Customer Service Representative Jobs in Arlington Heights, IL
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
- Mundelein, IL (10 miles from Arlington Heights, IL)
- 3 hours ago
- Mundelein, IL (10 miles from Arlington Heights, IL)
- 3 hours ago
Does this position interest you? You should apply even if you dont match every single requirement! We're known as an auto glass company. That's the focus of what we do. But beyond the glass, we're...
Customer Service Representative
- Hoffman Estates, IL (9 miles from Arlington Heights, IL)
- 3 hours ago
- Hoffman Estates, IL (9 miles from Arlington Heights, IL)
- 3 hours ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Remote customer support agent Work from anywhere
- Chicago, IL (21 miles from Arlington Heights, IL)
- 3 hours ago
- Chicago, IL (21 miles from Arlington Heights, IL)
- 3 hours ago
About the Role: Were looking for remote customer support agents to join our team. The job is fully remote, and you can work from anywhere with a phone or laptop and an internet connection. No...
Remote WorkInside Sales / Customer Service
- Wauconda, IL (13 miles from Arlington Heights, IL)
- 3 hours ago
- Wauconda, IL (13 miles from Arlington Heights, IL)
- 3 hours ago
busy boat sales/ service business needs detail oriented person for counter sales, invoicing, computer work, titling and registration form preparation, heavy customer service interaction call or...
- Prospect Heights, IL (3 miles from Arlington Heights, IL)
- 3 hours ago
- Prospect Heights, IL (3 miles from Arlington Heights, IL)
- 3 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Internship - Summer 2025
- Rolling Meadows, IL (3 miles from Arlington Heights, IL)
- 4 hours ago
- Rolling Meadows, IL (3 miles from Arlington Heights, IL)
- 4 hours ago
Customer Service Internship Paid Internship - Summer 2025 $21.50 per hour Kenosha Branch 12355 Uline Way, Kenosha, WI 53144 Career opportunities are calling - at Uline! As a Customer Service...
Customer Service Representative
- Glenview, IL (8 miles from Arlington Heights, IL)
- 4 hours ago
- Glenview, IL (8 miles from Arlington Heights, IL)
- 4 hours ago
Customer Service Representative Pay from $24 to $29 per hour with significant growth and earning potential!...
Customer Service Representative - Overnights
- Rolling Meadows, IL (3 miles from Arlington Heights, IL)
- 4 hours ago
- Rolling Meadows, IL (3 miles from Arlington Heights, IL)
- 4 hours ago
Customer Service Representative - Overnights Pay from $26 to $33 per hour with significant growth and earning potential!...
ULINE- Customer Service Representative
- Oak Park, IL (18 miles from Arlington Heights, IL)
- 4 hours ago
- Oak Park, IL (18 miles from Arlington Heights, IL)
- 4 hours ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Customer Service Management Trainee
- Glenview, IL (8 miles from Arlington Heights, IL)
- 4 hours ago
- Glenview, IL (8 miles from Arlington Heights, IL)
- 4 hours ago
Manage and develop a team of customer service representatives by setting clear goals, evaluating team performance and providing constructive feedback....
Customer Service Representative - Bilingual
- Jefferson Park, IL (14 miles from Arlington Heights, IL)
- 4 hours ago
- Jefferson Park, IL (14 miles from Arlington Heights, IL)
- 4 hours ago
Bilingual Customer Service Representative Pay from $23 to $28 pe r hour with significant growth and earning potential!...
Overnight Member Service Representative
- Melrose Park, IL (15 miles from Arlington Heights, IL)
- 6 hours ago
- Melrose Park, IL (15 miles from Arlington Heights, IL)
- 6 hours ago
Job Details Level : Entry Job Location : Melrose Park Fitness LLC - Melrose Park, IL Position Type : Full Time Education Level : None Salary Range : $15.00 - $15.00 Hourly Travel Percentage : None...
Veterinary Client Services Representative-Manager
- Hoffman Estates, IL (9 miles from Arlington Heights, IL)
- 6 hours ago
- Hoffman Estates, IL (9 miles from Arlington Heights, IL)
- 6 hours ago
Veterinary Client Service Representative-Manager-Thrive Pet Healthcare Specialists Hoffman Estates, IL Full-time **Holiday flexibility and 2 weekend per month availability required** At Thrive Pet...
Customer Service Representative I
- Palatine, IL (2 miles from Arlington Heights, IL)
- 6 hours ago
- Palatine, IL (2 miles from Arlington Heights, IL)
- 6 hours ago
Overview The Customer Service Representative I must have the ability to troubleshoot and become first point of contact for AIT's customers seeking help with timely delivery....
Customer Service /Receptionist
- Wood Dale, IL (10 miles from Arlington Heights, IL)
- 10 hours ago
- Wood Dale, IL (10 miles from Arlington Heights, IL)
- 10 hours ago
We are a looking a Customer Service /Receptionist for a new and growing company. We are seeking a reliable and motivated Customer Service /Receptionist to join our team. This is a great...
Demographic Data for Arlington Heights, IL
Moving to Arlington Heights, IL? Find some basic demographic data about Arlington Heights, IL below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Arlington Heights, IL
Highest Education Level
Customer Service Representatives in Arlington Heights, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- Order Entry
- First In, First Out
- Willingness To Learn
- Asset Protection
- Sales Leadership
- Order Processing
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Customer Relations
- Stocking
- Telephone Skills
- Listening
- Friendliness
- High School Diploma
- Retail
- Military Background
- Driving
- Flexibility
- Spanish
- Multitasking
- Filing
- Reporting
- English
- Inventory Management
- Sales
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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