Customer Service Representative Jobs in Oswego, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Glen Ellyn, IL (19 miles from Oswego, IL)
- 8 hours ago
- Glen Ellyn, IL (19 miles from Oswego, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Elburn, IL (16 miles from Oswego, IL)
- 8 hours ago
- Elburn, IL (16 miles from Oswego, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Part Time
- Glen Ellyn, IL (19 miles from Oswego, IL)
- 19 hours ago
- Glen Ellyn, IL (19 miles from Oswego, IL)
- 19 hours ago
Customer Service Associate - Part Time Raising Cane's - 3.7 Glen Ellyn, IL Job Details Part-time $16 an hour 18 hours ago Benefits Paid training Disability insurance Health insurance Dental...
Store Customer Service Specialist
- Lisle, IL (15 miles from Oswego, IL)
- 19 hours ago
- Lisle, IL (15 miles from Oswego, IL)
- 19 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Automotive Customer Service Technician
- Westmont, IL (20 miles from Oswego, IL)
- 19 hours ago
- Westmont, IL (20 miles from Oswego, IL)
- 19 hours ago
Champions Do More** At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of...
Customer Service Representative, PT 1st Shift
- Wheaton, IL (16 miles from Oswego, IL)
- 20 hours ago
- Wheaton, IL (16 miles from Oswego, IL)
- 20 hours ago
Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service - Self Storage Manager
- Roselle, IL (24 miles from Oswego, IL)
- 1 day ago
- Roselle, IL (24 miles from Oswego, IL)
- 1 day ago
Company Description Public Storage is the self-storage industry leader and we are Hiring Now! Earn $16.50 Per Hour Our Benefits Total Rewards package available to our team: We work Flexible and...
Customer Service Associate - Temporary
- Warrenville, IL (13 miles from Oswego, IL)
- 1 day ago
- Warrenville, IL (13 miles from Oswego, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Automotive Customer Service Advisor
- Joliet, IL (10 miles from Oswego, IL)
- 1 day ago
- Joliet, IL (10 miles from Oswego, IL)
- 1 day ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service & Onboarding Rep
- Oak Brook, IL (23 miles from Oswego, IL)
- 1 day ago
- Oak Brook, IL (23 miles from Oswego, IL)
- 1 day ago
Job Description: Our world class customer experience begins with our team of Onboarding experts. Whether just starting with BestRx or setting up a new workstation, our team is here to help...
Customer Service Associate - Weekend Availability
- Batavia, IL (12 miles from Oswego, IL)
- 1 day ago
- Batavia, IL (12 miles from Oswego, IL)
- 1 day ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Representative
- Aurora, IL (9 miles from Oswego, IL)
- 1 day ago
- Aurora, IL (9 miles from Oswego, IL)
- 1 day ago
Staffmark is hiring a Customer Service Representative for a well-established facility in Aurora, IL....
- Saint Charles, IL (18 miles from Oswego, IL)
- 1 day ago
- Saint Charles, IL (18 miles from Oswego, IL)
- 1 day ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Representative - Patient Registration
- Aurora, IL (9 miles from Oswego, IL)
- 2 days ago
- Aurora, IL (9 miles from Oswego, IL)
- 2 days ago
As our Customer Service Representative, youll work to help our patients check into the hospital....
Customer Service Representative - Associate, Nights
- Burr Ridge, IL (21 miles from Oswego, IL)
- 2 days ago
- Burr Ridge, IL (21 miles from Oswego, IL)
- 2 days ago
As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
Demographic Data for Oswego, IL
Moving to Oswego, IL? Find some basic demographic data about Oswego, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Oswego, IL
Highest Education Level
Customer Service Representatives in Oswego, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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