Customer Service Representative Jobs in Belleville, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Sales Associate - Training Provided!
- Eye Care Partners
- Saint Louis, MO (16 miles from Belleville, IL)
- 14 days ago
- Eye Care Partners
- Saint Louis, MO (16 miles from Belleville, IL)
- 14 days ago
EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our...
Customer Service Representative, PT Overnights
- Millstadt, IL (7 miles from Belleville, IL)
- 3 hours ago
- Millstadt, IL (7 miles from Belleville, IL)
- 3 hours ago
Store 4701362: 1 W Washington St, Millstadt, Illinois 62260 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative, Open Availability
- Millstadt, IL (7 miles from Belleville, IL)
- 3 hours ago
- Millstadt, IL (7 miles from Belleville, IL)
- 3 hours ago
Store 4701362: 1 W Washington St, Millstadt, Illinois 62260 Availability - Shift/Days Full time Flexible Availability Customer Service Representative We want you to join our team as a Customer Service...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Member Service Representative (Full-Time) - Maplewood
- Saint Louis, MO (16 miles from Belleville, IL)
- 11 hours ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 11 hours ago
Navy Federal Credit Union Member Service Representative (Full-Time) - Maplewood in St. Louis , Missouri Overview To provide members and prospective members the full range of products and services...
Customer Service Sample Entry Analyst
- Saint Louis, MO (16 miles from Belleville, IL)
- 16 hours ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 16 hours ago
Details: Job Title: Customer Service Sample Entry Analyst Location: St. Louis, MO Zip Code: 63102 Start Date: Right Away Job Type: Contract Keywords: #CustomerService #SampleEntryAnalyst...
Client Service Associate, Shared Support Team
- Saint Louis, MO (16 miles from Belleville, IL)
- 21 hours ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 21 hours ago
Client Service Associate At Edelman Financial Engines, we believe everyone deserves to move their financial life forward! We know that assets have the power to fund goals. Those numbers represent...
Customer Service Sample Entry Analyst
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
Customer Service Associate Job Description This position requires on-site presence from Monday to Friday, 7 am - 3:30 pm. The Quality Assurance and Analytical Laboratories department is comprised...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative - Part-Time
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
Customer Service Representative Starting pay of $19.07 per hour with competitive benefits that let you see the world: There’s never been a more exciting time to join United Airlines....
Lead Retail Sales Associate / Customer Service
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
We are hiring immediately for a retail sales associate / customer service representative in the beauty industry....
Customer Service Representative
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
The Customer Service Associate will assist our walk-in customers directly, coordinate closely with our outside sales force, drivers and warehouse personnel to meet our customers needs in a timely...
Customer Service Rep(01605) - 1430 N 13th St
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
Company Description Job Description Customer Service Representatives with Domino's Pizza undertake a variety of duties....
Customer Service Rep(01621) - 802 Kingshighway Blvd
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
Company Description As a MBR Customer Service Representative (CSR), you are the first & sometimes the only person interacting with our Customers....
Customer Care Representative - Grove Office
- Saint Louis, MO (16 miles from Belleville, IL)
- 2 days ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 2 days ago
All you need for the Customer Care Representative role is: 1 year of Call Center experience 6 months Customer Service experience Basic typing/computer experience with excellent navigational skills The...
Demographic Data for Belleville, IL
Moving to Belleville, IL? Find some basic demographic data about Belleville, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Belleville, IL
Highest Education Level
Customer Service Representatives in Belleville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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