Customer Service Representative Jobs in New Lenox, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Bourbonnais, IL (22 miles from New Lenox, IL)
- 10 days ago
- Bourbonnais, IL (22 miles from New Lenox, IL)
- 10 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate - Temporary
- Palos Park, IL (12 miles from New Lenox, IL)
- 8 hours ago
- Palos Park, IL (12 miles from New Lenox, IL)
- 8 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Retail Customer Service Cashier
- Wilmington, IL (15 miles from New Lenox, IL)
- 12 hours ago
- Wilmington, IL (15 miles from New Lenox, IL)
- 12 hours ago
Req ID: 458167 Address: 21624 W Alexander Farm Rd Wilmington, IL, 60481 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
- Orland Park, IL (10 miles from New Lenox, IL)
- 19 hours ago
- Orland Park, IL (10 miles from New Lenox, IL)
- 19 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Bilingual Customer Support Specialist (Spanish)
- Woodridge, IL (16 miles from New Lenox, IL)
- 20 hours ago
- Woodridge, IL (16 miles from New Lenox, IL)
- 20 hours ago
Calling all call center specialists! We have availability for YOU at our call center! Mahoney Environmental, a 70+ year-old successful, expanding service business, is a national leader in the...
Customer Service Associate - Dinner/Close Shift
- Glen Ellyn, IL (24 miles from New Lenox, IL)
- 21 hours ago
- Glen Ellyn, IL (24 miles from New Lenox, IL)
- 21 hours ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Associate - Nights/Weekends
- Shorewood, IL (13 miles from New Lenox, IL)
- 21 hours ago
- Shorewood, IL (13 miles from New Lenox, IL)
- 21 hours ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Pharmacy Customer Service Associate
- Montgomery, IL (24 miles from New Lenox, IL)
- 1 day ago
- Montgomery, IL (24 miles from New Lenox, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Lisle, IL (20 miles from New Lenox, IL)
- 1 day ago
- Lisle, IL (20 miles from New Lenox, IL)
- 1 day ago
Customer Service Representative#25-12249 Lisle, IL 50% Remote Contract Starts 3/17/2025 Ends 8/02/2025 Job Description Genesis10 is seeking a Customer Service Representative....
- Bedford Park, IL (17 miles from New Lenox, IL)
- 1 day ago
- Bedford Park, IL (17 miles from New Lenox, IL)
- 1 day ago
Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates learn about...
Team Lead Customer Service (Full-Time)
- Westchester, IL (24 miles from New Lenox, IL)
- 1 day ago
- Westchester, IL (24 miles from New Lenox, IL)
- 1 day ago
at Follett Higher Education Group Inc in Westchester, Illinois, United States Job Description Position Overview TheTeam Lead Customer Serviceworks closely with the Store Manager to coordinate the...
Customer Service Representative
- Monee, IL (10 miles from New Lenox, IL)
- 1 day ago
- Monee, IL (10 miles from New Lenox, IL)
- 1 day ago
Store 4706792: 25515 S Lagrange Rd, Monee, Illinois 60449 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Afternoons
- Lisle, IL (20 miles from New Lenox, IL)
- 1 day ago
- Lisle, IL (20 miles from New Lenox, IL)
- 1 day ago
Store 4706724: 1117 Maple Ave, Lisle, Illinois 60532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Lisle, IL (20 miles from New Lenox, IL)
- 1 day ago
- Lisle, IL (20 miles from New Lenox, IL)
- 1 day ago
Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Lisle, IL (20 miles from New Lenox, IL)
- 1 day ago
- Lisle, IL (20 miles from New Lenox, IL)
- 1 day ago
Key requirements: Bachelors degree At least 2 years of customer service experience Excellent communication skills Local candidates Ideal candidate: An ideal candidate for the Customer Service Representative...
Demographic Data for New Lenox, IL
Moving to New Lenox, IL? Find some basic demographic data about New Lenox, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in New Lenox, IL
Highest Education Level
Customer Service Representatives in New Lenox, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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