Customer Service Representative Jobs in Oakwood, GA

A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.

Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.

1-15 of 97 Jobs

Customer Service Representative

  • Johns Creek, GA (22 miles from Oakwood, GA)
  • 10 hours ago
  • Johns Creek, GA (22 miles from Oakwood, GA)
  • 10 hours ago

We are looking to add a Customer Service Representative to our team at It's a Dogs Life CORE RESPONSIBILITES (include but are not limited to): Supports Mission, Vision and Values of Destination Pet....

Medical Screener - Reception Technician (Customer Service)

  • Lawrenceville, GA (17 miles from Oakwood, GA)
  • 11 hours ago
  • Lawrenceville, GA (17 miles from Oakwood, GA)
  • 11 hours ago

The Opportunity Responsible for greeting donors at the plasma collection center and conducting a series of registration procedures to verify donor suitability for the plasma pheresis process. You...

B2b Customer Service Rep – Remote

  • Duluth, GA (21 miles from Oakwood, GA)
  • 13 hours ago
  • Duluth, GA (21 miles from Oakwood, GA)
  • 13 hours ago

Requirements 1 years of b2b experience (MUST HAVE) Call center experience preferred but not required Ethical behavior, strong drive, team player....

Remote Work

Client Service Specialist (Teller)

  • Buford, GA (10 miles from Oakwood, GA)
  • 16 hours ago
  • Buford, GA (10 miles from Oakwood, GA)
  • 16 hours ago

Scope Responsible for nurturing professional relationships with customers by engaging in meaningful conversations regarding their financial needs and goals, identifying referral opportunities, and...

Customer Service Associate

  • Johns Creek, GA (22 miles from Oakwood, GA)
  • 20 hours ago
  • Johns Creek, GA (22 miles from Oakwood, GA)
  • 20 hours ago

Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....

Customer Service Engineer

  • Duluth, GA (21 miles from Oakwood, GA)
  • 2 days ago
  • Duluth, GA (21 miles from Oakwood, GA)
  • 2 days ago

DataPath is a global leader in satellite-based communications solutions that solve our customers toughest communications challenges in urgent time frames and under extreme conditions.We specialize...

Part-Time Customer Service Representative

  • Lawrenceville, GA (17 miles from Oakwood, GA)
  • 4 days ago
  • Lawrenceville, GA (17 miles from Oakwood, GA)
  • 4 days ago

We at Sheltair are committed to excellence — a philosophy that can be seen in everything we do. Because of our heritage in the construction and aviation industry, we understand the importance of...

Customer Service Hiring Event

  • Statham, GA (20 miles from Oakwood, GA)
  • 4 days ago
  • Statham, GA (20 miles from Oakwood, GA)
  • 4 days ago

Location: Braselton, GA Positions: Customer Service Representative English and Bilingual Spanish openings!...

Client Service Associate

  • Suwanee, GA (16 miles from Oakwood, GA)
  • 4 days ago
  • Suwanee, GA (16 miles from Oakwood, GA)
  • 4 days ago

At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency....

Customer Service Event Specialist

  • Gainesville, GA (9 miles from Oakwood, GA)
  • 5 days ago
  • Gainesville, GA (9 miles from Oakwood, GA)
  • 5 days ago

The customer service representative will aid our sales and marketing division to meet directly with consumers and identify their needs....

Customer Service Representative Job Gainesville, GA

  • Gainesville, GA (9 miles from Oakwood, GA)
  • 5 days ago
  • Gainesville, GA (9 miles from Oakwood, GA)
  • 5 days ago

Apply for FYZICALs Customer Service Representative job opening today!...

General Clerk III - Customer Service Call Center

  • Cumming, GA (20 miles from Oakwood, GA)
  • 5 days ago
  • Cumming, GA (20 miles from Oakwood, GA)
  • 5 days ago

Sawnee EMC is seeking a General Clerk III - Customer Service to assist in a high-volume call center. Requires high school diploma or equivalency; Customer Service experience, computer proficiency,...

Financial Technician I - Licensing/Customer Service

  • Gainesville, GA (9 miles from Oakwood, GA)
  • 6 days ago
  • Gainesville, GA (9 miles from Oakwood, GA)
  • 6 days ago

Performs a variety of highly responsible, confidential, bookkeeping and administrative tasks, for the Financial Services Department as a whole but primarily maintains business/occupational tax,...

Customer Service Representative (Sr. Loan Consultant)

  • Lawrenceville, GA (17 miles from Oakwood, GA)
  • 6 days ago
  • Lawrenceville, GA (17 miles from Oakwood, GA)
  • 6 days ago

At Lendmark Financial Services, we believe the success of our company is specifically attributable to the quality of our employees and their commitment to our customers. We value each customer and...

Customer Service Representative Job

  • Gainesville, GA (9 miles from Oakwood, GA)
  • 7 days ago
  • Gainesville, GA (9 miles from Oakwood, GA)
  • 7 days ago

Apply for FYZICAL's Customer Service Representative job opening today!...

Demographic Data for Oakwood, GA

Moving to Oakwood, GA? Find some basic demographic data about Oakwood, GA below.


Local
National
10,712,033
252,498

Customer Service Representative Online Courses and Training Opportunities

iHireCustomerService curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Service representative collaboration in Dynamics 365 Customer Service
Dynamics 365 Customer Service includes multiple collaboration features to help representatives identify experts. It also helps representatives engage with and set up meetings with their peers in...
Enhance service representative productivity and personalization in Customer Service Hub
Learn how to configure historical information and communication tools to help your service representatives be more productive. This module explains how to: Learn about the timeline control and how...
Enhance representative productivity with Customer Service workspace
With Customer Service workspace, you can ensure that representatives are equipped with the core customer service capabilities that they are accustomed to using with the Customer Service Hub app....

Title Synonyms

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Salary for Customer Service Representative Jobs in Oakwood, GA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHireCustomerService research efforts.

Highest Education Level

Customer Service Representatives in Oakwood, GA offer the following education background
Bachelor's Degree
30.9%
High School or GED
27.3%
Associate's Degree
16.1%
Vocational Degree or Certification
13.0%
Master's Degree
7.9%
Some College
2.9%
Some High School
1.0%
Doctorate Degree
0.9%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Representatives in Oakwood, GA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills



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