Customer Service Representative Jobs in Boise, ID
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Bilingual Customer Service Specialist (Spanish)
- Kuna, ID (15 miles from Boise, ID)
- 8 days ago
- Kuna, ID (15 miles from Boise, ID)
- 8 days ago
Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions....
at Wolters Kluwer in Boise, Idaho, United States Job Description We are currently seeking dynamic Customer Service Representative to join our growing teams across the country....
Customer Services Representative - WLb9HdhNPyHD-3294 at Bucher & Christian Consulting, Inc. dba BCforward in Boise, Idaho, United States Job Description Customer Services Representative BCforward is...
Customer Service Branch Associate II - Automotive Finishes Sherwin-Williams - 3.8 Boise, ID Job Details Full-time $15.91 - $20.30 an hour 13 hours ago Qualifications Sales Customer service High...
Customer Service/Sales Associate - Full Time - Hiring Immediately
- Boise, ID
- 1 day ago
- Boise, ID
- 1 day ago
Customer Service/Sales Associate - Full Time - Hiring Immediately! Growing national company! Immediate opening! Great pay & training! Servers/bartenders, wireless/mobile, retail commission sales,...
at Sherwin Williams in Boise, Idaho, United States Job Description This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This...
We are looking to add a Customer Service Representative to our team at Escape the Crate Boise!...
Customer Service Branch Associate II - Automotive Finishes
- Boise, ID
- 2 days ago
- Boise, ID
- 2 days ago
This position is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and operate...
Contact Center Customer Service Representative
- Garden City, ID (3 miles from Boise, ID)
- 3 days ago
- Garden City, ID (3 miles from Boise, ID)
- 3 days ago
Now that you know more about being a Contact Center Customer Service Representative on our team, we hope you'll join us....
at CAI in Boise, Idaho, United States Job Description Job ID Number R5163 Employment Type Full time Worksite Flexibility Remote Job Summary We are looking for a motivated Customer Service Representative...
Qualifications Heres What You Need + Requires a high school diploma or GED + Prior call center experience is a plus + Must be able to pass a background check....
Administrative Customer Service Customer Service Representative Boise, ID Customer Service Representative, Boise, ID CUSTOMER SERVICES REPRESENTATIVE BCforward Boise, ID (Onsite) Contractor Job Details...
Customer Service Associate / Outfitter
- Meridian, ID (10 miles from Boise, ID)
- 5 days ago
- Meridian, ID (10 miles from Boise, ID)
- 5 days ago
Description Join the Sportsman's Warehouse Team! Position: Customer Service Associate / Outfitter At Sportsman's Warehouse, we're more than a team; we're a community dedicated to the thrill of the...
Pay rate: $21.00 per hour Bonus eligible: No Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being. Medical, dental and vision coverage Paid...
at GCG in Boise, Idaho, United States Job Description Overview GCGs Connectivity & Power Solutions ( CPS ) division is currently seeking an E-Commerce Customer Support Specialist to join our...
Remote WorkDemographic Data for Boise, ID
Moving to Boise, ID? Find some basic demographic data about Boise, ID below.
Customer Service Representative Online Courses and Training Opportunities
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Salary for Customer Service Representative Jobs in Boise, ID
Highest Education Level
Customer Service Representatives in Boise, ID offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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