Customer Service Representative Jobs in Cumming, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Tech Expert BGCO-Tech Customer Service
- Alpharetta, GA (12 miles from Cumming, GA)
- 7 hours ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 7 hours ago
When you join Verizon** You want more out of a career. A place to share your ideas freely - even if they're daring or different. Where the true you can learn, grow, and thrive. At Verizon, we...
- Norcross, GA (24 miles from Cumming, GA)
- 10 hours ago
- Norcross, GA (24 miles from Cumming, GA)
- 10 hours ago
Description AdaptHealth Opportunity - Apply Today! At AdaptHealth we offer full-service home medical equipment products and services to empower patients to live their best lives - out of the...
Customer Account Representative
- Roswell, GA (19 miles from Cumming, GA)
- 11 hours ago
- Roswell, GA (19 miles from Cumming, GA)
- 11 hours ago
Ready to do your best work? Interested in a minimum starting hourly rate of $14.45 per hour - $17 per hour? Why should I apply in just a few clicks? Paid Time Off and Sunday Off -- We are Closed!...
- Roswell, GA (19 miles from Cumming, GA)
- 23 hours ago
- Roswell, GA (19 miles from Cumming, GA)
- 23 hours ago
Location: Braselton, GA Positions: Customer Service Representative English and Bilingual Spanish openings!...
- Suwanee, GA (15 miles from Cumming, GA)
- 1 day ago
- Suwanee, GA (15 miles from Cumming, GA)
- 1 day ago
At Jackson Hewitt, and its Franchisees, we provide an invaluable service in guiding our clients through the tax codes, rules, and processes. We do this with integrity, quality, and consistency....
Customer Service Representative
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
dedicated Customer Service Representative to join our team....
Client Service Associate - Japanese Speaking Overnight Shift (Alpharetta, GA or Sandy, UT)
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
Are you an experienced customer service professional, looking to jumpstart your career in the financial sector? Are you a team player, looking to work with, learn from and grow within a...
Customer Service Associate - Morning Shift
- Woodstock, GA (19 miles from Cumming, GA)
- 1 day ago
- Woodstock, GA (19 miles from Cumming, GA)
- 1 day ago
Starting hiring pay at: $15 As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great...
Customer Service Branch Associate / Delivery Driver - Automotive Finishes
- Norcross, GA (24 miles from Cumming, GA)
- 1 day ago
- Norcross, GA (24 miles from Cumming, GA)
- 1 day ago
The Branch Associate is responsible for receiving and preparing orders, as well as safely moving, loading, and delivering products. This position is also expected to provide customer service and...
- Alpharetta, GA (12 miles from Cumming, GA)
- 2 days ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 2 days ago
The customer service representative will aid our sales and marketing division to meet directly with consumers and identify their needs....
Customer Service Event Specialist
- Gainesville, GA (20 miles from Cumming, GA)
- 2 days ago
- Gainesville, GA (20 miles from Cumming, GA)
- 2 days ago
The customer service representative will aid our sales and marketing division to meet directly with consumers and identify their needs....
Customer Service Representative Job Gainesville, GA
- Gainesville, GA (20 miles from Cumming, GA)
- 2 days ago
- Gainesville, GA (20 miles from Cumming, GA)
- 2 days ago
Apply for FYZICALs Customer Service Representative job opening today!...
Sawnee EMC is seeking a General Clerk III - Customer Service to assist in a high-volume call center. Requires high school diploma or equivalency; Customer Service experience, computer proficiency,...
- Canton, GA (19 miles from Cumming, GA)
- 3 days ago
- Canton, GA (19 miles from Cumming, GA)
- 3 days ago
As the team at Zaxbys expands, we're saving a seat for you! To our guests, Zaxbys is more than just a place to eat - it's a place to have fun, spend time with friends, and enjoy great food. To our...
Financial Technician I - Licensing/Customer Service
- Gainesville, GA (20 miles from Cumming, GA)
- 3 days ago
- Gainesville, GA (20 miles from Cumming, GA)
- 3 days ago
Performs a variety of highly responsible, confidential, bookkeeping and administrative tasks, for the Financial Services Department as a whole but primarily maintains business/occupational tax,...
Demographic Data for Cumming, GA
Moving to Cumming, GA? Find some basic demographic data about Cumming, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
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Salary for Customer Service Representative Jobs in Cumming, GA
Highest Education Level
Customer Service Representatives in Cumming, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Cashier Skills
- Energetic
- Scanning
- Referrals
- Customer Relations
- Stocking
- Listening
- Telephone Skills
- Retail
- Friendliness
- High School Diploma
- Military Background
- Driving
- Written Communication
- Spanish
- Reporting
- Multitasking
- Filing
- English
- Sales
- Inventory Management
- Policy Development
- Problem Solving
- Microsoft Office
- Bilingual
- Microsoft Excel
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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