Customer Service Representative Jobs in Geneva, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 235 Jobs

Part-time Customer Service Rep

Lemont, IL (22 miles from Geneva, IL)
6 hours ago

Lemont, IL (22 miles from Geneva, IL)
6 hours ago

Part-time Customer Service Rep Location Lemont, ILLINOIS, USCategory Customer Service/Call Center 04/17/2025 We are seeking a PART TIME Customer Service Representative for a well known trade show shipping...

Customer Service Representative, PT 2nd Shift

Wheaton, IL (11 miles from Geneva, IL)
6 hours ago

Wheaton, IL (11 miles from Geneva, IL)
6 hours ago

Store 4706709: 100 W Geneva, Wheaton, Illinois 60187 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...

Customer Service Representative II

Melrose Park, IL (24 miles from Geneva, IL)
6 hours ago

Melrose Park, IL (24 miles from Geneva, IL)
6 hours ago

Customer Service Representative II Ceva Logistics - 3.4 Melrose Park, IL Job Details $22.27 - $31.80 an hour 5 hours ago Benefits Health savings account AD&D insurance Paid holidays Disability insurance...

Member Service Representative

Bloomingdale, IL (13 miles from Geneva, IL)
6 hours ago

Bloomingdale, IL (13 miles from Geneva, IL)
6 hours ago

At BayCare, we are proud to be one of the largest employers in the Tampa Bay area. Our network consists of 16 community-based hospitals, a long-term acute care facility, home health services,...

Customer Service Associate - Temporary

West Dundee, IL (16 miles from Geneva, IL)
7 hours ago

West Dundee, IL (16 miles from Geneva, IL)
7 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Rep(02974) - 634 Northwest Highway

Cary, IL (25 miles from Geneva, IL)
10 hours ago

Cary, IL (25 miles from Geneva, IL)
10 hours ago

From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....

Customer Service Associate

Glen Ellyn, IL (14 miles from Geneva, IL)
19 hours ago

Glen Ellyn, IL (14 miles from Geneva, IL)
19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

Elburn, IL (7 miles from Geneva, IL)
19 hours ago

Elburn, IL (7 miles from Geneva, IL)
19 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Associate - Part Time

Glen Ellyn, IL (14 miles from Geneva, IL)
1 day ago

Glen Ellyn, IL (14 miles from Geneva, IL)
1 day ago

Customer Service Associate - Part Time Raising Cane's - 3.7 Glen Ellyn, IL Job Details Part-time $16 an hour 18 hours ago Benefits Paid training Disability insurance Health insurance Dental...

Store Customer Service Specialist

Lisle, IL (14 miles from Geneva, IL)
1 day ago

Lisle, IL (14 miles from Geneva, IL)
1 day ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Automotive Customer Service Technician

Westmont, IL (19 miles from Geneva, IL)
1 day ago

Westmont, IL (19 miles from Geneva, IL)
1 day ago

Champions Do More** At Automotive Technology Experts (ATE), we understand the importance of providing fast and accurate vehicle diagnostic scanning and calibration services. We service hundreds of...

Customer Service Representative, PT 1st Shift

Wheaton, IL (11 miles from Geneva, IL)
1 day ago

Wheaton, IL (11 miles from Geneva, IL)
1 day ago

Customer Service Representative

Melrose Park, IL (24 miles from Geneva, IL)
1 day ago

Melrose Park, IL (24 miles from Geneva, IL)
1 day ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Specialist

Elmhurst, IL (20 miles from Geneva, IL)
1 day ago

Elmhurst, IL (20 miles from Geneva, IL)
1 day ago

Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...

Client Service Representative, National Accounts

Schaumburg, IL (17 miles from Geneva, IL)
1 day ago

Schaumburg, IL (17 miles from Geneva, IL)
1 day ago

Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...

View all 235 jobs

Demographic Data for Geneva, IL

Moving to Geneva, IL? Find some basic demographic data about Geneva, IL below.

Median Age

Average Household Income

Home Value vs Household Income in Geneva, IL

Local

National

Total Population

30,503

Number of Businesses

1,134

City Size

Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Enhance service representative productivity and personalization in Customer Service Hub

Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Geneva, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Geneva, IL offer the following education background

Bachelor's Degree

30.9%

High School or GED

27.3%

Associate's Degree

16.1%

Vocational Degree or Certification

13.0%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Geneva, IL

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

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