Customer Service Representative Jobs in Kailua Kona, HI
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Job Description Position Purpose: Customer Service/Sales associates provide fast, friendly service by actively seeking out customers to assess their needs and provide assistance. These associates...
Sr. Customer Service Associate (HELE Kaloko Full-Time)
- Kailua Kona, HI
- 8 days ago
- Kailua Kona, HI
- 8 days ago
Date: Mar 3, 2025 Location: Kailua-Kona (HELE Kaloko), HI, US, 96740 Job Function: Retail Requisition Number: 5183 Sr. Customer Service Associate (HELE Kaloko | Full-Time) HELE Senior Customer...
The Part Time Customer Service Sales Associate consults with customers on their Hertz rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer...
Find additional career opportunities at careers.extraspace.com If you have experience in any of the following types of jobs, we encourage you to apply: Sales Associate, Customer Service Representative...
Position is based out of Kailua-Kona. MUST BE CURRENTLY LIVING IN HAWAII Honsador has grown over the years to become the largest building materials supplier in Hawaii. The Company has operations...
Back to results Customer Service Agent Branches & Operations Full-time Kailua-Kona, HI, United States Apply now Apply now Ready to elevate your customer service game? At SIXT, you'll be the star...
Customer Service Desk (Kailua Kona) KBXtreme 75-5591 Palani Road near Queen K Highway compensation: $16 + employment type: job title: Customer Service Desk KBXtreme offers bowling, a video arcade,...
Customer Service Associate (HELE Kailua-Kona Part-Time)
- Kailua Kona, HI
- 45+ days ago
- Kailua Kona, HI
- 45+ days ago
Date: Jan 24, 2025 Location: Kailua-Kona (HELE Kailua-Kona), HI, US, 96740 Job Function: Retail Requisition Number: 5097 Customer Service Associate (HELE Kailua-Kona | Part-Time) HELE Customer...
Customer Service Associate (HELE Kealakekua Part-Time)
- Kealakekua, HI (3 miles from Kailua Kona, HI)
- 45+ days ago
- Kealakekua, HI (3 miles from Kailua Kona, HI)
- 45+ days ago
Date: Jan 21, 2025 Location: Kealakekua (HELE Kealakekua), HI, US, 96750 Job Function: Retail Requisition Number: 5095 Customer Service Associate (HELE Kealakekua | Part-Time) HELE Customer...
Part Time Customer Service Delivery Driver
- Kailua Kona, HI
- 60+ days ago
- Kailua Kona, HI
- 60+ days ago
This position works closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. In this...
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Customer Service Representative/Bank Teller
- Kailua Kona, HI
- 90+ days ago
- Kailua Kona, HI
- 90+ days ago
IN BRANCH ONLY Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing...
Demographic Data for Kailua Kona, HI
Moving to Kailua Kona, HI? Find some basic demographic data about Kailua Kona, HI below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Kailua Kona, HI
Highest Education Level
Customer Service Representatives in Kailua Kona, HI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
Customer Service Representative Related Career Advice Articles
How to Become a Customer Service Representative
Wondering how to become a customer service representative? Discover what skills employers are looking for and get customer service rep resume tips to help you land the job.
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Live Chat Customer Service: Best Job Ever or Cold, Lonely Gig?
Customer service professionals are needed virtually everywhere, and as the way consumers and companies interact evolves with technology, so does the nature of customer service jobs. While in-person and telephone/call-center customer service positions aren’t going away any time soon or being completely replaced by robots (yet, anyway), there is a third career option if you’re tech savvy and enjoy solving customers’ problems: live chat agent jobs.
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