Customer Service Representative Jobs in Idaho Falls, ID
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Support Representative What is Stukent? Stukent is a digital courseware provider focused on producing first-in-the-world simulations and etextbooks to hundreds of thousands of students...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Swings Customer Service Operator
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 14 days ago
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 14 days ago
Customer Service Alarm Operator Rexburg, ID Who We Are: Becklar is one of the fastest-growing alarm monitoring companies in the nation, located in Rexburg, Idaho near BYU-Idaho. Our mission is to...
Bilingual Customer Service Part Time $15.90/hr
- Idaho Falls, ID (20 miles from Idaho Falls, ID)
- 17 days ago
- Idaho Falls, ID (20 miles from Idaho Falls, ID)
- 17 days ago
Company Profile At Melaleuca, our mission is ' to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the...
Product Store Customer Service Specialist - Part Time
- Idaho Falls, ID
- 21 days ago
- Idaho Falls, ID
- 21 days ago
Company Profile "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals"Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we...
English Customer Service - Full Time ($14.40)
- Idaho Falls, ID
- 21 days ago
- Idaho Falls, ID
- 21 days ago
Company Profile "Enhancing the Lives of Those We Touch by Helping People Reach Their Goals" Melaleuca has firmly supported this mission statement since our humble beginning in 1985. Everything we...
Req ID: 452835 Address: 6737 South 45th West Idaho Falls, ID, 83402 Benefits: * Fuel Your Growth with Love's - company funded tuition assistance program * Paid Time Off * Flexible Scheduling *...
Customer Service Representative
- Ammon, ID (6 miles from Idaho Falls, ID)
- 30+ days ago
- Ammon, ID (6 miles from Idaho Falls, ID)
- 30+ days ago
Our eCommerce Customer Support Representative acts as a point of contact for all online customers and provides world-class customer service via phone, chat, and email. This position combines data...
Service Representative to join our team!...
Bilingual Customer Service Full Time $15.90/hr
- Idaho Falls, ID
- 30+ days ago
- Idaho Falls, ID
- 30+ days ago
Company Profile At Melaleuca, our mission is 'to enhance the lives of those we touch by helping people reach their goals'. Everything we accomplish is done with an eye toward promoting the...
The Customer Service Representative serves as the front line to our customers placing meal orders....
Remote WorkFrench Customer Service $16.40/hr (In Office Only)
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 30+ days ago
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 30+ days ago
Company Profile At Melaleuca, our mission is to enhance the lives of those we touch by helping people reach their goals. Everything we accomplish is done with an eye toward promoting the physical,...
Location: 1091 Northgate Mile, Idaho Falls, Idaho 83401 United States of America Have you ever wished the open road could be your office? If so, then consider becoming U-Haul Companys newest U-Box...
Customer Service Rep(07391) - 155 W. Main #1
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 90+ days ago
- Rexburg, ID (19 miles from Idaho Falls, ID)
- 90+ days ago
Company Description Job Description About the Job This is the perfect job for happy, hardworking individuals with great people skills. We are looking for people who have pep in their step. We want...
Demographic Data for Idaho Falls, ID
Moving to Idaho Falls, ID? Find some basic demographic data about Idaho Falls, ID below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Idaho Falls, ID
Highest Education Level
Customer Service Representatives in Idaho Falls, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Energetic
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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