Customer Service Representative Jobs in Idaho

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 139 Jobs

Bilingual Customer Service Specialist (Spanish)

  • Kuna, ID
  • 7 days ago
  • Kuna, ID
  • 7 days ago

Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....

Customer Service Representative

  • Boise, ID
  • 1 hour ago
  • Boise, ID
  • 1 hour ago

We are looking to add a Customer Service Representative to our team at Escape the Crate Boise!...

Customer Service & Accounting Specialist

  • Rupert, ID
  • 1 hour ago
  • Rupert, ID
  • 1 hour ago

Come MEAT Us! Join the Agri Beef team, where our talented people are the foundation of our success. We produce world-renowned Snake River Farms and Double R Ranch beef, which are coveted by top...

Amazon Locker+ Customer Service Associate $3,000 Sign On Bonus

  • Swan Valley, ID
  • 1 hour ago
  • Swan Valley, ID
  • 1 hour ago

Amazon Locker+ Customer Returns Associate Job Overview Youre on your way to joining the dedicated team at Amazon that makes the return and pickup of packages convenient for our customers at our...

Customer Service Associate (nomnom Main Part-Tim

  • Moscow, ID
  • 4 hours ago
  • Moscow, ID
  • 4 hours ago

at Par Pacific in Moscow, Idaho, United States Job Description nomnom Customer Service Associate Salary Range: $16.80-$20.50 Hourly $3.00 shift differential eligibility Work Location: 340 N Main...

Customer Service Representative - Patient Registration

  • Burley, ID
  • 10 hours ago
  • Burley, ID
  • 10 hours ago

As our Customer Service Representative, youll work to help our patients check into the hospital....

P/T Customer Service Representative

  • ID
  • 13 hours ago
  • ID
  • 13 hours ago

North Idaho College's Workforce Training Center is looking for a part-time Customer Service Representative who's ready to make an impact-one student at a time....

Customer Service Branch Associate II - Automotive Finishes

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate...

Pharmacy Customer Service Associate

  • Hayden, ID
  • 1 day ago
  • Hayden, ID
  • 1 day ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Relations Specialist

  • ID
  • 1 day ago
  • ID
  • 1 day ago

Join a dynamic and growing team dedicated to simplifying home improvement and delivering top-tier customer support across multiple channels. This is a full-time, remote opportunity for residents...

Remote Work

Contact Center Customer Service Representative

  • Garden City, ID
  • 1 day ago
  • Garden City, ID
  • 1 day ago

Now that you know more about being a Contact Center Customer Service Representative on our team, we hope you'll join us....

Are you are looking for an opportunity to make a difference in the lives of others? If so, consider a full-time Customer Support Specialist position with Liberty Healthcare. With Liberty, you will...

Customer Service Representative

  • Ammon, ID
  • 1 day ago
  • Ammon, ID
  • 1 day ago

Our eCommerce Customer Support Representative acts as a point of contact for all online customers and provides world-class customer service via phone, chat, and email. This position combines data...

Customer Service Representative

  • Idaho Falls, ID
  • 1 day ago
  • Idaho Falls, ID
  • 1 day ago

QCHI / LendNation is an Equal Opportunity Employer Customer Service Representative...

Customer Service Rep

  • Boise, ID
  • 1 day ago
  • Boise, ID
  • 1 day ago

at CAI in Boise, Idaho, United States Job Description Job ID Number R5163 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Customer Service Representative...

Demographic Data for Idaho

Moving to Idaho? Find some basic demographic data about Idaho below.


Local
National
1,838,341
54,363

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles


Salary for Customer Service Representative Jobs in Idaho

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Idaho offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Idaho
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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