Customer Service Representative Jobs in Schaumburg, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Palatine, IL (5 miles from Schaumburg, IL)
- 8 days ago
- Palatine, IL (5 miles from Schaumburg, IL)
- 8 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Wheeling, IL (10 miles from Schaumburg, IL)
- 1 hour ago
- Wheeling, IL (10 miles from Schaumburg, IL)
- 1 hour ago
DTK Stone Works in Wheeling IL, is looking for you if you are Interested in design, friendly, enthusiastic, intelligent, self motivated and conscientious. Youd have high standards and be described...
Labor & Employment Client Service Specialist
- Chicago, IL (23 miles from Schaumburg, IL)
- 7 hours ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 7 hours ago
The Labor and Employment Client Service Specialist role is responsible for providing legal administrative support to a team of attorneys by performing complex, administrative assistance using...
Sales/Customer Service Representative
- Buffalo Grove, IL (11 miles from Schaumburg, IL)
- 8 hours ago
- Buffalo Grove, IL (11 miles from Schaumburg, IL)
- 8 hours ago
We are looking for a Sales/Customer Service Associate to become part of our team! Your responsibilities will include handling incoming calls and routing them to the correct personnel. You'll also...
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Customer Service Representative, Mornings
- Mundelein, IL (15 miles from Schaumburg, IL)
- 8 hours ago
- Mundelein, IL (15 miles from Schaumburg, IL)
- 8 hours ago
Store 4706747: 2250 W Rte 83, Mundelein, Illinois 60060 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative
- Chicago, IL (23 miles from Schaumburg, IL)
- 10 hours ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 10 hours ago
Help at Home is hiring! We offer weekly pay between $18.50 and $22.00 per hour and a generous cash incentive program - up to $10,000* in bonuses per year! Help at Home is the nation's leading...
Warehouse Operations Customer Service Assistant
- Mount Prospect, IL (8 miles from Schaumburg, IL)
- 10 hours ago
- Mount Prospect, IL (8 miles from Schaumburg, IL)
- 10 hours ago
Warehouse Operations Customer Service Assistant 350 N Wolf Rd, Mt Prospect, IL 60056, USA Req #5953 Tuesday, March 11, 2025 OnTrac is hiring an Operations Assistant Level 1! Are you eager to join...
Temporary Customer Service Representative
- Libertyville, IL (18 miles from Schaumburg, IL)
- 15 hours ago
- Libertyville, IL (18 miles from Schaumburg, IL)
- 15 hours ago
Customer Service Representative (Temporary/Contract) Our client in Libertyville is seeking a temporary Customer Service Representative/Order Processor for a 2-4 week contract (could be extended) who...
Customer Care Advocate (Monday - Friday / 3pm - 11:30pm CST)
- Chicago, IL (23 miles from Schaumburg, IL)
- 15 hours ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 15 hours ago
Customer Care Advocate (Monday - Friday / 3pm - 11:30pm CST) Remote US Boldly innovating to create trusted solutions that detect, predict, and prevent disease. Discover your power to innovate...
Customer Service Agent - A1409875CHI-4658
- Chicago, IL (23 miles from Schaumburg, IL)
- 16 hours ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 16 hours ago
center experience (financial services a plus) High school diploma Tech-savvy, with proficiency in telephony systems, CRM software, and computers Excellent communication & interpersonal skills Ability...
- Glenview, IL (13 miles from Schaumburg, IL)
- 16 hours ago
- Glenview, IL (13 miles from Schaumburg, IL)
- 16 hours ago
at Home Depot in Glenview, Illinois, United States Job Description Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out...
Customer Service Representative - Part-Time
- Lincolnshire, IL (13 miles from Schaumburg, IL)
- 16 hours ago
- Lincolnshire, IL (13 miles from Schaumburg, IL)
- 16 hours ago
Minimum of two years high volume call center experience. Prior Banking and/or Premium Finance experience....
- Lombard, IL (11 miles from Schaumburg, IL)
- 17 hours ago
- Lombard, IL (11 miles from Schaumburg, IL)
- 17 hours ago
un Cashier/customer service (Lombard) Sugar dose Roosevelt rd near Myers's rd compensation: We pay 16-20$/hour depends on the experience/position employment type: experience level: mid level job...
- Hainesville, IL (20 miles from Schaumburg, IL)
- 18 hours ago
- Hainesville, IL (20 miles from Schaumburg, IL)
- 18 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Service Representative
- Chicago, IL (23 miles from Schaumburg, IL)
- 19 hours ago
- Chicago, IL (23 miles from Schaumburg, IL)
- 19 hours ago
Clarity Partners is seeking a Bilingual Customer Service Representative local to Chicago, IL with a demonstrated understanding of service center support processes and procedures....
Demographic Data for Schaumburg, IL
Moving to Schaumburg, IL? Find some basic demographic data about Schaumburg, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Schaumburg, IL
Highest Education Level
Customer Service Representatives in Schaumburg, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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