Customer Service Representative Jobs in Montgomery, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Dekalb, IL (23 miles from Montgomery, IL)
- 8 hours ago
- Dekalb, IL (23 miles from Montgomery, IL)
- 8 hours ago
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
- Lombard, IL (20 miles from Montgomery, IL)
- 17 hours ago
- Lombard, IL (20 miles from Montgomery, IL)
- 17 hours ago
un Cashier/customer service (Lombard) Sugar dose Roosevelt rd near Myers's rd compensation: We pay 16-20$/hour depends on the experience/position employment type: experience level: mid level job...
Bilingual Customer Support Specialist (Spanish)
- Woodridge, IL (16 miles from Montgomery, IL)
- 19 hours ago
- Woodridge, IL (16 miles from Montgomery, IL)
- 19 hours ago
Calling all call center specialists! We have availability for YOU at our call center! Mahoney Environmental, a 70+ year-old successful, expanding service business, is a national leader in the...
Customer Service Associate - Dinner/Close Shift
- Glen Ellyn, IL (18 miles from Montgomery, IL)
- 20 hours ago
- Glen Ellyn, IL (18 miles from Montgomery, IL)
- 20 hours ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Associate - Nights/Weekends
- Shorewood, IL (14 miles from Montgomery, IL)
- 20 hours ago
- Shorewood, IL (14 miles from Montgomery, IL)
- 20 hours ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Seasonal Retail Sales Associate
- Carol Stream, IL (17 miles from Montgomery, IL)
- 1 day ago
- Carol Stream, IL (17 miles from Montgomery, IL)
- 1 day ago
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Geneva, IL (10 miles from Montgomery, IL)
- 1 day ago
- Geneva, IL (10 miles from Montgomery, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Addison, IL (23 miles from Montgomery, IL)
- 1 day ago
- Addison, IL (23 miles from Montgomery, IL)
- 1 day ago
This role provides guidance and advice to less experienced Customer Service Representatives....
Customer Support Specialist (Hybrid Work Schedule)
- Addison, IL (23 miles from Montgomery, IL)
- 1 day ago
- Addison, IL (23 miles from Montgomery, IL)
- 1 day ago
Position at Parts Town See What Were All About As the fastest-growing distributor of restaurant equipment, HVAC and residential appliance parts, we like to do things a little differently. First,...
Customer Service Representative
- Lisle, IL (14 miles from Montgomery, IL)
- 1 day ago
- Lisle, IL (14 miles from Montgomery, IL)
- 1 day ago
Customer Service Representative#25-12249 Lisle, IL 50% Remote Contract Starts 3/17/2025 Ends 8/02/2025 Job Description Genesis10 is seeking a Customer Service Representative....
Customer Service Representative, Afternoons
- Lisle, IL (14 miles from Montgomery, IL)
- 1 day ago
- Lisle, IL (14 miles from Montgomery, IL)
- 1 day ago
Store 4706724: 1117 Maple Ave, Lisle, Illinois 60532 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Lisle, IL (14 miles from Montgomery, IL)
- 1 day ago
- Lisle, IL (14 miles from Montgomery, IL)
- 1 day ago
Service Representative We want you to join our team as a Customer Service Representative....
Customer Service Representative
- Lisle, IL (14 miles from Montgomery, IL)
- 1 day ago
- Lisle, IL (14 miles from Montgomery, IL)
- 1 day ago
Key requirements: Bachelors degree At least 2 years of customer service experience Excellent communication skills Local candidates Ideal candidate: An ideal candidate for the Customer Service Representative...
Customer Support Specialist (8:30 AM - 5 PM)
- Aurora, IL (6 miles from Montgomery, IL)
- 2 days ago
- Aurora, IL (6 miles from Montgomery, IL)
- 2 days ago
Aurora, IL | Hybrid | United States Schedule: 8:30am to 5pm CST Customer Support Specialist In a life without sound, our work provides meaning. As a leading provider of innovative hearing care...
Demographic Data for Montgomery, IL
Moving to Montgomery, IL? Find some basic demographic data about Montgomery, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Montgomery, IL
Highest Education Level
Customer Service Representatives in Montgomery, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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