Customer Service Representative Jobs in Cumming, GA
A Customer Service Representative (CSR) is a vital role in the customer service industry, as they serve as the main point of contact between a business and its customers. They handle inquiries, complaints, and provide information about products and services. Additionally, they process orders, manage customer accounts, and perform troubleshooting. CSRs require essential skills such as excellent communication, empathy, patience, and the ability to work under pressure. They also need knowledge about the company's products or services and the ability to use customer relationship management (CRM) software. Certifications in customer service, such as the Certified Customer Service Professional (CCSP) or Certified Customer Experience Professional (CCEP), can be beneficial.
Before becoming a Customer Service Representative, a person may have roles that cultivate the necessary skills and experience. These roles often include Sales Associate, where they gain experience in dealing directly with customers and selling products or services; Receptionist, where they can develop their communication and organization skills; or Call Center Agent, where they can acquire experience handling customer inquiries and complaints over the phone or online. These roles provide an understanding of customer service principles and practices, which are integral to the role of a CSR.
Customer Service Representative
- Canton, GA (19 miles from Cumming, GA)
- 2 days ago
- Canton, GA (19 miles from Cumming, GA)
- 2 days ago
Customer Service Representative Arrow Exterminators is looking to hire a full-time Customer Service Representative to provide uncompromised service support and administration to internal and external...
Store Customer Service Specialist
- Canton, GA (19 miles from Cumming, GA)
- 16 days ago
- Canton, GA (19 miles from Cumming, GA)
- 16 days ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
- Norcross, GA (24 miles from Cumming, GA)
- 4 hours ago
- Norcross, GA (24 miles from Cumming, GA)
- 4 hours ago
Service Representative (Pawnbroker) role include: As a member of our customer service team you must be self-motivated with a positive and outgoing personality and a strong work ethic....
Store Customer Service Specialist
- Alpharetta, GA (12 miles from Cumming, GA)
- 4 hours ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 4 hours ago
This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about...
Customer Service Representative
- Braselton, GA (24 miles from Cumming, GA)
- 7 hours ago
- Braselton, GA (24 miles from Cumming, GA)
- 7 hours ago
Responsible for learning procedural, policy and system enhancements and adapting to changes as they occur Job Requirements REQUIREMENTS: Must have prior call center experience....
- Gainesville, GA (20 miles from Cumming, GA)
- 7 hours ago
- Gainesville, GA (20 miles from Cumming, GA)
- 7 hours ago
Do you love helping others and have a sense of urgency with issue resolution? Are you a planning, communication, and customer service expert?We are looking for individuals who are genuine about...
Customer Service Rep Expert - Temp To Hire
- Alpharetta, GA (12 miles from Cumming, GA)
- 7 hours ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 7 hours ago
MUST HAVES - A bachelors degree in any field and a minimum of 2 yrs call center experience....
Customer Service Representative
- Duluth, GA (20 miles from Cumming, GA)
- 21 hours ago
- Duluth, GA (20 miles from Cumming, GA)
- 21 hours ago
Services Representative is responsible for the increase in customer satisfaction and retention by providing members, customers, patients and providers with accurate, consistent, timely, and meaningful...
Customer Service Specialist - Now Hiring
- Gainesville, GA (20 miles from Cumming, GA)
- 21 hours ago
- Gainesville, GA (20 miles from Cumming, GA)
- 21 hours ago
Ready to enhance your customer service skill set, earn more and advance your career? Experienced customer service professionals are on the front lines they keep businesses moving, resolve a wide...
Pharmacy Customer Service Assoc. Cert
- Canton, GA (19 miles from Cumming, GA)
- 1 day ago
- Canton, GA (19 miles from Cumming, GA)
- 1 day ago
Job Objectives Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient...
- Buford, GA (15 miles from Cumming, GA)
- 1 day ago
- Buford, GA (15 miles from Cumming, GA)
- 1 day ago
Models and delivers a distinctive and delightful customer experience. Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service....
Customer Service Representative
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
- Alpharetta, GA (12 miles from Cumming, GA)
- 1 day ago
Immediate need for a talented Customer Service Representative. This is a 03+ Months Contract opportunity with long-term potential and is located in Alpharetta, GA (Hybrid)....
Customer Service Representative
- Oakwood, GA (20 miles from Cumming, GA)
- 2 days ago
- Oakwood, GA (20 miles from Cumming, GA)
- 2 days ago
Preferred Qualifications Preferred Experience: 1 - 2 Years of Customer service and/or call center experience within the food service industry....
Automotive Customer Service Advisor
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
- Duluth, GA (20 miles from Cumming, GA)
- 2 days ago
Position Summary Contribute to the growth of the organization across all lines of business through customer engagement, expert product and service knowledge, follow-up, and follow through at the...
Customer Service Representative
- Woodstock, GA (19 miles from Cumming, GA)
- 2 days ago
- Woodstock, GA (19 miles from Cumming, GA)
- 2 days ago
U-Haul is in search of friendly, motivated people for the position of Customer Service Representative....
Demographic Data for Cumming, GA
Moving to Cumming, GA? Find some basic demographic data about Cumming, GA below.
Customer Service Representative Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job titles
Salary for Customer Service Representative Jobs in Cumming, GA
Highest Education Level
Customer Service Representatives in Cumming, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Representative position
- Food Service Management
- Property and Casualty License
- One Call Resolution
- Call Center Experience
- Inbound
- Service Sales
- Payment Processing
- First In, First Out
- Willingness To Learn
- Order Entry
- Asset Protection
- Sales Leadership
- Customer Support
- Baking
- Point-of-Sale System
- Courteous
- Client Services
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Merchandising
- Problem Resolution
- Inbound/Outbound Calling
- Reception
- Reimbursement
- Referrals
- Cashier Skills
- Customer Relations
- Stocking
- Friendliness
- Listening
- Telephone Skills
- Retail
- High School Diploma
- Military Background
- Driving
- Flexibility
- Written Communication
- Spanish
- Multitasking
- English
- Sales
- Filing
- Reporting
- Inventory Management
- Policy Development
- Microsoft Office
- Problem Solving
- Bilingual
- Microsoft Excel
- Teamwork
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills
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