Customer Service Representative Jobs in Itasca, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Palatine, IL (9 miles from Itasca, IL)
- 9 days ago
- Palatine, IL (9 miles from Itasca, IL)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative - FS
- Chicago, IL (18 miles from Itasca, IL)
- 2 hours ago
- Chicago, IL (18 miles from Itasca, IL)
- 2 hours ago
Your Role on the Team As a Customer Service Representative Field Services at Invitation Homes you are responsible for providing administrative support, customer service and maintenance solutions to...
Customer Service Representative - Orthopedic Clinic
- Chicago, IL (18 miles from Itasca, IL)
- 3 hours ago
- Chicago, IL (18 miles from Itasca, IL)
- 3 hours ago
Customer Service Representative - Orthopedic Clinic Hiring Department : Orthopedics Location : Chicago, IL USA Requisition ID : 1031441 FTE : 1 Work Schedule : Monday - Friday 37.5 hours weekly Shift...
Part-Time Customer Service Representative - 6W Stepdown
- Chicago, IL (18 miles from Itasca, IL)
- 3 hours ago
- Chicago, IL (18 miles from Itasca, IL)
- 3 hours ago
Part-Time Customer Service Representative - 6W Stepdown Hiring Department : 6W Stepdown Location : Chicago, IL USA Requisition ID : 1031431 FTE :.6 Work Schedule : Saturday and Sunday 7am-7pm Shift...
Customer Service Representative, Overnights
- Montgomery, IL (24 miles from Itasca, IL)
- 3 hours ago
- Montgomery, IL (24 miles from Itasca, IL)
- 3 hours ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Buffalo Grove, IL (14 miles from Itasca, IL)
- 3 hours ago
- Buffalo Grove, IL (14 miles from Itasca, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service - Whole Foods
- Evanston, IL (17 miles from Itasca, IL)
- 3 hours ago
- Evanston, IL (17 miles from Itasca, IL)
- 3 hours ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
Customer Service Project Leader
- Chicago, IL (18 miles from Itasca, IL)
- 7 hours ago
- Chicago, IL (18 miles from Itasca, IL)
- 7 hours ago
At a Glance Focal Point has an immediate opening for a Customer Service Project Leader to join our Customer Service team! This position will serve as the primary customer contact and project...
Veterinary Customer Service Representative-Specialty Department Scheduler
- Hoffman Estates, IL (14 miles from Itasca, IL)
- 7 hours ago
- Hoffman Estates, IL (14 miles from Itasca, IL)
- 7 hours ago
experience as an ECC/Specialty Veterinary Customer Service Representative is preferred....
Retail Sales Associate / Customer Service
- Geneva, IL (17 miles from Itasca, IL)
- 11 hours ago
- Geneva, IL (17 miles from Itasca, IL)
- 11 hours ago
Hiring immediately for a retail sales associate / customer service representative in the beauty industry....
Client Services Representative - New AccountsNew
- Chicago, IL (18 miles from Itasca, IL)
- 11 hours ago
- Chicago, IL (18 miles from Itasca, IL)
- 11 hours ago
Client Services Representative - New Accounts at Interactive Brokers Chicago, IL Company Overview Interactive Brokers Group, Inc. (Nasdaq: IBKR) is a global financial services company...
Apple Specialist - Retail Customer Service and Sales - (Seasonal)
- Chicago, IL (18 miles from Itasca, IL)
- 12 hours ago
- Chicago, IL (18 miles from Itasca, IL)
- 12 hours ago
Summary** Posted: Mar 8, 2025 Role Number:**114438158** Apple Retail is where the best of Apple comes together. We bring our expertise to help people do what they love, delivering an only-at-Apple...
- Chicago, IL (18 miles from Itasca, IL)
- 12 hours ago
- Chicago, IL (18 miles from Itasca, IL)
- 12 hours ago
Staff Management | SMX Remote Customer Service in Chicago , Illinois With Staff Management | SMX, you'll get a weekly paycheck, learn new skills, meet new people, and work with a great management...
Remote Work- Schaumburg, IL (5 miles from Itasca, IL)
- 12 hours ago
- Schaumburg, IL (5 miles from Itasca, IL)
- 12 hours ago
Client Service Representative Company: TEKsystems Location: Schaumburg, IL Date Posted: 3/12/25, 3:29 AM Description Provides administrative and operational support to Account Managers. The role...
Non-Mechanical Customer Service
- Schaumburg, IL (5 miles from Itasca, IL)
- 13 hours ago
- Schaumburg, IL (5 miles from Itasca, IL)
- 13 hours ago
Non-Mechanical Claims Customer Service Representative Answer incoming calls from customers, lenders, dealers, and insurance companies on claim status....
Demographic Data for Itasca, IL
Moving to Itasca, IL? Find some basic demographic data about Itasca, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Itasca, IL
Highest Education Level
Customer Service Representatives in Itasca, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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