Customer Service Representative Jobs in Duluth, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Roswell, GA (13 miles from Duluth, GA)
- 4 days ago
- Roswell, GA (13 miles from Duluth, GA)
- 4 days ago
Yep, that's just another day in the life of a Customer Service Representative at Arrow Exterminators!...
Flexible Customer Service Associate
- Atlanta, GA (21 miles from Duluth, GA)
- 45+ days ago
- Atlanta, GA (21 miles from Duluth, GA)
- 45+ days ago
The Flexible Customer Service Associate consults with customers on their rental. Maximizing revenue opportunities by actively offering products and services and overcoming customer objections....
- Norcross, GA (4 miles from Duluth, GA)
- 4 hours ago
- Norcross, GA (4 miles from Duluth, GA)
- 4 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Store Customer Service Specialist
- Alpharetta, GA (12 miles from Duluth, GA)
- 5 hours ago
- Alpharetta, GA (12 miles from Duluth, GA)
- 5 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Atlanta, GA (18 miles from Duluth, GA)
- 5 hours ago
- Atlanta, GA (18 miles from Duluth, GA)
- 5 hours ago
Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We...
Customer Service Associate - Temporary
- Lawrenceville, GA (9 miles from Duluth, GA)
- 5 hours ago
- Lawrenceville, GA (9 miles from Duluth, GA)
- 5 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Pharmacy Customer Service Associate
- Loganville, GA (19 miles from Duluth, GA)
- 5 hours ago
- Loganville, GA (19 miles from Duluth, GA)
- 5 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
- Lawrenceville, GA (9 miles from Duluth, GA)
- 7 hours ago
- Lawrenceville, GA (9 miles from Duluth, GA)
- 7 hours ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
- Lawrenceville, GA (9 miles from Duluth, GA)
- 7 hours ago
- Lawrenceville, GA (9 miles from Duluth, GA)
- 7 hours ago
As the team at Zaxby's expands, we're saving a seat for you! To our guests, Zaxby's is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To...
Shuttle driver/customer service agent
- Atlanta, GA (21 miles from Duluth, GA)
- 8 hours ago
- Atlanta, GA (21 miles from Duluth, GA)
- 8 hours ago
**** Great driving record and work history needed for hire- Need regular license-Teck savvy, **** $ 22 hourly pay-hour days-35-40-hour week a week-working with autonomous vehicles-no touch freight...
Customer Service Representative
- Braselton, GA (22 miles from Duluth, GA)
- 8 hours ago
- Braselton, GA (22 miles from Duluth, GA)
- 8 hours ago
Responsible for learning procedural, policy and system enhancements and adapting to changes as they occur Job Requirements REQUIREMENTS: Must have prior call center experience....
Customer Service Rep Expert - Temp To Hire
- Alpharetta, GA (12 miles from Duluth, GA)
- 8 hours ago
- Alpharetta, GA (12 miles from Duluth, GA)
- 8 hours ago
MUST HAVES - A bachelors degree in any field and a minimum of 2 yrs call center experience....
- Decatur, GA (17 miles from Duluth, GA)
- 13 hours ago
- Decatur, GA (17 miles from Duluth, GA)
- 13 hours ago
Must Haves: Basic computer skills - Understanding of Microsoft Office Suite 2-5+ years of Customer Service experience and/or Sales experience Organized, reliable, & meet deadlines Strong written...
- Sandy Springs, GA (14 miles from Duluth, GA)
- 15 hours ago
- Sandy Springs, GA (14 miles from Duluth, GA)
- 15 hours ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Full Time - Customer Service Associate - Tool Rental - Closing
- Smyrna, GA (21 miles from Duluth, GA)
- 16 hours ago
- Smyrna, GA (21 miles from Duluth, GA)
- 16 hours ago
Your Impact at Lowe's As a Customer Service Associate, you combine top-notch customer service skills with genuine care for people to help customers feel comfortable while shopping at Lowe's. This...
Demographic Data for Duluth, GA
Moving to Duluth, GA? Find some basic demographic data about Duluth, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Duluth, GA
Highest Education Level
Customer Service Representatives in Duluth, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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