Customer Service Representative Jobs in Pearl Harbor, HI

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 112 Jobs

Customer Care Specialist

Pearl City, HI (4 miles from Pearl Harbor, HI)
1 day ago

Pearl City, HI (4 miles from Pearl Harbor, HI)
1 day ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Customer Service Representative

Aiea, HI (4 miles from Pearl Harbor, HI)
2 days ago

Aiea, HI (4 miles from Pearl Harbor, HI)
2 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Part Time Store Customer Service Specialist

Waipahu, HI (6 miles from Pearl Harbor, HI)
12 days ago

Waipahu, HI (6 miles from Pearl Harbor, HI)
12 days ago

This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...

Call Center Representative

Fort Shafter, HI (4 miles from Pearl Harbor, HI)
18 days ago

Fort Shafter, HI (4 miles from Pearl Harbor, HI)
18 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Emergency Dispatch

Aiea, HI (4 miles from Pearl Harbor, HI)
18 days ago

Aiea, HI (4 miles from Pearl Harbor, HI)
18 days ago

Securitas Technology, part of Securitas, is a world-leading provider of integrated security solutions that protect, connect and optimize businesses of all types and sizes. More than 13,000...

Dental Customer Service Rep Start NEXT WEEK!

Honolulu, HI (6 miles from Pearl Harbor, HI)
14 hours ago

Honolulu, HI (6 miles from Pearl Harbor, HI)
14 hours ago

TEKsystems Dental Customer Service Rep Start NEXT WEEK! in Honolulu , Hawaii Providing introductory information to prospective and new customers Ensuring that consumers are satisfied with products...

Automotive Service Adviser / Customer Service

Kapolei, HI (8 miles from Pearl Harbor, HI)
1 day ago

Kapolei, HI (8 miles from Pearl Harbor, HI)
1 day ago

Join Our Team as a Service Adviser! Are you passionate about cars and customer service? Do you thrive in a fast-paced environment and enjoy solving problems? If so, we have the perfect opportunity...

Customer Service Test Center Administrator

Honolulu, HI (6 miles from Pearl Harbor, HI)
1 day ago

Honolulu, HI (6 miles from Pearl Harbor, HI)
1 day ago

JOB TITLE: Customer Service Test Center Administrator REPORTS TO: Customer Service Test Center Manager DEPARTMENT: Test Center LOCATION: Honolulu, HI TEST CENTER ADDRESS: 1003 Bishop St #480...

Customer Service Representative

Honolulu, HI (6 miles from Pearl Harbor, HI)
1 day ago

Honolulu, HI (6 miles from Pearl Harbor, HI)
1 day ago

Job Summary: We are now hiring a dedicated Customer Service Representative to join our client's dental service team in Honolulu....

Customer Service Assistant

Honolulu, HI (6 miles from Pearl Harbor, HI)
1 day ago

Honolulu, HI (6 miles from Pearl Harbor, HI)
1 day ago

Performs variety of clerical and cashier duties pertaining to servicing gift shop customers and maintaining financial records of gift shop revenue. Essential Responsibilities: Services customers....

Retail Customer Service Associate

Honolulu, HI (6 miles from Pearl Harbor, HI)
1 day ago

Honolulu, HI (6 miles from Pearl Harbor, HI)
1 day ago

POSITION SUMMARY: The Store Consultant consistently delivers a positive customer experience to all customers, utilizing consultative skills to anticipate customer needs, suggest alternatives and...

Crew Member - Cooks, Cashiers and Customer Service

Mililani, HI (6 miles from Pearl Harbor, HI)
1 day ago

Mililani, HI (6 miles from Pearl Harbor, HI)
1 day ago

Pay Range: $16 per hour - $22.4 per hour Within the range, individual pay is determined using various factors, including work location and experience. Overview Our Hourly Crewmembers understand...

Delivery Station Customer Service Associate

Honolulu, HI (6 miles from Pearl Harbor, HI)
1 day ago

Honolulu, HI (6 miles from Pearl Harbor, HI)
1 day ago

At Amazon, our mission is to be Earths most customer-centric company. To achieve this goal, we strive to exceed expectations by innovating and providing best-in-class customer support as we expand...

Customer Service / Lot Attendant

Honolulu, HI (6 miles from Pearl Harbor, HI)
2 days ago

Honolulu, HI (6 miles from Pearl Harbor, HI)
2 days ago

U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....

Customer Service Representative

Honolulu, HI (6 miles from Pearl Harbor, HI)
2 days ago

Honolulu, HI (6 miles from Pearl Harbor, HI)
2 days ago

Customer Service Representative TEKsystems - 3.8 Honolulu, HI Job Details Temporary $21 an hour 2 days ago Benefits Commuter assistance Health savings account AD&D insurance Disability insurance Health...

View all 112 jobs

Demographic Data for Pearl Harbor, HI

Moving to Pearl Harbor, HI? Find some basic demographic data about Pearl Harbor, HI below.

Median Age

Average Household Income

Home Value vs Household Income in Pearl Harbor, HI

Local

National

Total Population

1,455,118

Number of Businesses

32,170

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.

Service representative collaboration in Dynamics 365 Customer Service

Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...

Enhance service representative productivity and personalization in Omnichannel for Customer Service

With Omnichannel for Customer Service, organizations can offer support across multiple channels and can engage multiple customers simultaneously through dedicated sessions. This feature ensures...

Enhance representative productivity with Customer Service workspace

With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

Users interested in this job title also searched for the following job titles

Salary for Customer Service Representative Jobs in Pearl Harbor, HI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Pearl Harbor, HI offer the following education background

Bachelor's Degree

30.8%

High School or GED

27.4%

Associate's Degree

16.1%

Vocational Degree or Certification

12.9%

Master's Degree

7.9%

Some College

2.9%

Some High School

1.0%

Doctorate Degree

0.9%

Average Work Experience

Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Pearl Harbor, HI

1-2 years

42.9%

Less than 1 year

38.0%

None

6.9%

2-4 years

6.8%

4-6 years

4.1%

6-8 years

1.1%

8-10 years

0.2%

Qualifications / Skill Sets

The following top skills are often required or desired to land a Customer Service Representative position

In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!

Other Career Titles

Here are some other career titles that require similar skills

Customer Service Representative Related Career Advice Articles

How to Become a Customer Service Representative

Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.

Read article »

Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?

Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.

Read article »