Customer Service Representative Jobs in Orland Park, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (20 miles from Orland Park, IL)
- 4 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (20 miles from Orland Park, IL)
- 4 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Customer Service Representative
- Northlake, IL (21 miles from Orland Park, IL)
- moments ago
- Northlake, IL (21 miles from Orland Park, IL)
- moments ago
Center experience in an office environment requiredMicrosoft Office experience with advanced functions of Outlook and Excel requiredPrior experience with Margin Minder, SAP, or similar data collection...
Remote WorkGrocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Schererville, IN (22 miles from Orland Park, IL)
- 1 hour ago
- Schererville, IN (22 miles from Orland Park, IL)
- 1 hour ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
- Chicago, IL (21 miles from Orland Park, IL)
- 1 hour ago
- Chicago, IL (21 miles from Orland Park, IL)
- 1 hour ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
Associate Client Advocate, Financial Institutions and Professional Services
- Chicago, IL (21 miles from Orland Park, IL)
- 1 hour ago
- Chicago, IL (21 miles from Orland Park, IL)
- 1 hour ago
The Associate Client Advocate (ACA) client-facing functions utilizing the colleague's advanced skills in Commercial Property and Casualty Insurance and is responsible for a blend of internal...
- Chicago, IL (21 miles from Orland Park, IL)
- 6 hours ago
- Chicago, IL (21 miles from Orland Park, IL)
- 6 hours ago
Company Alaska Airlines The Team Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...
Supervisor - AO Customer Service
- Chicago, IL (21 miles from Orland Park, IL)
- 13 hours ago
- Chicago, IL (21 miles from Orland Park, IL)
- 13 hours ago
Achieving our goals starts with supporting yours. Grow your career, access top-tier health and wellness benefits, build lasting connections with your team and our customers, and travel the world...
- Hammond, IN (17 miles from Orland Park, IL)
- 13 hours ago
- Hammond, IN (17 miles from Orland Park, IL)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Associate - Temporary
- Warrenville, IL (23 miles from Orland Park, IL)
- 13 hours ago
- Warrenville, IL (23 miles from Orland Park, IL)
- 13 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Automotive Customer Service Advisor
- Joliet, IL (20 miles from Orland Park, IL)
- 22 hours ago
- Joliet, IL (20 miles from Orland Park, IL)
- 22 hours ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service & Onboarding Rep
- Oak Brook, IL (13 miles from Orland Park, IL)
- 23 hours ago
- Oak Brook, IL (13 miles from Orland Park, IL)
- 23 hours ago
Job Description: Our world class customer experience begins with our team of Onboarding experts. Whether just starting with BestRx or setting up a new workstation, our team is here to help...
Customer Service Maintenance Technician
- East Chicago, IN (20 miles from Orland Park, IL)
- 23 hours ago
- East Chicago, IN (20 miles from Orland Park, IL)
- 23 hours ago
Job Overview: We are seeking Customer Service Maintenance Technician who will be responsible for safely maintaining/servicing (with occasionally installing/removing) of various types of bulk...
Customer Service Representative
- Franklin Park, IL (22 miles from Orland Park, IL)
- 1 day ago
- Franklin Park, IL (22 miles from Orland Park, IL)
- 1 day ago
Job Summary: At Transcendia, our Customer Service Representatives are not call center agents-they are customer advocates....
Customer Support Representative
- Franklin Park, IL (22 miles from Orland Park, IL)
- 1 day ago
- Franklin Park, IL (22 miles from Orland Park, IL)
- 1 day ago
The Customer Service Representative will be responsible for handling inquiries, resolving issues and offering product and service information....
Retail Customer Service Associate
- Chicago, IL (21 miles from Orland Park, IL)
- 1 day ago
- Chicago, IL (21 miles from Orland Park, IL)
- 1 day ago
POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...
Demographic Data for Orland Park, IL
Moving to Orland Park, IL? Find some basic demographic data about Orland Park, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Orland Park, IL
Highest Education Level
Customer Service Representatives in Orland Park, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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