Customer Service Representative Jobs in Twin Falls, ID
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Team Lead Customer Service at Cabela's in Post Falls, Idaho, United States Job Description POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives...
Retail Customer Service Associate at FedEx Office and Print Services Inc in Post Falls, Idaho, United States Job Description POSITION SUMMARY: The Store Consultant consistently delivers a positive...
QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...
PSI is looking for a High Energy Customer Service Representative to join the team in Twin Falls, ID. Previous Call Center or Waste experience would be a huge plus!...
Apply Now Why Youll Love This Job Do you love interacting with people? Are you enthusiastic about helping others? If so our, part-time Customer Service Associate at Rocket Express located at 1122...
Customer Service Rep(07392) - 532 Washington St. N.
- Twin Falls, ID
- 30+ days ago
- Twin Falls, ID
- 30+ days ago
Company Description Job Description Our Customer Service Representative's are expertly trained to provide the Domino's customer with an AMAZING experience. You will be takings orders, making and...
Sign-On Bonus Opportunity of up to $4,000* Pay Range: $45000 - $110000 / year Our Perks: Unlimited/Uncapped commission Lucrative incentive sales plans, bonuses and sales contests No Cold Calling-...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Customer Service Rep(07370) - 1869 Addison Ave. E - Starting at $10 an hour
- Twin Falls, ID
- 90+ days ago
- Twin Falls, ID
- 90+ days ago
Our Customer Service Representatives are expertly trained to provide the Domino's customer with an AMAZING experience....
Demographic Data for Twin Falls, ID
Moving to Twin Falls, ID? Find some basic demographic data about Twin Falls, ID below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Twin Falls, ID
Highest Education Level
Customer Service Representatives in Twin Falls, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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