Customer Service Representative Jobs in Kailua Kona, HI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Overview Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read...
Assistant Customer Service Manager FT - Office with an ocean view!
- Kailua Kona, HI
- 3 days ago
- Kailua Kona, HI
- 3 days ago
This role requires enthusiasm, attention to detail, adaptability, and a results-driven mindset to tackle challenges and drive success. The Customer Service Assistant Manager will offer support and...
Fair Wind Cruises- Customer Service Agent - PT
- Kailua Kona, HI
- 3 days ago
- Kailua Kona, HI
- 3 days ago
FAIR WIND CRUISES - Customer Service Agent - Part time Seeking a professional person with exceptional abilities in customer service. Ideal candidate is a person who is a team player and enjoys...
Customer Service Agent - Kona - Full Time (5k Sign-On Bonus)
- Kailua Kona, HI
- 4 days ago
- Kailua Kona, HI
- 4 days ago
Start your aviation career with Hawaiian Airlines at the Kona Airport! As a customer service agent with our Kona ‘ohana, you will: Earn $15.92 per hour with pay increases (in accordance with the...
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Associate (HELE Kaloko Part-Time)
- Kailua Kona, HI
- 30+ days ago
- Kailua Kona, HI
- 30+ days ago
Date: Apr 11, 2025 Location: Kailua-Kona (HELE Kaloko), HI, US, 96740 Job Function: Retail Requisition Number: 5228 Customer Service Associate (HELE Kaloko | Part-Time) HELE Customer Service...
From customer service representative to management, General Manager to Manager Corporate Operations or Franchisee, our stores offer a world of opportunity....
Are you looking to start or grow your career in finance? Hawaii's largest locally-owned financial services loan company is hiring! Pay range $15.00 - $18.20/hour. Why Join Us? Work-life balance &...
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Position is based out of Kailua-Kona. MUST BE CURRENTLY LIVING IN HAWAII Honsador has grown over the years to become the largest building materials supplier in Hawaii. The Company has operations...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative/Bank Teller
- Kailua Kona, HI
- 90+ days ago
- Kailua Kona, HI
- 90+ days ago
IN BRANCH ONLY Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing...
Demographic Data for Kailua Kona, HI
Moving to Kailua Kona, HI? Find some basic demographic data about Kailua Kona, HI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kailua Kona, HI
Highest Education Level
Customer Service Representatives in Kailua Kona, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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