Customer Service Representative Jobs in Waukegan, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Palatine, IL (20 miles from Waukegan, IL)
- 9 days ago
- Palatine, IL (20 miles from Waukegan, IL)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Buffalo Grove, IL (14 miles from Waukegan, IL)
- 3 hours ago
- Buffalo Grove, IL (14 miles from Waukegan, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Whole Foods
- Evanston, IL (22 miles from Waukegan, IL)
- 3 hours ago
- Evanston, IL (22 miles from Waukegan, IL)
- 3 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Market Client Service Representative
- Round Lake Beach, IL (13 miles from Waukegan, IL)
- 7 hours ago
- Round Lake Beach, IL (13 miles from Waukegan, IL)
- 7 hours ago
Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
- Gurnee, IL (5 miles from Waukegan, IL)
- 7 hours ago
- Gurnee, IL (5 miles from Waukegan, IL)
- 7 hours ago
Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Veterinary Customer Service Representative-Specialty Department Scheduler
- Hoffman Estates, IL (21 miles from Waukegan, IL)
- 7 hours ago
- Hoffman Estates, IL (21 miles from Waukegan, IL)
- 7 hours ago
experience as an ECC/Specialty Veterinary Customer Service Representative is preferred....
Non-Mechanical Customer Service
- Schaumburg, IL (23 miles from Waukegan, IL)
- 13 hours ago
- Schaumburg, IL (23 miles from Waukegan, IL)
- 13 hours ago
Non-Mechanical Claims Customer Service Representative Answer incoming calls from customers, lenders, dealers, and insurance companies on claim status....
- Kenosha, WI (18 miles from Waukegan, IL)
- 15 hours ago
- Kenosha, WI (18 miles from Waukegan, IL)
- 15 hours ago
Overview This position is onsite at the Corporate Headquarters located in Kenosha, WI. Who we are: People know Snap-on for the quality of our products, but we know that it is the passion and...
Customer Service Representative
- Northbrook, IL (16 miles from Waukegan, IL)
- 15 hours ago
- Northbrook, IL (16 miles from Waukegan, IL)
- 15 hours ago
TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build...
- Cary, IL (21 miles from Waukegan, IL)
- 15 hours ago
- Cary, IL (21 miles from Waukegan, IL)
- 15 hours ago
We are actively seeking a Customer Service Representative to join our team. If you are looking for a new opportunity with a leading packaging company, ProAmpac is looking for you to join our team!...
Customer Service Engineer - Cincinnati/Dayton
- Gurnee, IL (5 miles from Waukegan, IL)
- 15 hours ago
- Gurnee, IL (5 miles from Waukegan, IL)
- 15 hours ago
Job Title: Customer Service Engineer Compensation: $60,000 - $70,000 (based on qualifications) Position Summary This position is responsible for providing field service for Domino Printing...
Customer Service Engineer - Indianapolis/Cincinnati
- Gurnee, IL (5 miles from Waukegan, IL)
- 15 hours ago
- Gurnee, IL (5 miles from Waukegan, IL)
- 15 hours ago
Job Title: Customer Service Engineer Compensation: $60,000 - $70,000 (based on qualifications) Position Summary This position is responsible for providing field service for Domino Printing...
Customer Service Engineer - Little Rock, Arkansas
- Gurnee, IL (5 miles from Waukegan, IL)
- 15 hours ago
- Gurnee, IL (5 miles from Waukegan, IL)
- 15 hours ago
Job Title: Customer Service Engineer Compensation: $60,000 - $70,000 (based on qualifications) Position Summary This position is responsible for providing field service for Domino Printing...
- Wheeling, IL (17 miles from Waukegan, IL)
- 21 hours ago
- Wheeling, IL (17 miles from Waukegan, IL)
- 21 hours ago
DTK Stone Works in Wheeling IL, is looking for you if you are Interested in design, friendly, enthusiastic, intelligent, self motivated and conscientious. Youd have high standards and be described...
This is a hybrid position. 3 days in office, 2 days at home. (after training days will be flexible) 8:30-5 Looking for local candidates only. Day to day Entering orders in SAP majority of the day,...
Demographic Data for Waukegan, IL
Moving to Waukegan, IL? Find some basic demographic data about Waukegan, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Waukegan, IL
Highest Education Level
Customer Service Representatives in Waukegan, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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