Customer Service Representative Jobs in Algonquin, IL

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 212 Jobs

Store Customer Service Specialist

  • Palatine, IL (14 miles from Algonquin, IL)
  • 9 days ago
  • Palatine, IL (14 miles from Algonquin, IL)
  • 9 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Associate

  • Buffalo Grove, IL (18 miles from Algonquin, IL)
  • 3 hours ago
  • Buffalo Grove, IL (18 miles from Algonquin, IL)
  • 3 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Market Client Service Representative

  • Round Lake Beach, IL (16 miles from Algonquin, IL)
  • 7 hours ago
  • Round Lake Beach, IL (16 miles from Algonquin, IL)
  • 7 hours ago

Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...

Client Service Representative

  • Gurnee, IL (24 miles from Algonquin, IL)
  • 7 hours ago
  • Gurnee, IL (24 miles from Algonquin, IL)
  • 7 hours ago

Overview Old National Bank has been serving clients and communities since 1834. With over $50 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a...

Veterinary Customer Service Representative-Specialty Department Scheduler

  • Hoffman Estates, IL (7 miles from Algonquin, IL)
  • 7 hours ago
  • Hoffman Estates, IL (7 miles from Algonquin, IL)
  • 7 hours ago

experience as an ECC/Specialty Veterinary Customer Service Representative is preferred....

Retail Sales Associate / Customer Service

  • Geneva, IL (19 miles from Algonquin, IL)
  • 11 hours ago
  • Geneva, IL (19 miles from Algonquin, IL)
  • 11 hours ago

Hiring immediately for a retail sales associate / customer service representative in the beauty industry....

Client Service Representative

  • Schaumburg, IL (14 miles from Algonquin, IL)
  • 13 hours ago
  • Schaumburg, IL (14 miles from Algonquin, IL)
  • 13 hours ago

Client Service Representative Company: TEKsystems Location: Schaumburg, IL Date Posted: 3/12/25, 3:29 AM Description Provides administrative and operational support to Account Managers. The role...

Non-Mechanical Customer Service

  • Schaumburg, IL (15 miles from Algonquin, IL)
  • 13 hours ago
  • Schaumburg, IL (15 miles from Algonquin, IL)
  • 13 hours ago

Non-Mechanical Claims Customer Service Representative Answer incoming calls from customers, lenders, dealers, and insurance companies on claim status....

Customer Service Representative

  • Northbrook, IL (24 miles from Algonquin, IL)
  • 15 hours ago
  • Northbrook, IL (24 miles from Algonquin, IL)
  • 15 hours ago

TWO MEN AND A TRUCK is NOW HIRING enthusiastic, customer-focused individuals! In this role, you will use your strategic selling skills and in-depth knowledge of company services to build...

Rep - Customer Service

  • Cary, IL (6 miles from Algonquin, IL)
  • 15 hours ago
  • Cary, IL (6 miles from Algonquin, IL)
  • 15 hours ago

We are actively seeking a Customer Service Representative to join our team. If you are looking for a new opportunity with a leading packaging company, ProAmpac is looking for you to join our team!...

Customer Service Engineer - Cincinnati/Dayton

  • Gurnee, IL (24 miles from Algonquin, IL)
  • 15 hours ago
  • Gurnee, IL (24 miles from Algonquin, IL)
  • 15 hours ago

Job Title: Customer Service Engineer Compensation: $60,000 - $70,000 (based on qualifications) Position Summary This position is responsible for providing field service for Domino Printing...

Customer Service Engineer - Indianapolis/Cincinnati

  • Gurnee, IL (24 miles from Algonquin, IL)
  • 15 hours ago
  • Gurnee, IL (24 miles from Algonquin, IL)
  • 15 hours ago

Job Title: Customer Service Engineer Compensation: $60,000 - $70,000 (based on qualifications) Position Summary This position is responsible for providing field service for Domino Printing...

Customer Service Engineer - Little Rock, Arkansas

  • Gurnee, IL (24 miles from Algonquin, IL)
  • 15 hours ago
  • Gurnee, IL (24 miles from Algonquin, IL)
  • 15 hours ago

Job Title: Customer Service Engineer Compensation: $60,000 - $70,000 (based on qualifications) Position Summary This position is responsible for providing field service for Domino Printing...

Automotive Customer Service Advisor

  • Glendale Heights, IL (24 miles from Algonquin, IL)
  • 15 hours ago
  • Glendale Heights, IL (24 miles from Algonquin, IL)
  • 15 hours ago

Automotive Service Advisor Byrider is growing! Automotive Customer Service Advisor opening! Great work hours, pay, benefits & career growth! Automotive Customer Service Advisor Rewards: $20.00 per...

Sales Associate

  • Wheeling, IL (20 miles from Algonquin, IL)
  • 21 hours ago
  • Wheeling, IL (20 miles from Algonquin, IL)
  • 21 hours ago

DTK Stone Works in Wheeling IL, is looking for you if you are Interested in design, friendly, enthusiastic, intelligent, self motivated and conscientious. Youd have high standards and be described...

Demographic Data for Algonquin, IL

Moving to Algonquin, IL? Find some basic demographic data about Algonquin, IL below.


Local
National
31,959
964
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Algonquin, IL

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Algonquin, IL offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Algonquin, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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