Customer Service Representative Jobs in Edwardsville, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Spanish Bilingual - Work from Home Customer Service Rep in a Contractor Role - Omni
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 14 hours ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 14 hours ago
Please apply from a laptop or desktop. Three things to DECIDE if contract work is for you: Omni Platform Overview - Click to review BEFORE starting your registration to qualify! Overview Omni...
Remote Work
Sales Associate - Training Provided!
- Eye Care Partners
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 15 days ago
- Eye Care Partners
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 15 days ago
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
- Clayton, MO (24 miles from Edwardsville, IL)
- 9 hours ago
- Clayton, MO (24 miles from Edwardsville, IL)
- 9 hours ago
About Working at Commerce Building a career here is more than just steps on a ladder. Its about helping people find financial safety and success, helping businesses thrive, and making sure people...
Pharmacy Customer Service Associate
- East Saint Louis, IL (18 miles from Edwardsville, IL)
- 9 hours ago
- East Saint Louis, IL (18 miles from Edwardsville, IL)
- 9 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
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Customer Service Employee Supply Chain
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 12 hours ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 12 hours ago
Location : Hilter City : Hilter State : Niedersachsen (DE-NI) Country : Germany (DE) Requisition Number : 35529 Fur unser Team in Hilter suchen wir zum nachstmoglichen Zeitpunkt einen: Mitarbeiter...
Customer Service Representative
- Clayton, MO (24 miles from Edwardsville, IL)
- 12 hours ago
- Clayton, MO (24 miles from Edwardsville, IL)
- 12 hours ago
Position: Customer Service Representative Position Reports to: Branch Manager/CSR Director Branch: Medical West Healthcare Location: 19 Ronnie's Plaza, St....
Customer Service Security Officer FT & PT
- Florissant, MO (23 miles from Edwardsville, IL)
- 1 day ago
- Florissant, MO (23 miles from Edwardsville, IL)
- 1 day ago
Customer Service Security Officer FT & PT Location: Maryland Heights, MO Rate: $17.00-$20.00/HR At Securitas, we have business operations in 45 markets and capabilities from guarding to...
Member Service Representative (Full-Time) - Maplewood
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
Navy Federal Credit Union Member Service Representative (Full-Time) - Maplewood in St. Louis , Missouri Overview To provide members and prospective members the full range of products and services...
Customer Service Sample Entry Analyst
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
Details: Job Title: Customer Service Sample Entry Analyst Location: St. Louis, MO Zip Code: 63102 Start Date: Right Away Job Type: Contract Keywords: #CustomerService #SampleEntryAnalyst...
Client Service Associate, Shared Support Team
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
Client Service Associate At Edelman Financial Engines, we believe everyone deserves to move their financial life forward! We know that assets have the power to fund goals. Those numbers represent...
Customer Service Sample Entry Analyst
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
Customer Service Associate Job Description This position requires on-site presence from Monday to Friday, 7 am - 3:30 pm. The Quality Assurance and Analytical Laboratories department is comprised...
Customer Service Representative - B084 - Hazelwood, MO
- Hazelwood, MO (24 miles from Edwardsville, IL)
- 1 day ago
- Hazelwood, MO (24 miles from Edwardsville, IL)
- 1 day ago
Customer Service Representative NonExempt Reports To: Branch Manager Where: On Site POSITION SUMMARY: A Customer Service Representative works with clients who have orders, complaints or require information...
Customer Service Representative - Part-Time
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 1 day ago
Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There’s never been a more exciting time to join United Airlines....
Lead Retail Sales Associate / Customer Service
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 2 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 2 days ago
We are hiring immediately for a retail sales associate / customer service representative in the beauty industry....
Customer Service Representative
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 2 days ago
- Saint Louis, MO (20 miles from Edwardsville, IL)
- 2 days ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Demographic Data for Edwardsville, IL
Moving to Edwardsville, IL? Find some basic demographic data about Edwardsville, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Edwardsville, IL
Highest Education Level
Customer Service Representatives in Edwardsville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Reception
- Inbound/Outbound Calling
- Reimbursement
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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