Customer Service Representative Jobs in Bannockburn, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative - Overnights
- Pleasant Prairie, WI (24 miles from Bannockburn, IL)
- 1 day ago
- Pleasant Prairie, WI (24 miles from Bannockburn, IL)
- 1 day ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
Customer Service Representative - Bilingual
- Pleasant Prairie, WI (24 miles from Bannockburn, IL)
- 1 day ago
- Pleasant Prairie, WI (24 miles from Bannockburn, IL)
- 1 day ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Customer Service Representative
- Pleasant Prairie, WI (24 miles from Bannockburn, IL)
- 6 days ago
- Pleasant Prairie, WI (24 miles from Bannockburn, IL)
- 6 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Pleasant Prairie, WI (24 miles from Bannockburn, IL)
- 6 days ago
- Pleasant Prairie, WI (24 miles from Bannockburn, IL)
- 6 days ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Management Trainee
- Pleasant Prairie, WI (24 miles from Bannockburn, IL)
- 6 days ago
- Pleasant Prairie, WI (24 miles from Bannockburn, IL)
- 6 days ago
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback....
Customer Service Representative
- Pleasant Prairie, WI (24 miles from Bannockburn, IL)
- 26 days ago
- Pleasant Prairie, WI (24 miles from Bannockburn, IL)
- 26 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
- Old Mill Creek, IL (18 miles from Bannockburn, IL)
- 20 days ago
- Old Mill Creek, IL (18 miles from Bannockburn, IL)
- 20 days ago
Quill is a valuable part of the Staples family of brands. Since 1956, Quill has held its position as a leader in office supplies. Acquired by Staples in 1998, Quill delivers the essential...
Customer Service Team Member - Part Time
- Schaumburg, IL (14 miles from Bannockburn, IL)
- 2 hours ago
- Schaumburg, IL (14 miles from Bannockburn, IL)
- 2 hours ago
Provides support as a member of the Front-End team to include providing all guest service functions according to procedure and holding a lasting impression on WFM customers' shopping experience....
Client Services Representative
- Skokie, IL (12 miles from Bannockburn, IL)
- 2 hours ago
- Skokie, IL (12 miles from Bannockburn, IL)
- 2 hours ago
Description: All-Stat Portable started out providing diagnostic services to the Chicago-land area in 1978. Since then we have grown to become a premier full-service portable diagnostic company...
- Melrose Park, IL (18 miles from Bannockburn, IL)
- 2 hours ago
- Melrose Park, IL (18 miles from Bannockburn, IL)
- 2 hours ago
Sundance Beverage Company is part of the National Beverage family of iconic brands Position: Customer Service Representative 30 hours per week Job Responsibilities: Clerical duties (mail, data entry...
Customer Service Representative
- Buffalo Grove, IL (3 miles from Bannockburn, IL)
- 2 hours ago
- Buffalo Grove, IL (3 miles from Bannockburn, IL)
- 2 hours ago
Summary: Like a CSR (Customer Service Representative) I, a CSR II provides the same core customer service support to the organization by responding to customer inquiries about product, price and lead...
Retail Cashier (Customer Service Experience)
- Chicago, IL (21 miles from Bannockburn, IL)
- 2 hours ago
- Chicago, IL (21 miles from Bannockburn, IL)
- 2 hours ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
Retail Sales Associate Footwear (Customer Service Skills Required)
- Chicago, IL (21 miles from Bannockburn, IL)
- 2 hours ago
- Chicago, IL (21 miles from Bannockburn, IL)
- 2 hours ago
At DICK'S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all...
- Mount Prospect, IL (8 miles from Bannockburn, IL)
- 3 hours ago
- Mount Prospect, IL (8 miles from Bannockburn, IL)
- 3 hours ago
Have you ever used the self-checkout in a Wal-Mart, Target or Home Depot? Played the slots at Rivers Casino? Maybe you grabbed a drink from a vending machine or paid to park your car? If you've...
- Grayslake, IL (14 miles from Bannockburn, IL)
- 14 hours ago
- Grayslake, IL (14 miles from Bannockburn, IL)
- 14 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Bannockburn, IL
Moving to Bannockburn, IL? Find some basic demographic data about Bannockburn, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Bannockburn, IL
Highest Education Level
Customer Service Representatives in Bannockburn, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
Read article »
Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
Read article »