Customer Service Representative Jobs in Hayden, ID

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 16 Jobs

Customer Service Associate

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 14 hours ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 14 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Pharmacy Customer Service Associate

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 14 hours ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 14 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Retail Sales Associate - Customer Service Lead

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 1 day ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 1 day ago

North 40 Outfitters Retail Sales Associate - Customer Service Lead in Coeur d'Alene , Idaho To tell the story of North 40 Outfitters is to tell a success story of the people of the Northwest. We...

Accounting Specialist/Utility Customer Service

  • Post Falls, ID (17 miles from Hayden, ID)
  • 2 days ago
  • Post Falls, ID (17 miles from Hayden, ID)
  • 2 days ago

The principal function of an employee in this class is to provide effective customer service, process accounts receivable, answer phones, process invoices and bills and prepare semi-monthly...

Customer Service/Sales

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 2 days ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 2 days ago

at Home Depot in Coeur D Alene, Idaho, United States Job Description Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out...

Customer Service Representative, Medical Store

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 8 days ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 8 days ago

The Medical Store Customer Service Representative is responsible for serving walk-in customers and phone-in customers....

Customer Service Rep(07321) - 50 W. Neider Ave

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 10 days ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 10 days ago

Company DescriptionDomino's in Coeur d'Alene is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits...

Zone Store Customer Service Specialist

  • Hayden, ID
  • 21 days ago
  • Hayden, ID
  • 21 days ago

at Sherwin Williams in Hayden, Idaho, United States Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and...

Retail Customer Service Associate

  • Post Falls, ID (17 miles from Hayden, ID)
  • 30+ days ago
  • Post Falls, ID (17 miles from Hayden, ID)
  • 30+ days ago

at FedEx Office and Print Services Inc in Post Falls, Idaho, United States Job Description POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all...

Customer Success Specialist - DOPL

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 30+ days ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 30+ days ago

at Idaho Division of Human Resources in Coeur d'Alene, United States Job Description Customer Success Specialist DOPL Posting Begin Date: 2025/01/30 Posting End Date: 2025/04/30 Category:...

Customer Service Representative

  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 30+ days ago
  • Coeur d Alene, ID (13 miles from Hayden, ID)
  • 30+ days ago

The Customer Service Representative serves as the front line to our customers placing meal orders....

Remote Work

Footwear Team Lead

  • Post Falls, ID (17 miles from Hayden, ID)
  • 45+ days ago
  • Post Falls, ID (17 miles from Hayden, ID)
  • 45+ days ago

POSITION SUMMARY: Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include:...

Customer Service Rep(07324) - 3904 E Mullan Ave

  • Post Falls, ID (17 miles from Hayden, ID)
  • 60+ days ago
  • Post Falls, ID (17 miles from Hayden, ID)
  • 60+ days ago

Company Description Dominos in Post Falls is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...

Customer Service Rep(07318) - 15640 W. Hwy 41

  • Rathdrum, ID (14 miles from Hayden, ID)
  • 60+ days ago
  • Rathdrum, ID (14 miles from Hayden, ID)
  • 60+ days ago

Company Description Dominos in Rathdrum is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...

Customer Service Rep(07317) - 9020 Hess St

  • Hayden, ID
  • 60+ days ago
  • Hayden, ID
  • 60+ days ago

Company Description Dominos in Hayden is looking for great people who want to make some good dough. The main requirement is to have fun and help your team where it is needed. For benefits all...

Demographic Data for Hayden, ID

Moving to Hayden, ID? Find some basic demographic data about Hayden, ID below.


Local
National
23,157
885
Medium

Customer Service Representative Online Courses and Training Opportunities

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Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Omnichannel for Customer Service
With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Hayden, ID

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Hayden, ID offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Hayden, ID
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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