Customer Service Representative Jobs in Peoria, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Unit Assistant / Customer Service Liaison - Methodist Oncology
- Peoria, IL
- 12 hours ago
- Peoria, IL
- 12 hours ago
Overview The Customer Service Liaison (CSL) is a member of the healthcare team who is responsible for performing a variety of integral activities and assisting the unit nursing leadership team to...
Peoria - Sales and Customer Service Administrative Assistant
- Morton, IL (10 miles from Peoria, IL)
- 1 day ago
- Morton, IL (10 miles from Peoria, IL)
- 1 day ago
If you've had previous experience as a Customer Service Representative or Sales Associate, those skills may help you excel quickly in this role....
Pharmacy Customer Service Associate
- West Peoria, IL (3 miles from Peoria, IL)
- 2 days ago
- West Peoria, IL (3 miles from Peoria, IL)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
This job was posted by : For moreinformation, please see: Pay: \$17-19/hourBenefits:15 days of paid time offCompetitive medical, dental, and vision plan optionsHealth Savings Account with employer...
Customer Service Associate - Temporary
- Pekin, IL (10 miles from Peoria, IL)
- 4 days ago
- Pekin, IL (10 miles from Peoria, IL)
- 4 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
One (1) to Two (2) years customer service call center experience. Knowledge, Skills and Abilities: Ability to implement solutions to general and specific customer concerns....
Join Our Team as a Customer Service Representative in Peoria, IL! At KellyConnect, we are dedicated to helping you find a job that fits your lifestyle and ambitions....
Remote WorkPT Customer Service- Bookstore
- East Peoria, IL (3 miles from Peoria, IL)
- 9 days ago
- East Peoria, IL (3 miles from Peoria, IL)
- 9 days ago
Summary The Customer Service - PT Specialist is primarily responsible in providing exceptional customer service while presenting a positive image of Illinois Central College through an upbeat...
Customer Service Representative, Mid-Shift
- East Peoria, IL (3 miles from Peoria, IL)
- 14 days ago
- East Peoria, IL (3 miles from Peoria, IL)
- 14 days ago
Store 4700125: 301 N Main, East Peoria, Illinois 61611 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - R24121-4599
- Morton, IL (10 miles from Peoria, IL)
- 17 days ago
- Morton, IL (10 miles from Peoria, IL)
- 17 days ago
GFL Industries Customer Service Representative - R24121-4599 in Morton , Illinois This job was posted by : For more information, please see: The Cusomer Service Representative will assist in selling...
S&P Global Client Services Representative in Virtual , Illinois About the Role: Grade Level (for internal use): 09 The Team: The Client Services group supports investor relations teams at publicly...
Store 4701394: 5422 W Farmington Rd, Peoria, Illinois 61604 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Store 4701394: 5422 W Farmington Rd, Peoria, Illinois 61604 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Demographic Data for Peoria, IL
Moving to Peoria, IL? Find some basic demographic data about Peoria, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Peoria, IL
Highest Education Level
Customer Service Representatives in Peoria, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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