Customer Service Representative Jobs in Caldwell, ID
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Store Customer Service Specialist-Zone
- Eagle, ID (14 miles from Caldwell, ID)
- 7 hours ago
- Eagle, ID (14 miles from Caldwell, ID)
- 7 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Nampa, ID (5 miles from Caldwell, ID)
- 10 hours ago
- Nampa, ID (5 miles from Caldwell, ID)
- 10 hours ago
WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....
Customer Service - Self Storage Manager
- Boise, ID (22 miles from Caldwell, ID)
- 19 hours ago
- Boise, ID (22 miles from Caldwell, ID)
- 19 hours ago
Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...
Customer Service Representative
- Boise, ID (22 miles from Caldwell, ID)
- 20 hours ago
- Boise, ID (22 miles from Caldwell, ID)
- 20 hours ago
Service Representative....
Customer Service Representative (Health Navigator)
- Boise, ID (22 miles from Caldwell, ID)
- 1 day ago
- Boise, ID (22 miles from Caldwell, ID)
- 1 day ago
Ability to complete training as a Customer Service Representative with Moda Health....
- Boise, ID (22 miles from Caldwell, ID)
- 1 day ago
- Boise, ID (22 miles from Caldwell, ID)
- 1 day ago
at Wilson Language Training in Boise, Idaho, United States Job Description Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are committed...
Customer Service Representative
- Boise, ID (22 miles from Caldwell, ID)
- 2 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 2 days ago
Remote Customer Service Representative....
Customer Service Delivery Advocate
- Meridian, ID (13 miles from Caldwell, ID)
- 2 days ago
- Meridian, ID (13 miles from Caldwell, ID)
- 2 days ago
We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...
Customer Service Associate - Temporary
- Meridian, ID (13 miles from Caldwell, ID)
- 2 days ago
- Meridian, ID (13 miles from Caldwell, ID)
- 2 days ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Support Representative
- Boise, ID (22 miles from Caldwell, ID)
- 2 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 2 days ago
Job Description: Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All...
Veterinary Client Service Representative
- Garden City, ID (20 miles from Caldwell, ID)
- 2 days ago
- Garden City, ID (20 miles from Caldwell, ID)
- 2 days ago
WestVet, a MedVet partner, is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like...
- Boise, ID (22 miles from Caldwell, ID)
- 3 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 3 days ago
at Windstream Communications in Boise, Idaho, United States Job Description Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and...
Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)
- Boise, ID (22 miles from Caldwell, ID)
- 3 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 3 days ago
Collaboration Opportunities: + Team Leads work directly with our Supervisors and Customer Service Representatives (CSRs) to assist with providing support to health plan members, providers and/or their...
Route Sales and Customer Service Driver - Boise, Idaho
- Boise, ID (22 miles from Caldwell, ID)
- 3 days ago
- Boise, ID (22 miles from Caldwell, ID)
- 3 days ago
Come work at New System Laundry, a Pacific Northwest leader in our industry. We are looking to hire an experienced Route Sales and Customer Service Driver to help us keep growing. If you're...
Customer Service Representative
- Meridian, ID (13 miles from Caldwell, ID)
- 4 days ago
- Meridian, ID (13 miles from Caldwell, ID)
- 4 days ago
Nearest Major Market: Boise Nearest Secondary Market: Meridian Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "...
Demographic Data for Caldwell, ID
Moving to Caldwell, ID? Find some basic demographic data about Caldwell, ID below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Caldwell, ID
Highest Education Level
Customer Service Representatives in Caldwell, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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