Customer Service Representative Jobs in Romeoville, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 222 Jobs

Customer Service Associate

Glen Ellyn, IL (15 miles from Romeoville, IL)
8 hours ago

Glen Ellyn, IL (15 miles from Romeoville, IL)
8 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Part Time

Glen Ellyn, IL (15 miles from Romeoville, IL)
19 hours ago

Glen Ellyn, IL (15 miles from Romeoville, IL)
19 hours ago

Customer Service Associate - Part Time Raising Cane's - 3.7 Glen Ellyn, IL Job Details Part-time $16 an hour 18 hours ago Benefits Paid training Disability insurance Health insurance Dental...

Store Customer Service Specialist

Lisle, IL (10 miles from Romeoville, IL)
19 hours ago

Lisle, IL (10 miles from Romeoville, IL)
19 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Automotive Customer Service Technician

Westmont, IL (12 miles from Romeoville, IL)
19 hours ago

Westmont, IL (12 miles from Romeoville, IL)
19 hours ago

Champions Do More** At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of...

Customer Service Representative, PT 1st Shift

Wheaton, IL (15 miles from Romeoville, IL)
20 hours ago

Wheaton, IL (15 miles from Romeoville, IL)
20 hours ago

Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

Melrose Park, IL (22 miles from Romeoville, IL)
21 hours ago

Melrose Park, IL (22 miles from Romeoville, IL)
21 hours ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Specialist

Elmhurst, IL (19 miles from Romeoville, IL)
22 hours ago

Elmhurst, IL (19 miles from Romeoville, IL)
22 hours ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Customer Service Representative

Northlake, IL (22 miles from Romeoville, IL)
22 hours ago

Northlake, IL (22 miles from Romeoville, IL)
22 hours ago

Center experience in an office environment requiredMicrosoft Office experience with advanced functions of Outlook and Excel requiredPrior experience with Margin Minder, SAP, or similar data collection...

Remote Work

Customer Service - Self Storage Manager

Roselle, IL (23 miles from Romeoville, IL)
1 day ago

Roselle, IL (23 miles from Romeoville, IL)
1 day ago

Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...

Customer Service Associate - Temporary

Warrenville, IL (14 miles from Romeoville, IL)
1 day ago

Warrenville, IL (14 miles from Romeoville, IL)
1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Automotive Customer Service Advisor

Joliet, IL (9 miles from Romeoville, IL)
1 day ago

Joliet, IL (9 miles from Romeoville, IL)
1 day ago

Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...

Customer Service & Onboarding Rep

Oak Brook, IL (14 miles from Romeoville, IL)
1 day ago

Oak Brook, IL (14 miles from Romeoville, IL)
1 day ago

Job Description: Our world class customer experience begins with our team of Onboarding experts. Whether just starting with BestRx or setting up a new workstation, our team is here to help...

Customer Service Associate - Weekend Availability

Batavia, IL (18 miles from Romeoville, IL)
1 day ago

Batavia, IL (18 miles from Romeoville, IL)
1 day ago

Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...

Customer Service Representative

Aurora, IL (13 miles from Romeoville, IL)
1 day ago

Aurora, IL (13 miles from Romeoville, IL)
1 day ago

Staffmark is hiring a Customer Service Representative for a well-established facility in Aurora, IL....

New Store - Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time - Saint Charles, IL - Opening Early Summer 2025

Saint Charles, IL (22 miles from Romeoville, IL)
1 day ago

Saint Charles, IL (22 miles from Romeoville, IL)
1 day ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

View all 222 jobs

Demographic Data for Romeoville, IL

Moving to Romeoville, IL? Find some basic demographic data about Romeoville, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Romeoville, IL

Local

National

Total Population

40,465

Number of Businesses

915

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Romeoville, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Romeoville, IL offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Romeoville, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »