Customer Service Representative Jobs in Homewood, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Circle Buick GMC Hummer EV
- Highland, IN (11 miles from Homewood, IL)
- 4 days ago
- Circle Buick GMC Hummer EV
- Highland, IN (11 miles from Homewood, IL)
- 4 days ago
Appointment Coordinator/ Administrative Assistant: Full Time Position COVID precautions in practice for all employees. Facility high touch areas cleaned multiple times daily. Essential Duties:...
Automotive Customer Service Technician
- Westmont, IL (23 miles from Homewood, IL)
- 7 hours ago
- Westmont, IL (23 miles from Homewood, IL)
- 7 hours ago
Champions Do More** At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of...
- Lake Station, IN (21 miles from Homewood, IL)
- 9 hours ago
- Lake Station, IN (21 miles from Homewood, IL)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time
- Schererville, IN (12 miles from Homewood, IL)
- 11 hours ago
- Schererville, IN (12 miles from Homewood, IL)
- 11 hours ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service & Onboarding Rep
- Oak Brook, IL (22 miles from Homewood, IL)
- 1 day ago
- Oak Brook, IL (22 miles from Homewood, IL)
- 1 day ago
Job Description: Our world class customer experience begins with our team of Onboarding experts. Whether just starting with BestRx or setting up a new workstation, our team is here to help...
Customer Service Maintenance Technician
- East Chicago, IN (14 miles from Homewood, IL)
- 1 day ago
- East Chicago, IN (14 miles from Homewood, IL)
- 1 day ago
Job Overview: We are seeking Customer Service Maintenance Technician who will be responsible for safely maintaining/servicing (with occasionally installing/removing) of various types of bulk...
Group Employee Benefit Lines Customer Service Agent, 1st Source Insurance, Merrillville, IN
- Merrillville, IN (19 miles from Homewood, IL)
- 1 day ago
- Merrillville, IN (19 miles from Homewood, IL)
- 1 day ago
POSITION SUMMARY Responsible for the day-to-day office administration and customer service. Services existing life & health accounts. Provides support for producers to facilitate the growth of new...
Customer Service Associate - Temporary
- Crown Point, IN (21 miles from Homewood, IL)
- 1 day ago
- Crown Point, IN (21 miles from Homewood, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Associate, Nights
- Burr Ridge, IL (19 miles from Homewood, IL)
- 2 days ago
- Burr Ridge, IL (19 miles from Homewood, IL)
- 2 days ago
As a Customer Service Representative, you must have superior customer service and communication skills. You must be detail-oriented and able to multitask in a fast-paced environment....
- Frankfort, IL (9 miles from Homewood, IL)
- 2 days ago
- Frankfort, IL (9 miles from Homewood, IL)
- 2 days ago
Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...
Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Full Time
- Schererville, IN (12 miles from Homewood, IL)
- 2 days ago
- Schererville, IN (12 miles from Homewood, IL)
- 2 days ago
Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...
Customer Service Account Manager II
- Merrillville, IN (19 miles from Homewood, IL)
- 2 days ago
- Merrillville, IN (19 miles from Homewood, IL)
- 2 days ago
Customer Service Account Manager II Who we are: Atkore is forging a future where our employees, customers, suppliers, shareholders, and communities are building better together - a future focused...
Customer Service - Whole Foods
- Evergreen Park, IL (12 miles from Homewood, IL)
- 2 days ago
- Evergreen Park, IL (12 miles from Homewood, IL)
- 2 days ago
Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with the highest quality ingredients and have a true...
- Bolingbrook, IL (23 miles from Homewood, IL)
- 3 days ago
- Bolingbrook, IL (23 miles from Homewood, IL)
- 3 days ago
Why we will love you You have a passion for delighting customers. You understand greatness requires thinking differently. An inclusive and accepting work environment is important to you. A job at...
Customer Service Representative
- Gary, IN (17 miles from Homewood, IL)
- 3 days ago
- Gary, IN (17 miles from Homewood, IL)
- 3 days ago
The Opportunity: Now is your chance to help move America's freight as a Customer Service Representative (CSR) with Roehl Transport, a Forbes Magazine Best Mid-Sized Employer, and an ATA Presidents'...
Demographic Data for Homewood, IL
Moving to Homewood, IL? Find some basic demographic data about Homewood, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Homewood, IL
Highest Education Level
Customer Service Representatives in Homewood, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »