Customer Service Representative Jobs in Advance, IN

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 46 Jobs

Bilingual Retail Customer Service Specialist (Spanish)

  • Zionsville, IN (17 miles from Advance, IN)
  • 15 days ago
  • Zionsville, IN (17 miles from Advance, IN)
  • 15 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68

  • Whitestown, IN (14 miles from Advance, IN)
  • 45+ days ago
  • Whitestown, IN (14 miles from Advance, IN)
  • 45+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 68 6480 Center Dr, Whitestown, IN 46075, USA Req #164 Tuesday, March 4, 2025 Full-Time or Part-Time Day Team Member At Crew...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 45

  • Bainbridge, IN (19 miles from Advance, IN)
  • 45+ days ago
  • Bainbridge, IN (19 miles from Advance, IN)
  • 45+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 45 7127 East US Hwy 36, Avon, IN 46123, 7127 East US Highway 36, Avon, Indiana, United States of America Avon, IN, USA Req...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35

  • Zionsville, IN (17 miles from Advance, IN)
  • 45+ days ago
  • Zionsville, IN (17 miles from Advance, IN)
  • 45+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 35 10580 N Michigan Rd, Zionsville, IN 46077, USA Req #57 Friday, March 21, 2025 Full-Time or Part-Time Day Team Member At...

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44

  • Brownsburg, IN (15 miles from Advance, IN)
  • 45+ days ago
  • Brownsburg, IN (15 miles from Advance, IN)
  • 45+ days ago

Full or Part-Time Daytime Customer Service Team Member (Monday-Friday) 44 1275 N Green St, Brownsburg, IN 46112, USA Req #63 Monday, February 17, 2025 Full-Time or Part-Time Day Team Member At...

Full Time Customer Service Team Member 35

  • Zionsville, IN (17 miles from Advance, IN)
  • 26 days ago
  • Zionsville, IN (17 miles from Advance, IN)
  • 26 days ago

Full Time Customer Service Team Member 35 10580 N Michigan Rd, Zionsville, IN 46077, USA Req #176 Tuesday, February 18, 2025 At Crew Carwash, our Purpose is to Create Smiles and Lifetime...

Customer Service Rep. II

  • Speedway, IN (23 miles from Advance, IN)
  • 21 hours ago
  • Speedway, IN (23 miles from Advance, IN)
  • 21 hours ago

Administrative Customer Service Customer Service Representative CUSTOMER SERVICE REP. II BCforward Speedway, IN (Onsite) Contractor Job Details Customer Service Rep....

Customer Service Representative - Patient Registration

  • Carmel, IN (23 miles from Advance, IN)
  • 3 days ago
  • Carmel, IN (23 miles from Advance, IN)
  • 3 days ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

Part-time Customer Service and Billing Specialist

  • Plainfield, IN (24 miles from Advance, IN)
  • 4 days ago
  • Plainfield, IN (24 miles from Advance, IN)
  • 4 days ago

The Customer Service and Billing Specialist is responsible for exceptional customer service and all utility accounts receivable and billing-related tasks related to the payment of fees owed to the...

Customer Service Specialist

  • Plainfield, IN (24 miles from Advance, IN)
  • 4 days ago
  • Plainfield, IN (24 miles from Advance, IN)
  • 4 days ago

Balkamp currently has a Full-Time Customer Service Representative position available....

Customer Service Associate

  • Lebanon, IN (8 miles from Advance, IN)
  • 5 days ago
  • Lebanon, IN (8 miles from Advance, IN)
  • 5 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep - Switchboard Operator - Heart Center

  • Carmel, IN (23 miles from Advance, IN)
  • 6 days ago
  • Carmel, IN (23 miles from Advance, IN)
  • 6 days ago

Details Department: CARDIAC SERVICES - GUEST SERVICES Schedule: PRN ROTATING Hospital: ASCENSION ST. VINCENT HEART CENTER Location: CARMEL, IN MUST HAVE PREVIOUS GUEST SERVICES EXPERIENCE IN A...

Customer Service Representative

  • Clayton, IN (24 miles from Advance, IN)
  • 6 days ago
  • Clayton, IN (24 miles from Advance, IN)
  • 6 days ago

DHL Supply Chain is Hiring! At DHL, you will play a part in one of the worlds most essential industries. As the worlds leading contract logistics provider, we believe in doing the right thing,...

Customer Service Sales Representative

  • Brownsburg, IN (15 miles from Advance, IN)
  • 9 days ago
  • Brownsburg, IN (15 miles from Advance, IN)
  • 9 days ago

7151 - Greenwood - 5310 Claybrooke Commons Drive, Indianapolis, Indiana, 46237 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an...

Finance Customer Service

  • Plainfield, IN (24 miles from Advance, IN)
  • 10 days ago
  • Plainfield, IN (24 miles from Advance, IN)
  • 10 days ago

Position Type: Regular Your opportunity At Schwab, you're empowered to make an impact on your career. Here, innovative thought meets creative problem solving, helping us challenge the status quo...

Demographic Data for Advance, IN

Moving to Advance, IN? Find some basic demographic data about Advance, IN below.


Local
National
503
0
Small

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Advance, IN

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Advance, IN offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Advance, IN
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



Customer Service Representative Related Career Advice Articles

How to become a CSR
How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »
live chat agent at desk
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »