Customer Service Representative Jobs in Belleville, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Client Service Representative, National Accounts
- Saint Louis, MO (16 miles from Belleville, IL)
- 11 hours ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 11 hours ago
Job Responsibilities and Requirements The Client Service Representative, National Accounts works closely with the National Client Managers, Account Consultants and their leadership, as a liaison...
- Clayton, MO (22 miles from Belleville, IL)
- 11 hours ago
- Clayton, MO (22 miles from Belleville, IL)
- 11 hours ago
Under regular supervision, the Customer Service Representative provides customer support for a variety of inquiries, including billing issues and product/service concerns....
Pharmacy Customer Service Associate
- Waterloo, IL (14 miles from Belleville, IL)
- 23 hours ago
- Waterloo, IL (14 miles from Belleville, IL)
- 23 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative, PT Evenings
- Saint Louis, MO (24 miles from Belleville, IL)
- 1 day ago
- Saint Louis, MO (24 miles from Belleville, IL)
- 1 day ago
Store 4701612: 1435 S Kirkw0ood Rd, Sunset Hills, Missouri 63127 Availability - Shift/Days Part time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
Customer Service Representative, FT Evenings
- Saint Louis, MO (24 miles from Belleville, IL)
- 1 day ago
- Saint Louis, MO (24 miles from Belleville, IL)
- 1 day ago
Store 4701612: 1435 S Kirkw0ood Rd, Sunset Hills, Missouri 63127 Availability - Shift/Days Full time Evenings Shift Customer Service Representative We want you to join our team as a Customer Service...
- Cahokia, IL (12 miles from Belleville, IL)
- 1 day ago
- Cahokia, IL (12 miles from Belleville, IL)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Experience Coordinator - Brentwood, MO
- Brentwood, MO (22 miles from Belleville, IL)
- 1 day ago
- Brentwood, MO (22 miles from Belleville, IL)
- 1 day ago
WHO WE ARE VEG is a rapidly growing emergency company with hospital locations across the United States. Our mission is helping people and their pets when they need it most. We are revolutionizing...
Customer Service Representative
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
Bone Dry Roofing is searching for a Customer Service Representative (CSR) to work closely with other team members to provide outstanding service to our customers in the St. Louis market....
Customer Service Representative, Days
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
Store 4701628: 1108 S Florissant Rd, St Louis, Missouri 63121 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representative - LAB
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
- Saint Louis, MO (16 miles from Belleville, IL)
- 1 day ago
Additional Information About the Role Are you a customer service oriented lab technician looking for a career as a MT/MLS I (Non-Reg)? Can you troubleshoot issues and investigate problems to...
Customer Service Representatives, Evenings
- Collinsville, IL (15 miles from Belleville, IL)
- 2 days ago
- Collinsville, IL (15 miles from Belleville, IL)
- 2 days ago
Store 4701355: 2233 Vandalia St, Collinsville, Illinois 62234 Availability - Shift/Days Evenings Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representatives, Weekend Days
- Collinsville, IL (15 miles from Belleville, IL)
- 2 days ago
- Collinsville, IL (15 miles from Belleville, IL)
- 2 days ago
Store 4701355: 2233 Vandalia St, Collinsville, Illinois 62234 Availability - Shift/Days Day Shift - All Days Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Representatives, PT Overnights
- Collinsville, IL (15 miles from Belleville, IL)
- 2 days ago
- Collinsville, IL (15 miles from Belleville, IL)
- 2 days ago
Store 4701355: 2233 Vandalia St, Collinsville, Illinois 62234 Availability - Shift/Days Part time Overnight Shift Customer Service Representative We want you to join our team as a Customer Service Representative...
Customer Service Rep(09195)441 Market Place
- Freeburg, IL (4 miles from Belleville, IL)
- 2 days ago
- Freeburg, IL (4 miles from Belleville, IL)
- 2 days ago
Company Description Job Description >Making Domino's high quality pizzas >Food and portion control >Hygiene and food safety >Food preparation >Taking customer orders and up selling >General...
Customer Service Representative - Sauget (Cahokia), IL
- Sauget, IL (14 miles from Belleville, IL)
- 2 days ago
- Sauget, IL (14 miles from Belleville, IL)
- 2 days ago
Keep the world's supply chain moving. That's what the Watco team does every day at our short line railroads, switching sites, terminals, ports, and logistics hubs. Whether you're at one of these...
Demographic Data for Belleville, IL
Moving to Belleville, IL? Find some basic demographic data about Belleville, IL below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Belleville, IL
Highest Education Level
Customer Service Representatives in Belleville, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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