Customer Service Representative Jobs in Shorewood, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Oswego, IL (10 miles from Shorewood, IL)
- 3 hours ago
- Oswego, IL (10 miles from Shorewood, IL)
- 3 hours ago
Store 4706753: 1190 US Hwy 34, Oswego, Illinois 60543 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Montgomery, IL (14 miles from Shorewood, IL)
- 3 hours ago
- Montgomery, IL (14 miles from Shorewood, IL)
- 3 hours ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Caesars Rewards Representative - Full Time (Swing Shift)
- Joliet, IL
- 11 hours ago
- Joliet, IL
- 11 hours ago
ESSENTIAL FUNCTIONS: Provides A level customer service while enthusiastically promoting the Caesars Rewards program. Greets and welcomes customers with a smile as a company representative. Serves...
Retail Sales Associate / Customer Service
- Geneva, IL (24 miles from Shorewood, IL)
- 11 hours ago
- Geneva, IL (24 miles from Shorewood, IL)
- 11 hours ago
Hiring immediately for a retail sales associate / customer service representative in the beauty industry....
Customer Service Representative
- Matteson, IL (24 miles from Shorewood, IL)
- 12 hours ago
- Matteson, IL (24 miles from Shorewood, IL)
- 12 hours ago
Store 4706767: 4755 Vollmer, Matteson, Illinois 60443 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Automotive Customer Service Advisor
- Glendale Heights, IL (24 miles from Shorewood, IL)
- 15 hours ago
- Glendale Heights, IL (24 miles from Shorewood, IL)
- 15 hours ago
Automotive Service Advisor Byrider is growing! Automotive Customer Service Advisor opening! Great work hours, pay, benefits & career growth! Automotive Customer Service Advisor Rewards: $20.00 per...
Customer Service Associate - Temporary
- Palos Park, IL (20 miles from Shorewood, IL)
- 1 day ago
- Palos Park, IL (20 miles from Shorewood, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Wilmington, IL (17 miles from Shorewood, IL)
- 1 day ago
- Wilmington, IL (17 miles from Shorewood, IL)
- 1 day ago
Req ID: 458167 Address: 21624 W Alexander Farm Rd Wilmington, IL, 60481 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
- Orland Park, IL (20 miles from Shorewood, IL)
- 1 day ago
- Orland Park, IL (20 miles from Shorewood, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Dinner/Close Shift
- Glen Ellyn, IL (24 miles from Shorewood, IL)
- 1 day ago
- Glen Ellyn, IL (24 miles from Shorewood, IL)
- 1 day ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Pharmacy Customer Service Associate
- Geneva, IL (24 miles from Shorewood, IL)
- 2 days ago
- Geneva, IL (24 miles from Shorewood, IL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Lisle, IL (18 miles from Shorewood, IL)
- 2 days ago
- Lisle, IL (18 miles from Shorewood, IL)
- 2 days ago
Customer Service Representative#25-12249 Lisle, IL 50% Remote Contract Starts 3/17/2025 Ends 8/02/2025 Job Description Genesis10 is seeking a Customer Service Representative....
Customer Service Representative, Afternoons
- Lisle, IL (18 miles from Shorewood, IL)
- 2 days ago
- Lisle, IL (18 miles from Shorewood, IL)
- 2 days ago
Store 4706724: 1117 Maple Ave, Lisle, Illinois 60532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Lisle, IL (18 miles from Shorewood, IL)
- 2 days ago
- Lisle, IL (18 miles from Shorewood, IL)
- 2 days ago
Key requirements: Bachelors degree At least 2 years of customer service experience Excellent communication skills Local candidates Ideal candidate: An ideal candidate for the Customer Service Representative...
Demographic Data for Shorewood, IL
Moving to Shorewood, IL? Find some basic demographic data about Shorewood, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Shorewood, IL
Highest Education Level
Customer Service Representatives in Shorewood, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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