers, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Fishers, IN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Fishers, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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