Customer Service Representative Jobs in Bloomington, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Rep(02801) - 2205 E. Oakland Ave.
- Bloomington, IL
- 11 hours ago
- Bloomington, IL
- 11 hours ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Peoria - Sales and Customer Service Administrative Assistant
- Morton, IL (24 miles from Bloomington, IL)
- 1 day ago
- Morton, IL (24 miles from Bloomington, IL)
- 1 day ago
If you've had previous experience as a Customer Service Representative or Sales Associate, those skills may help you excel quickly in this role....
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
A Customer Service Representative is responsible for engaging with customers on behalf of the company....
By joining the American Red Cross you will touch millions of lives every year and experience the greatness of the human spirit at its best. Are you ready to be part of the world's largest...
Overview Come and work for Envoy Air, an American Airlines Group Company, at BMI and watch your career take off! You will join a stable, FUN, secure, and fast-growing team committed to providing...
- Normal, IL (5 miles from Bloomington, IL)
- 13 days ago
- Normal, IL (5 miles from Bloomington, IL)
- 13 days ago
Store - NORMAL, IL Deliver friendly customer service, help customers shop our store, and find what they're looking for. Ensure all customers receive a fast and friendly checkout experience....
Customer Service Representative, Full or Part Time
- Bloomington, IL
- 13 days ago
- Bloomington, IL
- 13 days ago
Store 4700129: 1903 W Market St, Bloomington, Illinois 61701 Availability - Shift/Days Flexible Availability Customer Service Representative We want you to join our team as a Customer Service Representative...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
About Us: Alter Trading Corporation, a 125 year old, privately held company with 70+ scrap metal processing facilities throughout eight states in the Midwest and Southern region is searching for...
Customer Care Representative I
- Normal, IL (5 miles from Bloomington, IL)
- 18 days ago
- Normal, IL (5 miles from Bloomington, IL)
- 18 days ago
Customer Care Representative I Department: Customer Care Location: Normal, IL, United States Salary: $16.55 - $21.24 Per Hour Average Hours Per Week: Hourly 35+ Required Hours Availability: Monday...
Customer Service Representative - R24121-4599
- Morton, IL (24 miles from Bloomington, IL)
- 18 days ago
- Morton, IL (24 miles from Bloomington, IL)
- 18 days ago
GFL Industries Customer Service Representative - R24121-4599 in Morton , Illinois This job was posted by : For more information, please see: The Cusomer Service Representative will assist in selling...
Cashier / Customer Service Associate - Clinton
- Clinton, IL (23 miles from Bloomington, IL)
- 30+ days ago
- Clinton, IL (23 miles from Bloomington, IL)
- 30+ days ago
Join the Mach 1 Crew: Where Convenience Meets Cool! Hey there, future Mach 1 superstar! Ready to turbocharge your career at Clinton, Illinois' favorite pit stop? We're on the hunt for Customer...
What You Will Do All Lowes associates deliver quality customer service while maintaining a store that is clean, safe, and stocked with the products our customers need. As a Seasonal Associate,...
Demographic Data for Bloomington, IL
Moving to Bloomington, IL? Find some basic demographic data about Bloomington, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Bloomington, IL
Highest Education Level
Customer Service Representatives in Bloomington, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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