Customer Service Representative Jobs in Bloomington, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 17 Jobs

Full or Part-Time Customer Service Team Member 47

  • Bloomington, IN
  • 12 days ago
  • Bloomington, IN
  • 12 days ago

Full or Part-Time Customer Service Team Member 47 3430 W 3rd St, Bloomington, IN 47404, USA Req #77 Saturday, December 21, 2024 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Customer Support Representative 1, Pricing and Tenders

  • Bloomington, IN
  • 1 day ago
  • Bloomington, IN
  • 1 day ago

Overview Primary Function: The Tender and Pricing Customer Representative 1 is responsible for providing administrative support in tender preparation, pricing documentation, and customer...

Customer Service Representative I - Bloomington

  • Bloomington, IN
  • 6 days ago
  • Bloomington, IN
  • 6 days ago

Job Description Overview Details: Weekday hours are 8:00am-8:00pm. Weekend hours are 8:00am-6:00pm. Handles patient inquiries via telephone and email with a focus on providing exceptional customer...

Customer Service Rep(02557) - 908 N Walnut St

  • Bloomington, IN
  • 9 days ago
  • Bloomington, IN
  • 9 days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity.Additional InformationAll your information...

Insurance Sales Agent - Customer Service

  • Bloomington, IN
  • 11 days ago
  • Bloomington, IN
  • 11 days ago

Sign-On Bonus Opportunity of up to $1,000* Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have a high volume of inbound...

Customer Service Representative Remote KYC & ID Required

  • Bloomington, IN
  • 12 days ago
  • Bloomington, IN
  • 12 days ago

Service Representatives We're looking for friendly, motivated, and reliable Customer Service Representatives to join our growing team....

Remote Work

Customer Service Representative

  • Columbus, IN (23 miles from Bloomington, IN)
  • 15 days ago
  • Columbus, IN (23 miles from Bloomington, IN)
  • 15 days ago

Customer Service Representative Job Poster : Jobs Skills:CustomerService | Location: COLUMBUS, Indiana, United States Of America Views:2 Our Customer Service Representatives ensure that customers' transactional...

Customer Service Representative I - Bloomington - Full Time Day

  • Bloomington, IN
  • 19 days ago
  • Bloomington, IN
  • 19 days ago

Job Description Overview Responds to patient inquiries via telephone and email. Determines the best method for problem resolution meeting patient need and organizational guidelines. Coordinates...

Retail Customer Experience Coordinator-Part-time

  • Bloomington, IN
  • 20 days ago
  • Bloomington, IN
  • 20 days ago

Style is never in short supply at our more than 1,000 TJ Maxx stores. They all have different products, but the same commitment to the thrill of the find. From designers straight off the runway to...

Customer Service Associate

  • Columbus, IN (23 miles from Bloomington, IN)
  • 21 days ago
  • Columbus, IN (23 miles from Bloomington, IN)
  • 21 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(02545) - 5560 State Road 46

  • Bloomington, IN
  • 30+ days ago
  • Bloomington, IN
  • 30+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Medical Equipment Customer Service Representative

  • Columbus, IN (23 miles from Bloomington, IN)
  • 30+ days ago
  • Columbus, IN (23 miles from Bloomington, IN)
  • 30+ days ago

For additional information, visit our company homepage Rotech.com Overview and Responsibilities Job Summary We are seeking a dedicated Customer Service Representative to join our team....

Customer Service Representative - Bloomington

  • Bloomington, IN
  • 45+ days ago
  • Bloomington, IN
  • 45+ days ago

Responsibilities: Interact directly with our customers by providing product and service information. Provide sales/marketing support to Agents and assist with office operations such as scheduling...

Customer Service Rep(02549) -1605 M Street

  • Bedford, IN (14 miles from Bloomington, IN)
  • 45+ days ago
  • Bedford, IN (14 miles from Bloomington, IN)
  • 45+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Rep(02556) - 2620 s walnut

  • Bloomington, IN
  • 60+ days ago
  • Bloomington, IN
  • 60+ days ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Demographic Data for Bloomington, IN

Moving to Bloomington, IN? Find some basic demographic data about Bloomington, IN below.


Local
National
129,236
2,884
Medium/Lg

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Bloomington, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Bloomington, IN offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Bloomington, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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