Customer Service Representative Jobs in Geneva, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist
- Palatine, IL (22 miles from Geneva, IL)
- 9 days ago
- Palatine, IL (22 miles from Geneva, IL)
- 9 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Oswego, IL (14 miles from Geneva, IL)
- 3 hours ago
- Oswego, IL (14 miles from Geneva, IL)
- 3 hours ago
Store 4706753: 1190 US Hwy 34, Oswego, Illinois 60543 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Overnights
- Montgomery, IL (10 miles from Geneva, IL)
- 3 hours ago
- Montgomery, IL (10 miles from Geneva, IL)
- 3 hours ago
Store 4706876: 596 Montgomery Rd, Montgomery, Illinois 60538 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
- Dekalb, IL (20 miles from Geneva, IL)
- 3 hours ago
- Dekalb, IL (20 miles from Geneva, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Veterinary Customer Service Representative-Specialty Department Scheduler
- Hoffman Estates, IL (21 miles from Geneva, IL)
- 7 hours ago
- Hoffman Estates, IL (21 miles from Geneva, IL)
- 7 hours ago
experience as an ECC/Specialty Veterinary Customer Service Representative is preferred....
Caesars Rewards Representative - Full Time (Swing Shift)
- Joliet, IL (24 miles from Geneva, IL)
- 11 hours ago
- Joliet, IL (24 miles from Geneva, IL)
- 11 hours ago
ESSENTIAL FUNCTIONS: Provides A level customer service while enthusiastically promoting the Caesars Rewards program. Greets and welcomes customers with a smile as a company representative. Serves...
Hiring immediately for a retail sales associate / customer service representative in the beauty industry....
- Schaumburg, IL (17 miles from Geneva, IL)
- 12 hours ago
- Schaumburg, IL (17 miles from Geneva, IL)
- 12 hours ago
Client Service Representative Company: TEKsystems Location: Schaumburg, IL Date Posted: 3/12/25, 3:29 AM Description Provides administrative and operational support to Account Managers. The role...
Non-Mechanical Customer Service
- Schaumburg, IL (19 miles from Geneva, IL)
- 13 hours ago
- Schaumburg, IL (19 miles from Geneva, IL)
- 13 hours ago
Non-Mechanical Claims Customer Service Representative Answer incoming calls from customers, lenders, dealers, and insurance companies on claim status....
- Cary, IL (25 miles from Geneva, IL)
- 15 hours ago
- Cary, IL (25 miles from Geneva, IL)
- 15 hours ago
We are actively seeking a Customer Service Representative to join our team. If you are looking for a new opportunity with a leading packaging company, ProAmpac is looking for you to join our team!...
Automotive Customer Service Advisor
- Glendale Heights, IL (14 miles from Geneva, IL)
- 15 hours ago
- Glendale Heights, IL (14 miles from Geneva, IL)
- 15 hours ago
Automotive Service Advisor Byrider is growing! Automotive Customer Service Advisor opening! Great work hours, pay, benefits & career growth! Automotive Customer Service Advisor Rewards: $20.00 per...
- Dekalb, IL (20 miles from Geneva, IL)
- 1 day ago
- Dekalb, IL (20 miles from Geneva, IL)
- 1 day ago
Geared for the Driven At Ivy Lane Corp, a franchisee of Valvoline Instant Oil ChangeSM (VIOC), it all starts with our people. We demonstrate that belief every day by living a safety culture that...
Warehouse Operations Customer Service Assistant
- Mount Prospect, IL (24 miles from Geneva, IL)
- 1 day ago
- Mount Prospect, IL (24 miles from Geneva, IL)
- 1 day ago
Warehouse Operations Customer Service Assistant 350 N Wolf Rd, Mt Prospect, IL 60056, USA Req #5953 Tuesday, March 11, 2025 OnTrac is hiring an Operations Assistant Level 1! Are you eager to join...
- Lombard, IL (16 miles from Geneva, IL)
- 1 day ago
- Lombard, IL (16 miles from Geneva, IL)
- 1 day ago
un Cashier/customer service (Lombard) Sugar dose Roosevelt rd near Myers's rd compensation: We pay 16-20$/hour depends on the experience/position employment type: experience level: mid level job...
Customer Service Associate - Dinner/Close Shift
- Glen Ellyn, IL (14 miles from Geneva, IL)
- 1 day ago
- Glen Ellyn, IL (14 miles from Geneva, IL)
- 1 day ago
Starting hiring pay at: $16 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Demographic Data for Geneva, IL
Moving to Geneva, IL? Find some basic demographic data about Geneva, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Geneva, IL
Highest Education Level
Customer Service Representatives in Geneva, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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