Customer Service Representative Jobs in Ohio, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service and Traffic Coordinator
- Hennepin, IL (23 miles from Ohio, IL)
- 6 days ago
- Hennepin, IL (23 miles from Ohio, IL)
- 6 days ago
Customer Service & Traffic Coordinator Position type: Full-Time, Salaried Pay range: $50,000.00 - $70,000.00 per year Location: Hennepin, IL Ask Yourself This Are you detail-oriented and love the...
- Peru, IL (21 miles from Ohio, IL)
- 7 days ago
- Peru, IL (21 miles from Ohio, IL)
- 7 days ago
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Tech Support /Phone Sales/Customer Service Rep
- Harmon, IL (11 miles from Ohio, IL)
- 15 days ago
- Harmon, IL (11 miles from Ohio, IL)
- 15 days ago
Technical Support / Phone Sales/Customer Service Immediate need for detail-oriented and tech-savvy individual that has mechanical and customer service skills. Will need to use a multimeter know...
Pharmacy Customer Service Associate
- Dixon, IL (19 miles from Ohio, IL)
- 16 days ago
- Dixon, IL (19 miles from Ohio, IL)
- 16 days ago
Pharmacy Customer Service Associate Company: Walgreens Location: DIXON, IL Date Posted: 2/26/25, 5:31 AM Job Description: Models and delivers a distinctive and delightful customer experience....
Customer Service Representative
- Peru, IL (21 miles from Ohio, IL)
- 17 days ago
- Peru, IL (21 miles from Ohio, IL)
- 17 days ago
Customer Service Representative Posted on February 18, 2025 by JMJ Phillip We are seeking a Customer Service Representative to join a dynamic and solutions-driven team in Pittsburgh, PA....
Customer Service Representative, PT 2nd Shift with Weekends
- Dixon, IL (19 miles from Ohio, IL)
- 18 days ago
- Dixon, IL (19 miles from Ohio, IL)
- 18 days ago
Store 4701412: 101 E Everett, Dixon, Illinois 61021 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Client Services Associate (WM)
- Dixon, IL (19 miles from Ohio, IL)
- 25 days ago
- Dixon, IL (19 miles from Ohio, IL)
- 25 days ago
Client Services Associate (WM) Effingham, IL or Northern, IL Salary Range: $24.13 - $30.17 an hour At Midland States Bank, base salary is one component of our Total Rewards program. Exact...
Customer Service Representative
- Sterling, IL (24 miles from Ohio, IL)
- 30+ days ago
- Sterling, IL (24 miles from Ohio, IL)
- 30+ days ago
Job overview: Schneider is seeking a Customer Service Representative in Sterling, IL to provide creative solutions that exceed driver and customer expectations....
Part-Time Retail Sales Associate
- Sterling, IL (24 miles from Ohio, IL)
- 30+ days ago
- Sterling, IL (24 miles from Ohio, IL)
- 30+ days ago
About the Role In this role, you will deliver excellent customer service in point of sale and customer services processes while focusing on consistent execution and operational efficiency. You...
Customer Service Rep (02819) - 1002 Shooting Park Rd
- Peru, IL (21 miles from Ohio, IL)
- 90+ days ago
- Peru, IL (21 miles from Ohio, IL)
- 90+ days ago
Customer Service Representatives with Dominos Pizza undertake a variety of duties....
Customer Service Rep(02746) - 1602 S Galena Ave
- Dixon, IL (19 miles from Ohio, IL)
- 90+ days ago
- Dixon, IL (19 miles from Ohio, IL)
- 90+ days ago
CSR's need to be outgoing, polite and self-motivated. Job Duties include: Answering phones, Greeting carry out customers, misc. cleaning, cutting pizzas, making pizza, sandwiches, pasta, and other...
Demographic Data for Ohio, IL
Moving to Ohio, IL? Find some basic demographic data about Ohio, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Ohio, IL
Highest Education Level
Customer Service Representatives in Ohio, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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