Customer Service Representative Jobs in Elkhart, IN
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Elkhart, IN (3 miles from Elkhart, IN)
- 6 hours ago
- Elkhart, IN (3 miles from Elkhart, IN)
- 6 hours ago
NIBCO is a recognized leader in the flow control industry. Headquartered in Northern Indiana, with a manufacturing history that spans over a century, NIBCO operates manufacturing facilities across...
- South Bend, IN (14 miles from Elkhart, IN)
- 16 hours ago
- South Bend, IN (14 miles from Elkhart, IN)
- 16 hours ago
Summary This position is responsible for providing customer service to all customers, including scheduled or charter services. Customer Service agents must be attentive to the customer's needs,...
14234 Seasonal Customer Service Associate 18+
- Granger, IN (7 miles from Elkhart, IN)
- 1 day ago
- Granger, IN (7 miles from Elkhart, IN)
- 1 day ago
Customer Service Associate - Seasonal Position Purpose: The Seasonal Customer Service Associate is responsible for delivering exceptional customer service, processing sales efficiently, and...
Eyewear Customer Service/Sales Advisor
- South Bend, IN (14 miles from Elkhart, IN)
- 1 day ago
- South Bend, IN (14 miles from Elkhart, IN)
- 1 day ago
About the role See yourself starting a new career journey? As an Eyewear Consultant for MyEyeDr. you play an essential role by providing personalized eyecare through supporting your trusted...
- Goshen, IN (12 miles from Elkhart, IN)
- 3 days ago
- Goshen, IN (12 miles from Elkhart, IN)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- South Bend, IN (14 miles from Elkhart, IN)
- 3 days ago
- South Bend, IN (14 miles from Elkhart, IN)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Seasonal Grill Customer Service Associate
- Granger, IN (7 miles from Elkhart, IN)
- 3 days ago
- Granger, IN (7 miles from Elkhart, IN)
- 3 days ago
Seasonal Screen & Glass Repair Associate (Part Time) Our family-owned business has been providing career opportunities and serving our local communities since 1912. Our customers have come to...
Customer Service Associate - Temporary
- South Bend, IN (14 miles from Elkhart, IN)
- 3 days ago
- South Bend, IN (14 miles from Elkhart, IN)
- 3 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative II
- South Bend, IN (14 miles from Elkhart, IN)
- 6 days ago
- South Bend, IN (14 miles from Elkhart, IN)
- 6 days ago
The Customer Service Representative II may provide guidance to less experienced Customer Service Representatives or may support specific customer(s)....
Customer Service - Parts Advisor
- Middlebury, IN (14 miles from Elkhart, IN)
- 7 days ago
- Middlebury, IN (14 miles from Elkhart, IN)
- 7 days ago
Prior high volume call center experience is preferred. Manufacturing background is preferred with knowledge of RV construction, processes, parts and warranties, Lemon Laws and recalls....
Customer Experience Specialist
- Niles, MI (16 miles from Elkhart, IN)
- 7 days ago
- Niles, MI (16 miles from Elkhart, IN)
- 7 days ago
Reporting to the Customer Experience Manager of the Niles, MI manufacturing facility, we are actively seeking a results-oriented Customer Experience Specialist. The Customer Experience Specialist...
Forest River, Inc., the Nation's largest manufacturer of Recreational Vehicles, Cargo Trailers, Transit Buses and Boats has an immediate opening for a Warranty Representative. Responsibilities...
Customer Service Representative
- South Bend, IN (14 miles from Elkhart, IN)
- 10 days ago
- South Bend, IN (14 miles from Elkhart, IN)
- 10 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative
- Niles, MI (16 miles from Elkhart, IN)
- 10 days ago
- Niles, MI (16 miles from Elkhart, IN)
- 10 days ago
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
- Mishawaka, IN (10 miles from Elkhart, IN)
- 11 days ago
- Mishawaka, IN (10 miles from Elkhart, IN)
- 11 days ago
About Lovesac: We are a young-at-heart, fast-growing furniture company, dedicated to helping people fill their homes with Total Comfort. We do this by designing and innovating furniture solutions...
Demographic Data for Elkhart, IN
Moving to Elkhart, IN? Find some basic demographic data about Elkhart, IN below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Elkhart, IN
Highest Education Level
Customer Service Representatives in Elkhart, IN offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
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Here are some other career titles that require similar skills
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