Customer Service Representative Jobs in Idaho
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Advisor, Remote $17.31 per hour + Performance Based Bonuses Full Time Schedules Between the Hours of 7am - 12am CST Health Benefits Start Day One! Are you a problem-solver who...
Remote WorkWaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Retail Sales Associate - Customer Service Lead
- Coeur d Alene, ID
- 7 hours ago
- Coeur d Alene, ID
- 7 hours ago
Company DescriptionTo tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We do what we love, and love what we do because we're passionate. We're...
General Summary As a Family Dollar Customer Service Representative you will be responsible for providing exceptional service to our customers....
Central District Health (CDH) is currently recruiting for a motivated Customer Service Representative 2 to join our dedicated group of public health professionals supporting our programs in our McCall...
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
Service Representative....
Ability to complete training as a Customer Service Representative with Moda Health....
The principal function of an employee in this class is to provide effective customer service, process accounts receivable, answer phones, process invoices and bills and prepare semi-monthly...
at Wilson Language Training in Boise, Idaho, United States Job Description Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are committed...
at Home Depot in Coeur D Alene, Idaho, United States Job Description Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out...
Remote Customer Service Representative....
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Demographic Data for Idaho
Moving to Idaho? Find some basic demographic data about Idaho below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Idaho
Highest Education Level
Customer Service Representatives in Idaho offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
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