Customer Service Representative Jobs in Hillside, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 426 Jobs

Customer Service Agent

  • Chicago, IL (12 miles from Hillside, IL)
  • 1 day ago
  • Chicago, IL (12 miles from Hillside, IL)
  • 1 day ago

Company: Alaska Airlines The Team: Our airport teams work together to move guests and their belongings from curb to cabin, creating remarkable experiences along the way. Whether customer-facing or...

Bilingual Customer Support Representative

  • Chicago, IL (12 miles from Hillside, IL)
  • 8 days ago
  • Chicago, IL (12 miles from Hillside, IL)
  • 8 days ago

*This position operates under the hours of M-F, 10AM - 7PM EST. Who We Are: At OPENLANE we make wholesale easy so our customers can be more successful. Were a technology company building the...

Part-time Customer Service Rep

  • Lemont, IL (13 miles from Hillside, IL)
  • 6 hours ago
  • Lemont, IL (13 miles from Hillside, IL)
  • 6 hours ago

Part-time Customer Service Rep Location Lemont, ILLINOIS, USCategory Customer Service/Call Center 04/17/2025 We are seeking a PART TIME Customer Service Representative for a well known trade show shipping...

Customer Service Representative, PT 2nd Shift

  • Wheaton, IL (11 miles from Hillside, IL)
  • 6 hours ago
  • Wheaton, IL (11 miles from Hillside, IL)
  • 6 hours ago

Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative II

  • Melrose Park, IL (3 miles from Hillside, IL)
  • 6 hours ago
  • Melrose Park, IL (3 miles from Hillside, IL)
  • 6 hours ago

Customer Service Representative II Ceva Logistics - 3.4 Melrose Park, IL Job Details $22.27 - $31.80 an hour 5 hours ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance...

Member Service Representative

  • Bloomingdale, IL (11 miles from Hillside, IL)
  • 6 hours ago
  • Bloomingdale, IL (11 miles from Hillside, IL)
  • 6 hours ago

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services,...

Insurance Sales Agent - Customer Service

  • Chicago, IL (12 miles from Hillside, IL)
  • 10 hours ago
  • Chicago, IL (12 miles from Hillside, IL)
  • 10 hours ago

Sign-On Bonus Opportunity of up to $1,000* Pay Range: $16 - $18 / hour Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling- We have...

Grocery Team Member (Stocker, Inventory, Floor Service, Customer Service) - Part Time

  • Deerfield, IL (21 miles from Hillside, IL)
  • 10 hours ago
  • Deerfield, IL (21 miles from Hillside, IL)
  • 10 hours ago

Provides support as a member of the Grocery team to include receiving and preparing product, maintaining the grocery floor and displays, and selling product in support of WFM standards. Performs...

Customer Service - Whole Foods

  • Northbrook, IL (17 miles from Hillside, IL)
  • 19 hours ago
  • Northbrook, IL (17 miles from Hillside, IL)
  • 19 hours ago

We are immediately hiring for Meat Team Members!!Are you a Foodie seeking a new and exciting opportunity? Come join the Whole Foods Market team where youll work in a professional environment, with...

Customer Service Associate

  • Glen Ellyn, IL (8 miles from Hillside, IL)
  • 19 hours ago
  • Glen Ellyn, IL (8 miles from Hillside, IL)
  • 19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Part Time

  • Glen Ellyn, IL (8 miles from Hillside, IL)
  • 1 day ago
  • Glen Ellyn, IL (8 miles from Hillside, IL)
  • 1 day ago

Customer Service Associate - Part Time Raising Cane's - 3.7 Glen Ellyn, IL Job Details Part-time $16 an hour 18 hours ago Benefits Paid training Disability insurance Health insurance Dental...

Store Customer Service Specialist

  • Lisle, IL (10 miles from Hillside, IL)
  • 1 day ago
  • Lisle, IL (10 miles from Hillside, IL)
  • 1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Automotive Customer Service Technician

  • Westmont, IL (6 miles from Hillside, IL)
  • 1 day ago
  • Westmont, IL (6 miles from Hillside, IL)
  • 1 day ago

Champions Do More** At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of...

Customer Service Representative, PT 1st Shift

  • Wheaton, IL (11 miles from Hillside, IL)
  • 1 day ago
  • Wheaton, IL (11 miles from Hillside, IL)
  • 1 day ago

Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative

  • Melrose Park, IL (3 miles from Hillside, IL)
  • 1 day ago
  • Melrose Park, IL (3 miles from Hillside, IL)
  • 1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Demographic Data for Hillside, IL

Moving to Hillside, IL? Find some basic demographic data about Hillside, IL below.


Local
National
8,337
319
Medium/Sm

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Hillside, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hillside, IL offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hillside, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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