Customer Service Representative Jobs in Caldwell, ID

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 87 Jobs

Store Customer Service Specialist-Zone

  • Eagle, ID (14 miles from Caldwell, ID)
  • 7 hours ago
  • Eagle, ID (14 miles from Caldwell, ID)
  • 7 hours ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Customer Service Representative

  • Nampa, ID (5 miles from Caldwell, ID)
  • 10 hours ago
  • Nampa, ID (5 miles from Caldwell, ID)
  • 10 hours ago

WaFd Bank is hiring a Customer Service Representative (CSR). WaFd Bank has been a financial leader for over a century, and now serves consumers and business clients across nine Western states....

Customer Service - Self Storage Manager

  • Boise, ID (22 miles from Caldwell, ID)
  • 19 hours ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 19 hours ago

Job Description Our Property Managers get to work independently at multiple locations; spending time both inside and outside We assess customer storage needs and make suggestions, including...

Customer Service Representative

  • Boise, ID (22 miles from Caldwell, ID)
  • 20 hours ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 20 hours ago

Service Representative....

Customer Service Representative (Health Navigator)

  • Boise, ID (22 miles from Caldwell, ID)
  • 1 day ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 1 day ago

Ability to complete training as a Customer Service Representative with Moda Health....

Customer Success Specialist

  • Boise, ID (22 miles from Caldwell, ID)
  • 1 day ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 1 day ago

at Wilson Language Training in Boise, Idaho, United States Job Description Customer Success Specialist Department: Customer Experience Location: Here at Wilson Language Training, we are committed...

Customer Service Representative

  • Boise, ID (22 miles from Caldwell, ID)
  • 2 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 2 days ago

Remote Customer Service Representative....

Customer Service Delivery Advocate

  • Meridian, ID (13 miles from Caldwell, ID)
  • 2 days ago
  • Meridian, ID (13 miles from Caldwell, ID)
  • 2 days ago

We're looking for Customer Advocates with at least 2 years of customer-facing experience to build an exciting career at Carvana - the fastest-growing used automotive retailer in U.S. history and...

Customer Service Associate - Temporary

  • Meridian, ID (13 miles from Caldwell, ID)
  • 2 days ago
  • Meridian, ID (13 miles from Caldwell, ID)
  • 2 days ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Support Representative

  • Boise, ID (22 miles from Caldwell, ID)
  • 2 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 2 days ago

Job Description: Looking for a way to make an impact and help people? Join PacificSource and help our members access quality, affordable care! PacificSource is an equal opportunity employer. All...

Veterinary Client Service Representative

  • Garden City, ID (20 miles from Caldwell, ID)
  • 2 days ago
  • Garden City, ID (20 miles from Caldwell, ID)
  • 2 days ago

WestVet, a MedVet partner, is a fast-growing Emergency and Specialty provider with practices nationwide. We help our patients receive advanced medical treatments and innovations. Things like...

Analyst II-Customer Service

  • Boise, ID (22 miles from Caldwell, ID)
  • 3 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 3 days ago

at Windstream Communications in Boise, Idaho, United States Job Description Kinetic is a premier internet solutions provider on a mission to deliver ultra-fast, reliable internet to consumers and...

Team Lead, Customer Service (Must Have Prior Pharmacy & Medical Benefits Knowledge)

  • Boise, ID (22 miles from Caldwell, ID)
  • 3 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 3 days ago

Collaboration Opportunities: + Team Leads work directly with our Supervisors and Customer Service Representatives (CSRs) to assist with providing support to health plan members, providers and/or their...

Route Sales and Customer Service Driver - Boise, Idaho

  • Boise, ID (22 miles from Caldwell, ID)
  • 3 days ago
  • Boise, ID (22 miles from Caldwell, ID)
  • 3 days ago

Come work at New System Laundry, a Pacific Northwest leader in our industry. We are looking to hire an experienced Route Sales and Customer Service Driver to help us keep growing. If you're...

Customer Service Representative

  • Meridian, ID (13 miles from Caldwell, ID)
  • 4 days ago
  • Meridian, ID (13 miles from Caldwell, ID)
  • 4 days ago

Nearest Major Market: Boise Nearest Secondary Market: Meridian Job Segment: Customer Service Representative, Data Entry, Clerical, Customer Service, Administrative Apply now "...

Demographic Data for Caldwell, ID

Moving to Caldwell, ID? Find some basic demographic data about Caldwell, ID below.


Local
National
74,585
1,617
Medium

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...

Title Synonyms

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Salary for Customer Service Representative Jobs in Caldwell, ID

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Caldwell, ID offer the following education background
Bachelor's Degree
30.8%
High School or GED
27.4%
Associate's Degree
16.1%
Vocational Degree or Certification
12.9%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Caldwell, ID
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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